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January 2024 by Sharon Thompson
Kristin was most helpful--went far beyond the "call of duty," so to speak. If you need office supplies--this is the place to shop! Thank you, Kristin!!
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January 2024 by Daniel K.
I ordered a few boxes of envelopes for $3 a pop online for pick-up this morning. 8 hours later and it still was not ready for pick up. I had already been charged. I was told I couldn't have my envelopes and had to call the support line. I reached a line that said they were closed and to call back later. I have a confirmation number and a debit on my card and a printed confirmation sheet and there's still "nothing" they can do. Now I find I can't even cancel the order online. The boxes were $5 each in-store so I guess I know WHY they do this. Don't give your money to these scam artists.
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December 2023 by Thao N.
Copy center employees should monitor the self service printing area if they notice patrons just sitting at the printers. I only needed to print one document that would be done in less than a minute. Both of the printers were taken up by one older man who refused to leave for some reason and another woman who was taking her time gluing together some type of project and slowly copying papers. I asked if either of them were done and politely waited when they said no, I don't mind waiting my turn. However I was waiting for nearly 20 minutes with no sign of either of them leaving soon. I explained that I only had to print one item and would be done quickly and both still refused. Copy center employees were not even busy and did not acknowledge any of this happening. The last thing I want to come off is entitled but it's ridiculous that I had to stand around waiting while orher patrons were not even using the printers the entire duration. (Cannot use the printers until they checkout and pay.)
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November 2023 by Александр Вершинский
Awesome customer service
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October 2023 by Michael W.
Staples in Folsom is the same as all the remaining Staples stores in the Sacramento area. You can tell they're the things of the past as soon as you walk into the store! They still have lots of office supplies and some office furniture. The price seems a little higher than what I can find online. But they're a local store. I can get it right away. The high-tech section has way fewer items compared to many years ago when their customers bought computers, printers, and other accessories from the office supply stores. They still have a few items in the store. But way less and no salesperson at the section anymore!
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September 2023 by John S.
Fax service machine quality is good. Fax service value is egregious: $8.40 to send 4 pages.
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August 2023 by Georgia Jeremiah
We brought our newborn baby to get her passport photos taken and Dakota was amazing with her - very engaging and patient. We tried so many other places and I am so grateful we tried staples as they were zero fuss, very efficient and great value for money. Thank you also to Shawnee who assisted!
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July 2023 by Bret Ladine
Don't get your TSA Pre application serviced at this Staples location. The store representative handling the applications is on a power trip, which doesn't matter, but provides false information to senior citizens, which does matter. A court order is not required to correct a typo on a birth certificate.
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May 2023 by Sahar Ghulam Mohammad
I printed 6 booklets there and I liked the work they have done and their customer service!Two young boy and girl helped me on the order, I wished I could remember their names.Cashier # 2045834
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May 2023 by Christina S.
So, I'm a teacher and when I needed a new pencil sharpener, in November, I stopped on in. I picked up the most industrial one I could find and added the warranty because... kids. Now it's May and my pencil sharpener died. I headed back into the store for a replacement. Blake and his team did everything in their power to make sure I did not leave without a replacement. They were very helpful and attentive. Thank you so much! A+ work going on there!
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April 2023 by April K
Huge shout out to Dakota!!! They saved my day by more ways than imagined! I was rushing to a Notary Loan Signing, my toner was completely out, they put toner on hold for me. Assisted me with purchasing the toner quickly and allowed me to set up my huge printer to print the documents for my loan signing appointment which I ended up not being late for!! Thank you for your awesome help & service!!!
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April 2023 by Amber X.
Best place for passport photo in Folsom CA 95630. I went to Walgreen at 1100 Riley St. for passport this morning and got really low quality photo. In the afternoon I went to the Staple at 2435 Iron Point Rd, Folsom for a trial and was glad to get a much better one. Plus the price was even better. Thank you!
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February 2023 by Kathy Hatten
I have been shopping here since they opened and I have always found they have a very friendly and helpful staff. Love the printing department and used them for several projects. When I get ready to check out Kristin is always smiling and thanking me for the business. Its so hard to hire good people who want to work, but it looks like staples has found some exceptional employees!
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February 2023 by Connie W.
I needed help reducing and printing copies at the copy center. The young lady told me the store closed at 6:00 and she didn't have a cash draw, she told me I would have to come back the following day. According to the store clock it was 5:40. Staples post the copy centers hours if different from store hours.
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August 2022 by Matthew Rhoades
Incompetent print center. Can not complete simple requests, continually charge rush order and don't complete order within time frame.