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November 2023 by Jason M.
Staff at Moro are very friendly. They have answered all my questions throughout the process of getting PPF and ceramic coating. I'm looking forward to doing business with the. Again as I still need to ceramic coat the interior of my truck. Id definitely recommend them to friends and family alike.
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November 2023 by Alex Batalla
I brought my new Audi S3 to Moro Auto Spa for a window tint and full front PPF.I received excellent treatment by Nathaly throughout the whole process. She is very professional and truly cares about her customers.The work was done in 24 hours and the technicians did an amazing job. Highly recommended.I'll come back in a couple weeks for a check in which is part of the package.
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November 2023 by Michele Leger
Had PPF installed on my new Harley Davidson Freewheeler. The team did a wonderful job and the customer service was excellent!
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October 2023 by Eric Eubanks
I've taken several cars to David at Moro Auto Spa. They always deliver a high end job. Cars come out looking like new!Services: Auto detailing
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August 2023 by S-V
Around the second week of May, I called and spoke to Nathaly. She was welcoming and had really convincing words that they'll take care of my car. I explained to her that I had just bought a 2023 TRX and the dealer put a scratch on it and so if I bring it to you for ppf will you take care of it because I just had bad experience. She said we respect our customers.I brought the car in. They said it will be 5 to 7 days before it's done. I told them to please take your time and take care of it. I didn't realize to some people that means they'll work on other cars simultaneously while leaving my car idle. And rush it later.I left the truck there and didn't hear anything from them for a week. I came by to check out my TRX. It seems like they have started on one side but haven't really got into it yet. I noticed my finder flare on one side was scratched but I couldn't take a good look at the rest of the truck. Alex said it can be buffed out. I didn't think it would but I went on my way after he said it will be another week for it to be done and that he will be traveling.Came back 5 days later, I walked in and my decals were removed and taillights were off the car as well.. They had asked me if I wanted anything removed when I first dropped off the TRX and I said no. When I asked why are these removed they said so we can do a better job. I asked Nathaly to have the owner call me. Alex called me very angry telling me things like I'm picky, I ask the same questions multiple times, I bother his employees and that things can happen during installing the ppf, but as long as the paint is protected it doesn't matter. And that for the benefit of the car we do things without asking the customer (exactly his words). At this point I swallowed my words because my car is sitting there half done and I didn't want to deal with issues. They said the TRX will be done couple days later. Which now makes it around 2 weeks and 2 days.I came back to pickup the TRX and I thought that his guys did a good job. I even tipped 3 of his employees $50 each. On top of the $6000 for ppf and $1350 for ceramic. But I noticed little bubbles and things here And there. They promised that those things will be gone in time. I asked Alex what about my finder flare. He said I'll pay half if you bring me the old one. I told him if it's not expensive don't worry about it I'll buy it. Even though it was scratched there.by the time I got Home I looked at the car and found that they also scratched my taillights. Both of the sides. But really noticeable on one side. I called Nathaly and told her that. She said she will check with Alex and also let me know about coming back for the 2 weeks inspection. She never called. She never does unless I call.I called back few days later and she said we will have to do the inspection 3 weeks from now to have more time to look at your car. Which I knew it's another BS because they're just really busy with other cars. But I was a paying customer at one point too! Ether way I agreed and asked her if she spoke to Alex about the taillight. She said he will try to buff it out. I told her what makes you think I want to buff out something On my brand new car and not replace it with a new part!Came back 3 weeks later for their inspection. They asked to leave the truck there overnight but I refused. I told them to just do your inspection and let me go on my way. Alex had promised me to do an extra layer of protection on my steps by the doors. So I had them do that on the day of inspection as well. I waited there for 4 hours. And the little bubbles and imperfections that was there from the original day of pickup were not fixed. Alex said to me "you can't leave with everything perfect."Services: Clay bar treatment
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August 2023 by Kaia E
We have been going to Moro for years. They have been excellent every time in both professional expertise and customer service. We will continue to keep coming back. Top notch!Services: Full body wash
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July 2023 by Arjun Waraich
Just got my Camaro covered in a ppf and window tints from Moro Auto Spa and it looks great. The car looks shinier and it stays a lot colder.Services: Full body wash
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July 2023 by Mr. T.
