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January 2024 by carol burton
It's ridiculous how they have the shoe sectionOne way in and one way out. It's just annoying ?
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November 2023 by Elly Art
I had to shop for a dress, I had an event later in the evening, so I took my time to look around and pick out the ones wanted to try out. When I walked over to the dressing rooms, they were blocked off with tables. I asked a sales associate if they’d open them up soon. She asked the manager who was in his office next door to fitting rooms & apparently he said “in a little bit”. Mind you, I arrived early morning and by this time it was late morning. So I waited and waited and waited… Manager knew I wanted to try out the dresses and didn’t care. Eventually, I was fed up and left all the dresses in front of the fitting room, on the table. What kind of manager doesn’t let people try out the clothes? I don’t know what the deal was, but I went next door to Ross, picked out all of my dresses and comfortably tried them on. Definitely a first time experiencing this, I can’t comprehend it. Even as a former retail employee - that’s just bad customer service, It seemed like they didn’t want any sales. ?♀️
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November 2023 by Jane Ramirez
Went into the store at 10:30am and fitting rooms were closed. When I asked an employee when they would open them she said she didn't know and when ever they had people available to work. Why sell clothes if you won't have the fitting rooms open?
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November 2023 by Heather Schwatka
How can customers not use the restroom? Left a car full of stuff… not a good shopping experience
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September 2023 by Noemi L.
On the past two occasions that I visit this locations I have had to leave because I suddenly need to use the restroom. They no longer have their restrooms open for customers, I was really disappointed when access to a restroom to me was denied after explaining that I am pregnant and literally about to poo my pants with diarrhea... lucky for me I was able to hold it until I got home since I live close by.. what if I couldn't hold it though? No empathy not one employee had the heart to say day "hey let me give you access so you don't have an accident and embarrass yourself" instead they told my mother and I, "this isn't a restaurant and we don't have to allow you access to the restrooms" .....NEVER GOING BACK!
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August 2023 by Roselyn Davis
Very Clean and very Nice employees. I wasn't in line long and I found almost everything I was looking for. Now what they need, is to supply their stores more, because I had to go to another store to find pants, that's takes, money away from their stores. But all in all, I was able to comfortably shop and get some of the things I needed.I was greeted (as everyone is) with A Beautiful Welcome. So I will be returning to to this Burlington store and I will Tell A Friend. Thank You!
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August 2023 by Jahana Villarreal
I love coming here to find random name brand items. Store always very clean and organized.
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August 2023 by BA
No restrooms for customers! I asked they said for employees only, it's ridiculous that paying customers can't use the facilities even in an emergency. I will be taking my business somewhere else.
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August 2023 by Ember Ricot
No restroom use allowed,No carts , layout is a mess, 1 register open for 20 people in line.
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August 2023 by Michelle Sanz
We spend the whole afternoon choosing clothes and we wanted to try them, and the fitting room closes at 2 pm. Like, really?
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August 2023 by Bryan Ramirez
Plenty of great finds! They have good colognes and clothes.
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August 2023 by Janice Morales
I find it ridiculous that there isn’t any restrooms or fitting rooms available. Such an inconvenience to customers I don’t get it …
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July 2023 by Evon Gutierrez
Spend your money at Ross , they’ll let you use the restroom so that you can have a comfortable shopping experience.
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July 2023 by Swartz Robles
Why are the rest rooms only for employees? Well I guess I'll just not spend any money here anymore either way it's money you won't get to beat last year's sales hopefully they cut the store hours more and your lousy store manager or managers will have to work harder. I wonder if this is discrimination against people with disabilities. Well let's make sure the fire exists aren't block because I'm reaching out to different agencies to get to the bottom of why the rest rooms are closed I'm sure you folks have everything in order.
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June 2023 by Yolanda Rivas
This store is always messy ther employees rude manager is just horrible and now to top it restrooms closed to public myself and a lady in wheel chair were told restrooms only for employees I've gone to other burlingtons and u are allowed to use restrooms so why ? This store need upgrade on mangers and employees and and keep store organized..