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January 2023 by Paul Davis Billing
AC pro is usually a wonderful company to work with but this branch has Raine who is rude to all members of my staff and treats people horrible. His customer service is the worst I have seen. I am not sure how this company even keeps him employed.We like using this company but have started buying at other places due to the treatment from this one guy. Worst of the worst, I have never had such bad customer service from anyone.
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August 2021 by Jaime Jimenez
Excellent
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November 2020 by Juan Flores
Knowledgeable staff
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June 2020 by Jose Ortega
I work for AC pro 26 years And I so happy God-bless AC pro!!
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August 2019 by Robert Andrade
this place can't even sell me a replacement fan blade. horrible customer service.
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August 2019 by Roberto Andrade
They really have the sheetmetal ninja i mean there's nothing that guy cant do. There customer service is like no other thats why they are growing more and more keep up the good work.
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May 2019 by Steve Hernandez
Excellent customer service
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April 2019 by mike aguilar
I work there it great place to work
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August 2018 by Joseph Gutierrez
Place is awesome customer service customer relations customer satisfaction they have it all thank you Adam and Jessie for being so attentive and quick you guys made my experience there great
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July 2018 by Surfer Devaro
Iuo hi h
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October 2015 by Jeff P.
Been dealing with Paul at the counter for 2 years now he is the best. He knows who I am whenever I call and takes care of all my orders with little to no mistakes, handles all warranties with no headaches for the customer etc. Paul is competent and knowledgeable and will make your experience at ac pro quick and easy.
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September 2015 by Robert M.
Iv been working with Ac pro for years and love them! My rep Robert Mendoza can find anything! A+ customer service!
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September 2015 by Bill B.
I have been doing business with AC Pro since 1986 when they were located at the Mira Loma Space Center. Their customer service has always been second to none. Placing orders is always a breeze, email, text, fax or phone call. Their 24 hour emergency service has saved my reputation as a HVAC Contractor many times over. Mr. Cobb the Fontana branch manager and Marshall the Riverside branch manager has delivered emergency equipment to the jobsite on weekends after hours no questions asked. Unbelievable customer service to us the HVAC Contractor. My sales rep. Robert always calls me at least once a week just to see how things are going, and if I need anything. If nothing else how is the family doing, or do you want to do lunch and discuss up coming projects. Need something special ? No worries we will bring it in for you and keep it in stock ! AC Pro has always been my 1 stop shop and my HVAC business success is due to them always being there for me and my customers. Thanks AC Pro ! Sincerely, Bill Bateman Bill's Heating & Air Conditioning
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June 2015 by Cali C.
It says 24/7 but it's 12:55 pm on a Sunday and they are not opened for contractors for parts supply. Never used them but maybe we would have had they been opened as advertised. Just saying.
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April 2015 by John L.
Theses guys always go to the"mat" to make your order right & help you have successful jobs. Whenever I ask for the "unusual" item you don't hear "sorry can't help you", they dig into it and try to find it or find an alternative.