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February 2024 by Doug P
Decent selection of fish and plants
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December 2023 by Teamagic Rock
I would have given this a higher star. But the older male employee was rude
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November 2023 by Lois L.
I spent over $200 here on pet products but they won't let me use their restroom because of too much theft. I was told to go to Michaels. They just lost a good paying customer. I've been going there for years.
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November 2023 by Susan L.
We take our Long hair Chiweenie Buttons every 5-6 weeks to the E. Bidwell Dog Grooming at Pet Smart. He's a fiesty little dude but I always ask for the same groomer Katie who I swear is a dog whisperer because my dog is actually happy when I take him there as soon ashe sees her. I've been taking him there for the past year and very pleased and so is my pup!
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October 2023 by Rebecca H.
If you need fish help- see Mackenzie! She is so so knowledgeable & helpful. She took the time to explain everything to us. She's an employee that every business should strive to have!
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October 2023 by David Reed
Great spot. Grooming friendly and efficient and well done. Better parking than the store on Iron Point and friendlier, more knowledgeable staff.
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September 2023 by Jane Halahan
Great location! A little limited on supplies that some other larger locations may have, but their customer service is amazing.
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June 2023 by Emily W.
I have taken both my dogs to get groomed here a few times now. But now twice within the past year my Morkie has been knicked in the leg region. The first time the groomer realized it, had the manager call me and paid for the vet visit. The second time, the groomer apparently didn't realize she did it or just didn't say anything because I noticed the large cut when I got home. While after speaking with the manager they of course offered to pay for the vet visit and refund the grooming, it is an ordeal to have to deal with when you need to try to find a vet to go to when it's already a Friday and you're only option is an emergency vet. I appreciate the manager taking care of things properly but very disappointed with the groomers.
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June 2023 by Brooke Penney
We had such an enjoyable experience. We went to adopt kittens, we'd been working with the foster mom for months. We got there early so we could purchase a new carrier and some other supplies. The lady at the checkout gave us scissors and offered to help us put it together. (We put it together ourselves.) The Animal Outreach employees were awesome. The whole adoption process was really easy and a lot of fun. I would totally do it again.
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May 2023 by David Malan
Had everything on the list that my dog gave me to buy. ?Staff was very friendly.
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May 2023 by Barbara B.
I took my Australian Shepherd in for a Bath and Brush with FURminator. When I dropped him off, I pointed out where his hair was matted on his back and the person checking us in noticed mats behind his ears. She asked if they could shave the areas with the mats if they couldn't get them out using other means. I said yes. After I got him home, I discovered that the mats on his back and behind his ears were still there and his nails had not been trimmed (this service was supposed to be part of the package I paid for). I also noticed he seemed to still be leaving clumps of hair around the house. I tried brushing him with just a pin brush and got quite a lot of hair off of him. I honestly think all they did was bathe him and dry him a bit. Needless to say, I will not be returning to PetSmart for grooming services.
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March 2023 by Amy Mills
Friendly helpful staff, many selections of percale items for every type of domestic animal. Offers many services. A bit pricey however, compared to items on other pet websites.
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March 2023 by John Parsons
Great service. Cassie was a big help. Kind, quick to serve and professional.
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March 2023 by Lucy Araya
Very nice store, wide corridors, great variety of animals and supplies, and nice staff. We went in the afternoon, an hour before closing and very little people, the place was clean, not fool odors even when they have live animals and all animals looked healthy. Reasonable prices and staff was helpful and friendly.
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February 2023 by Laura Savre
Katie and Mollie are incredible with my pups. I'm always so grateful and satisfied with the cuts and bath. I recommend this store for grooming because of the friendly service. Thanks so much!!