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March 2023 by Sally F.
Please check your receipts after your visit to the Folsom Target. They have overcharged me on every single visit. They ring up single items multiple times. I have been overcharged each visit ranging from $10 through $40. I usually spend close to $300 a visit, three times a month. Each Visit! I have brought this to the attention of management three times and it is still happening. I will no longer shop here. With this economy, I go to Target to save money. But the opposite is happening at this store. I am losing money because the cashiers overcharge every single visit. There has not been a single visit where I wasn't overcharged. Either the manager is forcing the cashiers to do this to make their numbers look better than they are, or the Target Corp has the system rigged to overcharge customers. (Search google and you will find they have done other things like this in the past). And this is probably the reason why I see everyone using self-checkout even when there are long lines. They don't trust the cashiers. I will never shop here again because the manager seems to not care and has never once offered me any kind of resolution. Look at your receipts, use self-checkout, or go somewhere else because you will get overcharged at this store. This store needs to be investigated as well as the manager. I cannot imagine how much profit they are making by scamming customers this way.
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February 2023 by Hallie S.
I love this target, but this review is about the Starbucks that is in this target. You do get free refills when you order and want to go back for the refill. Today I was denied a refill because the worker said it was only for teas and cold coffee's which I ordered a cappuccino because typically he would get a refill with a cappuccino because it is under a hot coffee, which Starbucks approves for free refills...I believe if it is on their companies app that it should be respected or maybe the employees need a little more training
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December 2022 by Scott C.
I bought a pair glasses from the Folsom store, and at the time of purchase, they informed me that I had a warranty for free replacements. Sometime later my glasses, we're scratched, and I inquired in regards to the warranty and what I should do. The lady said there was no warranty and there's no free replacements. I informed her this is not what I was told. She said there's nothing that she could do.So I went onto the Target website to fill out a store experience form on a link. I then later received an email with a link to file a claim. I use the link and was sent an email by LensCrafters. They said that they have nothing to do with target optical and they would try to reach out to the store manager to help.Today I received an email from LensCrafters with the following statement from the regional manager of Target, Danielle. "Hi, Please close the loop with this guest. This is a guest that has a history with consistent issues (all notes in his file) and how he communicates with the team is hostile. He had two remakes due to him not understanding his rx. He did not redeem the WFPP previously. Appreciate it and thank you, Danielle"All the statements in this message were lies. I did not mistake my RX and did not have them remade. I had my lenses replaced under the warranty for free because they were scratched. The store manager wouldn't even speak to me because they said the optical dept was separate from Target. I'm am not a hostile person. I do not have a criminal record and I take great offense to this statement from Target's regional manager. Very unprofessional and I am still waiting on a resolution to this problem. They have lost customers for life.
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November 2022 by Marissa B.
I am sickened by the lack of humanity with all the staff at this location. As I was shopping, I notice a man enter the store that was CLEARLY not well. He was wearing a purple hospital gown, had historical bracelets on both wrists and had scrapes and cuts all over his face. I saw him take off his gown and put clothes from the rack on. I told a team member and she said they "are handling it." The man continued to find shoes and a shirt. Still, no team member was in the area. I saw the security card at the front of the store drinking what looked like coffee. I exited the store and then I saw the man exit the store. I told another team member what was happening and still no one helped. The man walked through the parking lot- no one tried to stop him. I was in my car at this point and called the local police. I gave them updates that lead the police to the man. I know that employees are only allowed certain protocol but I seriously don't think ignoring mentally us stable man is protocol. Target employees at this location need training and cultural awareness.
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September 2022 by Jaclyn H.
Very unpleasant trip, along with the past three trips. I'm a Folsom resident and have been my entire life. I understand the need for loss prevention but it becomes an issue when I turn around and see a worker staring a hole through my back as if I am a criminal. It is extremely disrespectful and I can not imagine how many other people are uncomfortable with the feeling of a "target" on their back.
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July 2022 by Beth L.
Nate Dara is an employee at this target who has shown extreme hostility towards women on social media. Not to mention the racist behavior he displays when he's talking to strangers privately. He should not be able to serve this community with this kind of disrespect and childish behavior, when he's at an age to know better.
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July 2022 by Mya S.
