The Ultimate Back Store is highly praised for its knowledgeable and friendly staff who provide a pleasant, pressure-free shopping experience. Customers appreciate the staff’s ability to answer questions thoroughly and help them find the best products for their needs, whether it’s a sleeping pillow, a massage chair, or a zero gravity chair. The staff, especially Kyle and David, are described as personable, helpful, and patient, taking the time to explain features and options clearly. Many customers feel valued and trusted due to their honest and transparent approach. The store offers a wide range of quality products, and the staff’s expertise often results in satisfied customers making great purchases. In addition to product knowledge, the team goes the extra mile by assisting with advice on maintenance and coordinating delivery services. Overall, The Ultimate Back Store provides a welcoming environment with professional staff who genuinely care about helping customers find the right solutions for their comfort and health.
David was awesome! Very knowledgeable and kind. He answered all my questions and I never felt rushed or pressured, which I greatly appreciate. Can't wait for my chair!!
March 2025
David was great @ helping us decide which products were best for our sleeping needs- it truly was a pleasant experience with no pressure and was extremely knowledgeable
October 2024
Easy to do business with! Better offer compared to Costco!
