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December 2023 by Jesse Gardner
Went in to apply for a loan and to get a new card and although I was only able to get the card, customer service was amazing. Angelica was super sweet and helped me out perfectly. ?
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September 2023 by Emet Corrales
Great customer service, very professional, I appreciate the friendly atmosphere
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August 2023 by Jazmin Tututi
I’m doing this review for awareness if you bank with arrowhead. I am going through identity thief and had reported this to the bank a month before this incident occurred. I advise this women had my id and was going to stores to use my information . Despite this information they still allow this individual to go in the branch and withdrawal money ,make transfers on my account at two separate locations when I went into the bank all they said they can give me a loan on my own money until they can resolve it . From the start they me it seem like I was guilty and were not helping me in anyway way when I asked for a manager all they did was refer me to their loss prevention team which in his words “it’s a hot topic in America people are dressing up the homeless and bringing them in to the banks so they can not stop them “ it’s bazaar to me how someone can just walk in to the bank and do transfer withdraw my money without my consent . There’s so much more to this story . I’m currently working with police department and once it’s resolved I will never bank with arrowhead credit union .
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December 2022 by Never misunderstood Just mistaken
Waiting for ever for someone to help. The 3 associates were too busy having conversation. The gentleman was even enjoying his coffee as they carried on with your conversation.
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November 2022 by Kim P.
Came in for a refi, Brian made the process super awesome! Thank you for all the help!
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October 2022 by WeldHer
Waiting for ever for someone to help. The 3 associates were too busy having conversation. The gentleman was even enjoying his coffee as they carried on with your conversation.
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August 2022 by april beauty101
I love my credit union. They are always kind and professional and always willing to go the extra mile to make sure I get what I need. I lost my debit card and they made sure of the recent charges and replaced it immediately
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August 2022 by Ms
Waiting for ever for someone to help. The 3 associates were too busy having conversation. The gentleman was even enjoying his coffee as they carried on with your conversation.
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July 2022 by Rebecca P.
Priscilla banker questioned me vehemently about my ex husband stating she just got divorced. This went on for 2 hours in the office. This means my DV ex husband bribed her. Not good to bank where bankers take bribes.
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May 2022 by Miguel Mp33
They are the best I love this bank!!
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December 2021 by Roy L.
Sometimes it's good experience and sometimes it's a bad experience. It's a flip of the coin I guess Showtime there's a long line and only two tellers people waiting for a long time that's the sad part I've been with Arrowhead since 02 seems like it's getting worse let's clean it up Arrowhead
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October 2021 by David Feinberg
I use the ATM only. Convenient location.
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October 2021 by Jason S.
0 stars is not an option but it should be! Do not use the Arrowhead Credit Union's ATM terminal number 599623 unless you have disposable funds. This machine will deduct from your account and not dispense your funds... If you do not bank with them, they will not help you if there's an issue with their ATM...
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October 2021 by Mike W.
Stay away from vehicle loans with Arrowhead Credit Union. I make payments on my vehicles then pay an additional amount a couple days later to go straight to principle, which I do with other loans and not had a problem, but with Arrowhead they still charge interest on the additional payment made and after calling them they refuse to waive the interest charged.
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June 2021 by Guitarplayer DONALD
This is my bank now.The longer they have been there the better they get at customer service. Line moves along most of the time at a reasonable pace.