Nate Dara should not be employed by Target. He has proved himself a danger to himself and others and I was frightened when I recognized he worked there... He is a woman hating racist that makes women of Folsom extremely uncomfortable due to his social media presence on Instagram. It is shameful that such an esteemed company would hire such an awful person. He has made a simple trip to target emotionally damaging to me. It is detrimental that this person be removed from Target and review his online presence...
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July 2022 by Stephanie L.
They hired a woman-hating racist named NATE DARA. He makes women feel beyond uncomfortable and I refuse to step into this target ever again as long as I know he's working there. He is openly hateful towards women and threatens them with words, r*pe threats, racial discrimination, and violence. He is evil and I am beyond disturbed to know that he is the type of person target stands for.
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June 2022 by Krissy W.
I asked three different associates to help me locate an item and they didn't help me - sent me all over the store - such a waste of my time - just order online - the store is useless
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May 2022 by Devin W.
I honestly do not like this location as much as the one in Rancho Cordova. Some of the shelves are often not very nicely stocked at this location, unlike Rancho. Especially cosmetics, bath products and some grocery items. I have also noticed that this Target is also not very well air conditioned, which I hate especially during the summer months. And it's kinda stuffy in here during the holiday season too, to the point where I feel like I have to take off my jacket regardless of how cold it is outside. I also feel like they went too far with the remodel a couple years ago by moving everything around, which the Rancho Cordova store did NOT do when they remodeled. For example, the men's clothing section here is smaller and tighter than at Rancho. I feel like there is not as much selection of men's clothing at this location.
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March 2022 by Joanna M.
the pharmacy lady was so rude for no reason and insanely unhelpful. id rather eat jeans then to be helped by her again.
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February 2022 by Natasha W.
This is the biggest Target in the Folsom + El Dorado county area. It recently under went renovation. Changes you will see: -lights are brighter -there's a second smaller seasonal area near the door. Right now there are several Sun Squad items (that are 20%), summer wines, lawn chairs, pool supplies, and large containers of pop corn kernels (drive in movie, or project one in the backyard and watch from your pool?) -the makeup section has been made to feel more like an Ulta -the clothing section feels like a H&M, with two different fitting areas. -they have a decent liquor, wine, and beer section now. -The toy section has stepped up its game with a cool Lego sculpture in the middle that looks rather Instagram worthy + several interactive playareas including a heat sensitive/ color changing wall, series of speaking tubes, and lots of cool other things to discover. Seems like this section goes on and on, so you may want to prepare yourself if you're going in with kids or a husband. -There's a section just for children's books. Next to that you'll find a big display for the most recent kids merchandise thing, right now it's Toy Story 4, before that it was Minecraft. Everything feels more interactive and enticing. I have to remind myself I'm on a budget, especially when I got to the Stranger Things merchandise in my size (July 4th is so soon! ). Target definitely has the family with small children niche down with smooth rolling shopping carts that are perfect for putting a baby to sleep. A baby section that's very well organized, with competitive prices. Their breast feeding policy, is to let mother nurse undisturbed in the changing rooms. There's a Starbucks + I already mentioned the toy section (yep you're going to need coffee for that).
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February 2022 by Melly D.
y'all need too stop letting people wear red here. I had a horrible experience because I asked "JONATHON" a question and he answer with idk
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December 2021 by Angela L.
Been coming to our local Target for years. I like their selection and prices, though sometimes checking out can be a wait. Online ordering is convenient ... until you go to the store to pickup your order. Sometimes I've had to wait in line for quite a while to pick up my order, because even though there are separate lines, returns & pickups are handled by the same people. My most recent experience was interesting. There was NO one in either line, so I just went to the head of the pickup "line" and then to the person at the counter. She didn't listen to what I said (I'm here to pick up my order, I have my order #), and just asked to see my credit card. I didn't realize and thought she had to see it. Eventually I worked out that she thought I was returning something. But it just reinforces the fact that they need to change the way they handle pickups (and train their staff). Still really like Target, but as their big competitor recently seemed to have smoothed out their online pickup system, Target needs to work on theirs.
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December 2021 by Ruby A.
This Target is always nice and clean. Very well stocked. The employees are helpful and polite. It's very addicting going to a Target store. You always come out spending more money with their wide variety of deals. LOL