Party City in Folsom is a popular destination for all types of party supplies, catering to events such as baby showers, birthday parties, Halloween celebrations, and holiday gatherings. Customers appreciate the extensive selection of items available, particularly for balloons. Many reviews highlight the helpful and friendly staff, with one employee receiving special mention for going above and beyond to assist customers. While there was a temporary shortage of helium, the store offered alternatives, demonstrating their commitment to customer satisfaction. Most visitors leave with a positive impression of the in-store experience, praising the local staff for their politeness and willingness to help. However, some customers have expressed dissatisfaction with the online shopping experience, preferring to shop in-store for better service. Overall, Party City in Folsom is recognized for its great customer service and wide variety of party supplies, making it a go-to option for anyone planning an event.
I shopped the Folsom store and to my delight I met Airin. So upbeat and helpful over and beyond one would expect. How refreshing and delightful. Finally, someone that understands customer service. Is Airin the only one?? Thank you Airin?
April 2024
The people who work there are friendly and helpful. They had most of what we needed.
March 2024
OMG! The biggest party city store I've ever been in. The cashier was so helpful and pretty! I love her attitude and personality. We need more people like her. (Wednesday @10:30) I love the help and how the store has everything I want love love love it! Thank You!
