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February 2024 by barry keith
Everything I was looking for was in stock at Rite Aid and the pharmacy experience was quick and pleasant.
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January 2024 by H B
The pharmacist here was downright cruel to my 78 yr old mother who had to walk a mile to pick up her medication (because we don’t have a car) only to be have the pharmacist decide she was a day early and refuse to fill her medication that she needs just to function and not be in pain! She had already gotten a call saying the Rx was ready. I’m sure this pharmacist would be angry if their mother was treated that way, yet for some reason it’s ok to treat my mom that way. No compassion or understanding. No empathy, no patient care, just arbitrary, rigid rules.
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November 2023 by Global Expat Reviews
Was at the rite aid on 526 e Bidwell st, Folsom, Ca 2:40 PM And the pharmacist stereotyped me and wouldn't fill my medication for no apparent reason, even though I was told on the phone prior that they would fill and dispense it to me 3:15:56 PM. For context, this pharmacist was a 5'8 bald white Caucasian man by the name of Bill, the lead pharmacist . When I started complaining why he said he wouldn't fill it he said it's a new doctor and he can't help me, even though he filled the same prescription by the same doctor last month They then accused me of being a drug addict and had the manager escort me out of the store when all I was doing was asking why he's giving me a problem, never had this problem in the past. I was cordial up until they started disrespecting me in every shape and form, this pharmacist who works there should not be working there and treating patients this way, it's not right, I feel violated and disrespected, i've been coming to this pharmacy for NEARLY A YEAR, and havent had issues with the store or the pharmacy up until i met this guy who claims to be a "Professional Pharmacist", which his title should be "Disrespectful pharmacist"I hope someone does something about this guy or this pharmacy will lose many of its patients and revenue because after today, i promised myself i wouldnt step foot in this pharmacy for any of my medications from here on out, even if i die in the process!If you go to this Rite Aid on 526 E Bidwell, and see a bald white man with a lab coat on working as the pharmacist, be aware you may be disappointed, and you will Definity be disrespected!
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November 2023 by Uncle Herniation
Full of riff-raff all the time. Takes 10 minutes to check out because there’s always one person in front of you and god knows what they’re up to and of course there’s only one cashier.
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September 2023 by Eric Gebs
Don't bother using this pharmacy location if you want to use Goodrx. Other Rite Aid locations will take it, but not this one. Fun times, when you get to the counter to get your urgent and costly prescription and find out it's over twice as expensive as you expect it to be.
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April 2023 by Wanda G.
My review is of my first time visit to this Rite Aid. I will not come back to this store after my experience today. This store is very conveniently located in Folsom on Bidwell, with lots of parking and easy access. When I first walked in I could not find a card. I asked the very unfriendly employee where the carts are kept and she said - they are all being used. Well, that was odd because the store and parking lot were basically empty.... I went outside into the parking lot and got my own cart. I had a list of about 10 items - common drug store things - shampoo, hair spray, toothpaste, mints, etc. Things that any drug store would have. Well, out of my 10 things, they didn't have half of them. Many shelves were empty and bare. The shampoo/hair aisle is very sparse. The candy aisle was out of most things. When I was ready to check out there were zero employees in the register area. I stood there for a long time before the same unfriendly woman went and stood behind a register and just waited for me to come up. Check out was cold and crabby. I'll continue to go to their competitors nearby.
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March 2023 by Clarence Macaspac
Nobody smiled at this establishment, at least to us when we picked up our rx and bought ice cream. Tried it bec of reviews but not going back, esp when pharmacist initially refused to fill doctor's qty order, but after some discussion and a lecture (really?), relented. Did not get discount I wanted, seemed goodrx coupon is a hassle for them to use. Gotta put somebody else that would ecen feign a welcome in vending the ice cream. Felt like buying a controlled substance.
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January 2023 by Jennifer S.
