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February 2024 by Matt Donavon
Chad is a leader & Kevin Mike and it really shows how professional and dynamic to help us finish our BMW with no stress. Thanks again , Christopher Mechanical engineer!
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February 2024 by Addison B.
Kinda sucks to leave a review like this for a good store like O'Reilly's . Been going here for years even back when it was Kragen but I had a bad experience at this store with an assistant manager named Kevin who flat out refused to look up a national account the company I work for has with them . I've never had a problem at any other store including this one till the other day . Definitely will be using another O'Reilly's so I can use my company account. Some of the other staff at this location are friendly and helpful so I gave two stars . Get it together Kevin !!!
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January 2024 by Martin Shedd
Folsom location is always great. Friendly, knowledgeable staff, clean store and easy location to get to with plenty of parking.
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January 2024 by Marina T.
Stopped in here to pick up chains on the way to Tahoe. Andrew provided excellent service and showed me several different chain options. Super friendly and efficient.
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December 2023 by Marissa Calderon
I called the o’Reillys in search for several items Mike was super helpful and patient with my lack of knowledge lolI’m going in to to further my search for more itemsgreat customer service Mike thank you
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November 2023 by James D Hawkins
Prices too high, and they will take your used motor oil just not the container it is in.
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November 2023 by retep yelkaom
Fantastic customer service...Always stocked with the oil I need for the truck...My go to for vehicle incidentals...Five ⭐⭐⭐⭐⭐!
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October 2023 by Joyce M.
The best not only with reasonable supplies and prices but they're willingness to come of the store to help you ! The Manager Charles is the best THANK You for your service!!
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September 2023 by Carl S.
Best customer service of a lifetime! Was greeted by Store Manager Charles Asay, my grandsons boss. He made the battery exchange for my 2001 C5 Corvette Ragtop a true labor of Love He was extremely cordial and so agreeable and exemplifies what real genuine Small Town atmosphere should be, the kind that treats people extremely well and attracts business! Thank you and God Bless you and your great team! As a Disabled Veteran and Senior Vice Commander Olivehurst Plumas Lake VFW I'm forever grateful and I will share this story with everyone
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July 2023 by Oscar Barragan
Very helpful and knowledgeable folks work here. They can get you the parts you need and their prices are good.
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April 2023 by Michael W.
I found this O'Reilly Auto Parts store on Yelp when I needed the windshield repair kit Immediately when I was in Folsom. The store is tranquil when I'm there on a Sunday afternoon. The parking lot is pretty empty. I can park my car right in front of the store. When I walked into the store, it looked good, and I hoped they had the repair kit I was looking for. I'm fortunate they have the last pack there. I got it! Great! A couple of workers behind the counter will answer your questions. But they are not attentive, or I don't feel like they know I am there! But they are taking care of they jobs. I'm glad I found what I needed in the store. The parking lot looks safe and very clean. Very easy to go in and out. O'Reilly Auto Parts has its little section in front of the store, which is very convenient.
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March 2023 by Adam Ant
Gavin was awesome. We have a mini cooper and every wiper blade we looked into wouldn’t fit. He had insight into cross referencing wiper blades that fit BMW. He had one pair left that fit our car perfectly. He even installed for us. Thanks Gavin - Appreciate the excellent customer service!
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March 2023 by Malika Crutchfield
I had a great experience at Orielly in Folsom. Andrew was friendly and recommended the best option without pushing it. He installed everything quickly and with a good sense of humor. Thank you!
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February 2023 by Kevin H.
Great customer service from Gavin. Needed to solve a Mini wiper blade conundrum and he was able to think outside the box and cross reference BMW sizing which did the trick. He even installed for us. Customer for life here - Thanks Gavin!
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February 2023 by Shane Killgore
Always friendly, helpful and knowledgeable staff in my experience. I prefer this place over other local auto parts stores.
