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November 2023 by Ezequiel I.
Purchased an iPhone adapter and when I got home nothing was in it !! Called in and let them know they laughed at me and just told me to come in . Worst Walmart ever
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September 2023 by Anna L.
Best Walmart customer service experience ever. I would like to mention the cashier, Sarojni... always pleasant and professional. Outstanding customer service... I always look forward to seeing her when I'm in line paying. Others are just not helpful and happy, Walmart Fontana
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August 2023 by Alisa B.
At least 10 Wal-Mart employees walked past me standing at the jewelry counter. Not one of them offered to help,ask if I have been helped, or let me know they'll get someone for me. The store was not extremely busy. I heard calls to pick up returns, automotive, men's lockups, but never to assist at the jewelry counter. I have been here for about 15 minutes. Rae showed up after I pushed a different button for assistance.
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July 2023 by Acura F.
This store is racist I spent over $300 here today but I couldn't find my receipt as o was walking out so some a**hole name Joseph followed me to my car recording my license plate putting his phone in my face & touched my personal property yelling out in front of everyone that I am stealing ! The cashier had to run outside & tell him that I paid . I feel so embarrassed & discriminated against!
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July 2023 by Charly V.
I mean... you get what you pay for. Customer service desk closes at 8 so we were bummed to have missed that time frame. We needed to return a cabin filter because I purchased the wrong one. I had no receipt but when I came back during open hrs they put the funds back on my card and accepted the item despite ripped box.
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July 2023 by Fernando S.
This place sucks they literally gave me an empty tin of pokemon cards lady scanned the tin and just put it in the bag when I got home shit was empty fuckkkk I literally stay an hour from that walmart but I thought it would be an ok experience going here to get a couple of things we needed, BIGGEST MISTAKE EVER, got jacked by WALMART! I just called and they said oh so you will have to come back and ask why was that tin open! Are you serious?!!!!
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March 2023 by get stick bugged l.
They never restock in the electronics and when they do it's the stupid a*s roblox cards or league of *** *** legends. Same thing with the toy selection like bro I ain't want no wakanda pop rubber toy for "stress" the nerf guns went down now all they got is Fortnite and Roblox like bro I don't want no "Roblox Adopt Me RP Snake Sniper" where the hell are the nerf sniper elites, don't even get me started on them rival ones too, those balls gonna hit a vase or something smh ik this hate deserves to go to nerf but damn at least restock the good stuff. I been waiting for them to bring back the Steam cards now all they got is McAfee and Roadblocks.
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November 2022 by Will H.
I absolutely do not understand why they offer customer pick up. You go online and order stuff they send you a notification your stuff is ready. You procede to go to the store and luck up said items and you sit for 3 hrs waiting for someone to come out and tell you oh we'll be right out with your stuff. Them they send an updated message for you to come in the store and get your sh*t .... What happened to customer pick up . Then to top it off they don't know what happened to your order or where it went so you stand there for an additional 30-40 minutes waiting them run around accomplishing nothing . Also the phone and phone number they provide do absolutely nothing to help you get your stuff . Yeah happy shopping .....
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November 2022 by Robert L.
They are by far the worst Walmart.. workers are lazy mangers are ghetto horrible customer service. You ask for any help you will be waiting for ever they never answer the phone don't restock shelves. Snotty ass employees.. asked for shavers was waiting 45 minutes until I gave up. Save your self the agony go to the Rialto or Rancho Cucamonga location DONT GO TO THE FONTANA Walmart unless you want to wait in extremely long lines empty shelves and rude workers..m
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December 2021 by Jocelyn O.
Had to drive all this way to this store for a baseball hard cap for my son and of course he needs it by tomorrow.Lines were long during this time of the day.Hey, job security for the employees here.