Boost Mobile offers generally good customer service, with friendly staff members who are helpful and sweet. Customers appreciate the fair prices, especially for phones and plans, and mention helpful staff like Amada. While wait times for phone purchases can be a bit long, the overall experience is positive. Some reviews note that service quality can vary at times, but many leave satisfied with their purchases and plans. It is a place where customers feel welcomed and find good deals.
Yesenia helped me with some issues on my phone she is very kind and fixed the audio on my phone so now I can hear when I get a call
March 2026
Just got an iPhone 16e from Yesenia she is very nice and understanding and was very patient with me when I was trying to see what phone I wanted to buy she even helped me transfer all my data from my old phone. Very grateful for her and will definitely come again to see her if I need help. 5 star customer service
February 2026
I came on a day where they were having an event outside and Yesenia was able to help me start a new line and hooked it up on the service. Helped me have an affordable line , very sweet and patient