Around the second week of May, I called and spoke to Nathaly. She was welcoming and had really convincing words that they'll take care of my car. I explained to her that I had just bought a 2023 TRX and the dealer put a scratch on it and so if I bring it to you for ppf will you take care of it because I just had bad experience. She said we respect our customers.I brought the car in. They said it will be 5 to 7 days before it's done. I told them to please take your time and take care of it. I didn't realize to some people that means they'll work on other cars simultaneously while leaving my car idle. And rush it later. I left the truck there and didn't hear anything from them for a week. I came by to check out my TRX. It seems like they have started on one side but haven't really got into it yet. I noticed my finder flare on one side was scratched but I couldn't take a good look at the rest of the truck. Alex said it can be buffed out. I didn't think it would but I went on my way after he said it will be another week for it to be done and that he will be traveling.Came back 5 days later, I walked in and my decals were removed and taillights were off the car as well.. They had asked me if I wanted anything removed when I first dropped off the TRX and I said no. When I asked why are these removed they said so we can do a better job. I asked Nathaly to have the owner call me. Alex called me very angry telling me things like I'm picky, I ask the same questions multiple times, I bother his employees and that things can happen during installing the ppf, but as long as the paint is protected it doesn't matter. And that for the benefit of the car we do things without asking the customer (exactly his words). At this point I swallowed my words because my car is sitting there half done and I didn't want to deal with issues. They said the TRX will be done couple days later. Which now makes it around 2 weeks and 2 days. I came back to pickup the TRX and I thought that his guys did a good job. I even tipped 3 of his employees $50 each. On top of the $6000 for ppf and $1350 for ceramic. But I noticed little bubbles and things here And there. They promised that those things will be gone in time. I asked Alex what about my finder flare. He said I'll pay half if you bring me the old one. I told him if it's not expensive don't worry about it I'll buy it. Even though it was scratched there. by the time I got Home I looked at the car and found that they also scratched my taillights. Both of the sides. But really noticeable on one side. I called Nathaly and told her that. She said she will check with Alex and also let me know about coming back for the 2 weeks inspection. She never called. She never does unless I call. I called back few days later and she said we will have to do the inspection 3 weeks from now to have more time to look at your car. Which I knew it's another BS because they're just really busy with other cars. But I was a paying customer at one point too! Ether way I agreed and asked her if she spoke to Alex about the taillight. She said he will try to buff it out. I told her what makes you think I want to buff out something On my brand new car and not replace it with a new part!Came back 3 weeks later for their inspection. They asked to leave the truck there overnight but I refused. I told them to just do your inspection and let me go on my way. Alex had promised me to do an extra layer of protection on my steps by the doors. So I had them do that on the day of inspection as well. I waited there for 4 hours. And the little bubbles and imperfections that was there from the original day of pickup were not fixed. Alex said to me "you can't leave with everything perfect." He's very intimidating and come across as nice and humble. But he's far from that. (Very concerning personality in my opinion.) I get really bad vibe from him. I tried to be patient and kissed this business butt to finish my car. I went above and beyond pa
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April 2023 by Bill Jamaca
I had my new F250 Paint correction, PPF, window tint, and ceramic done by Alex and team at Moro. They were knowledgeable, professional, and did great work. They promise, deliver, and stand by their quality and workmanship.HIGHLY RECOMMENDED
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March 2023 by rochi (LUVJAPN)
Full satisfied with the work that was done on my 2023 civic sport Moro did a great job Alex was easy to contact and setup appointment I had Full front PPF done and window tint as well, will definitely take any future cars to them to have done. You’ve earned my business ??Service: Vehicle window tinting
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March 2023 by John S.
I purchased a 2010 Toyota Highlander Limited with beautiful pearl white paint that I really wanted to protect, so I purchased the 2-year bronze package. Alex completed my car in a few days and it has been exceptional as I have driven it over the west coast. I took it in for my 1 year finish and when done, the car looked exceptional. I just use my pressure washer and a ceramic rag to dry the car. I may purchase a 5 year package when my 2 year expires. Amazing!
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February 2023 by Tony Baker
Alex and his crew were great to work with!! Very professional and courteous. Good knowledge of the products they represent. Brought one car to get worked on ended up doing two vehicles. Would highly recommend!!!Service: Car waxing
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February 2023 by Jerry Yang
Great services! Did really well on my clear bra!
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February 2023 by Cora P.
These gentlemen were very helpful and accommodating when I needed a full interior detailing of my car on short notice. They did a beautiful job on both the detailing and buffing out some scrapes on a bumper. Their prices were very fair. I highly recommend them.
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February 2023 by David L.
I've read some of the reviews here. I moved on and had my 2021 Porsche Macan get a five year ceramic coating. I was quoted $1150. Now. I've carefully read their information online. I'm a car guy, no doubt. I know that even a brand new car can need paint correction. That service is NOT included in their package. I had seen some old swirl marks on the sides. I received a call from Alex regarding this. He wanted to do a paint correction. So I asked his price. It was $350. Very reasonable for this labor intensive work. I gave him the go ahead. I picked up the car the next day and was stunned by the he outstanding depth of color and radiant shine. The work performed was just awesome. I received my warranty card and left happy as can be.I'll also mention that it didn't hurt for me to see some outstanding examples of automobiles in their shop. A quarter million dollars Lamborghini Urus, a newer Ferrari roadster, 911 Porsche and on. My car received the same love as these ultra exotics thanks to Alex and his great crew of women and men!I'll recommend Moro Auto Spa to anyone looking for a great ceramic coating.