This is a decent Rite Aid location. They are usually well-stocked, the staff is usually friendly, and I'm usually able to find whatever I come in for.(Pro-tip: Rite Aid has surprisingly good deals on alcoholic beverages.)This store was partially remodeled within the last few years, after a car drove through the side of the building. (Seriously, what is up with the residents of Folsom driving through retail stores? The same thing has happened at Raley's and Starbucks.)Earlier today, I posted pictures of the new garden center inventory. They have lots of cute stuff, and it's almost always on sale. This time of year, the sale is only 25% off, but it'll probably hit 50% off by spring, and 75% off by fall. If there are any bicycle planters left by fall, they might become part of my collection. A few weeks ago, while shopping in this store, I noticed signs on the (fully stocked) ice cream freezers which read, "ICE CREAM NOT FOR SALE." Now, I'm curious. What was going on with the ice cream? Why was it there, but not for sale? If it's not for sale, why not move it to the back freezer? Do they not have a back freezer? If it was spoiled, why wasn't it thrown in the trash? Was it waiting to be donated to the food bank? Was it perfectly good ice cream that just hadn't been scanned in yet? I have so many questions.Anyway, the main reason I shop at this store is for the pharmacy, where I usually receive great service, with a few exceptions. I've actually had to come in three separate times this week, and the first two times were good experiences. The third trip has a backstory: About five months ago, I came in to pick up a three month supply of birth control. The pharmacist told me that I was only getting a two month supply, instead of three, because they were out of stock. He assured me that he would make it up to me next time-- but he never did.This afternoon, when I called to refill my prescription, I was told by the young male pharmacy assistant that I was too early. This is upsetting for a few reasons.First, they still owe me a whole month's supply that they never gave me! That's the last time I'll trust the pharmacist on his word alone, without a note or something. Why wasn't it notated on my file, as promised? Where did my prescription go? Did one of the employees sell it? Is there a Dr. Richard Sharpe situation going on?Second, according to CA law, I should be able to receive a whole year's supply at once. Last year, they were making me come in every single month. After my supply came in late two months in a row, I ended up throwing a fit (you can't just mess with my hormones and expect me not to get moody), and then they started giving me three months at a time. Third, I should be able to skip a week out of every single month, and it's honestly not my pharmacist's business if I do. This is a personal decision that is between me and my doctor. I should be able to pick up my yearly supply up to three months early, theoretically.Fourth, it's important to take birth control on a regular schedule, in order to prevent things like acne and pregnancy. Randomly changing the schedule can mess with your mood, along with a lot of other things that I would rather not mention in a Yelp review. So, to have a young man in his twenties (who I'm guessing has never taken birth control) deny me my medication was upsetting. Luckily, when I called my doctor, she straightened things out, and I was ultimately able to receive the medicine on time. By the time I came in, the young man had been replaced by a young woman, who was much more understanding and helpful. That being said, the reason I docked a star is actually for the nightmarish restrooms, which were somehow missed during the partial remodel. If my rating were for the restrooms alone, it would be a negative five. Of course, I'm only able to speak for the female restroom, but it's always dirty, has multiple broken soap dispensers attached to the walls, and rarely has usable soap.
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October 2022 by Jackie Kleeb
Rite Aid Pharmacy on Bidwell Street, Folsom has wonderful, helpful and caring staff.
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August 2022 by Jim Blinkenberg
This place is amazing inside. Sparkling clean, brightly lit, stocked shelves, everything organized and labeled. It was such a treat to visit a Rite Aid again and it made me sad that our Cameron Park store has closed. What a difference from that other drug store that rhymes with PBS. What a hole. The staff was helpful and friendly and it was so nice to speak to someone who knew what they were talking about. The pharmacist was super nice and seemed genuinely grateful I came in. Rite Aid is the best!!
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August 2022 by Amy Duran
I use the pharmacy a lot and everyone there is so kind and helpful. I have never had a problem. And the store employees are always nice at check out too.
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January 2022 by Sue Holloway
Hello. I had to get my COVID shots there. I was impressed by how nice the staff was and caring . I had a little bit of weakness from my arthritis walking around and they brought me a chair and a glass of water to help me sit for a min. They had everything I needed to purchase and the store was clean snd the workers on sticking wer even friendly. It’s close to my home and I will be glad to shop there again. Mostly because the workers were consideratel , helpful , and friendly .
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January 2022 by S Chen
Very clean store. My vaccine appointment was right on time.
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November 2021 by Kyle Smith
pharmacy hours are wrong. cost me precious time while in excruciating pain.
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September 2021 by ok nilem
Head pharmacist was unclear about a medication and walked away after I asked a question. I recommend elsewhere for meds especially important ones