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January 2024 by J C
Hilarious and Honest! Reassuring people that make me feel comfortable leaving my most prized possession in their care! These guys gave me a good laugh in a scary time, and I left feeling good knowing my car was in good hands. They showed me exactly what was wrong and walked me through their plan to fix it. Definitely making Midas my primary provider for car care from here on out!
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January 2024 by Bien Aguas
Excellent customer service
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January 2024 by Allan Ubaldo
Great service and staff. Been taking all my cars for the last 7 years.
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January 2024 by Kevin Meehan
I brought my vehicle in after experiencing exhaust fumes in the passenger compartment and suspension concerns. Not only were my concerns addressed, James worked late to get it back to me. I appreciate the casual professionalism, work ethic and honest provided. This was my 2nd occasion to use their services. The 1st experience brought me back. Their rate are competitive but their work ethic will keep me returning. Thank you, James and Midas.
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January 2024 by Shawn R.
On December 30th I had car issues and needed to drive back to Seattle. I had 4 - 5 shops in Folsom area tell me they don't have time for car repairs, or they were closing early for holidays. One shop even told me to come back next week. I explained my situation again to Midas and they me told they would make time. Thankful they made time to fit me in their busy schedule for same day repairs. James and his team was clutch and came through.
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December 2023 by Big D.
Super friendly. Super honest. Easy to work with. They were the only ones open Saturday before Christmas. Got us in taken care of ended up needing no repairs.
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December 2023 by tim green
James was great . I had to work with him to address a manufactures issue with a rotor /pad combination for my wife’s car. He was professional , patient in describing the problem , and was quick to address the issue without giving any excuses. He worked with me during myltiplr visits to take care of the problem . I will recommend this Midas Site for my friends .
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December 2023 by Mark Richardson Jr
I don’t recall his name, but he was extremely professional and apologetic when I hard part issues (at no fault of his shops). His customer experience skills were fantastic and he had his team stay late so I can get the wife’s car back. I’ll have to add a comment once I find his name. He even noticed my other care had a bad brake light. Had me pop the trunk and replaced it for free in 3 seconds!
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November 2023 by Melinda O'Hagin
Expensive Air conditioning service that was/is not done right. Immediately after repair, the air was not was not working. then starting working, Still having issues where the air does not work, then it does... when it does; the air flow is intermittent. I had a warranty of 90 days to bring my car back, but I didn't want to chance it with more issues to arise if I took it back in. Will take my car to Volvo to have them fix the work that was done at this location. In addition, my car was held hostage at this shop for 2.5 days... Zero stars but I had to click 1 to post this information. Completely Unsatisfied with the Work and money I paid for Extremely Terrible car service.
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October 2023 by Riley W.
came there with working ac left without working ac also car was aligned now it's totally crooked these people are scammers do not make the same mistake as me and not read the reviews before coming to this shop I hope my car breaks on me so I can sue these POS
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October 2023 by Max B.
Don't even bother making an appointment because no one will be there to help. I waited for 10 minutes, called the store. Don't waste people's time if you want business :) Your shop looks like it smells bad btw. Clean it.
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September 2023 by C N
James and Payden were solid in addressing my transmission concerns and through in assessing the situation. They were patient, and showed general consideration into how they were handling it. I got an explanation of what they were doing, what they were looking for and how they were doing it every step of the way.I really appreciate what they did. I have taken my car to two different dealerships and paid a bunch of money only to just receive lazy excuses and basic OBD scans, which I've already done myself. These guys went above and beyond, and even saved me from spending money that I didn't need to. Thank you!!
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August 2023 by Norma Hammer-Agor
The staff were courteous, helpful and honest. They exude a sense of trust. I will use their services the next time my car needs servicing.Service: General repairs & maintenance
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August 2023 by Alexandra B.
Would give zero stars if I could. We have a 2017 Chevy Silverado that has been into their shop 4 times now for the same repair that they can't seem to fix correctly. The truck went originally for Freon and hose repairs- $1200. Problem persisted and it went back two times for an additional hose repair and additional Freon for another $500. Now it is still not blowing cold air and the condenser needs to be replaced for another $500. The manager continues to charge labor fees despite requiring 4 additional visits to fix the original problem- zero customer service quality. Would not recommend spending your time or money at this location.
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July 2023 by Ruben Ramirez
Never been as satisfied and happy with the service and hospitality. James and Peyton are good people and helped me out a lot. Definitely will be coming back in the future! Thank you!Services: Tires