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February 2024 by Elvia Trejo
Buying from the self-service is easy and fast, getting the food is ?. However, you can not beat the prices and the
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February 2024 by Eddie Oso
Can't go wrong with pizza and of course the hot
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December 2023 by Francisco Javier Mosqueda del Castillo
Lots of variety, good products, affordable prices, clean, safe, friendly
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November 2023 by Vanessa D.
The customer service here was a horrible experience for me. The supervisor named Angie and the lady who has black hair with greys all over who wears glasses was very rude. They didn't let me buy my cart because my membership was me as a girl, I am transgender. They gave me a hard time and had me crying on my way out. This is very unacceptable and I will not continue to shop at this location. They had me feeling very uncomfortable! Also I can tell they were talking about me while I was waiting in line, they kept looking and laughing at me.
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November 2023 by Yesenia Beltran
Food is good, but the new process on picking up the food makes no sense. Before you paid at the kiosk and waited for your number to be called, now you have to stand at another line. I ordered pizza and ice cream had to wait for my pizza and was told to go to the other line and wait for the ice cream before they just gave me the pizza and whatever else I ordered together. I wish my Sam's Club was closer because they're scan and go works great
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October 2023 by Alan R.
Today I went to Costco and did some shopping and I had a good experience until I checked out, the cashier Jordan was very helpful and polite but the woman that boxed my groceries (Angie) she wears a red vest i think she's a lead... I told her that one of the eggs was broken in the pack that I had gotten and could i please get another assuming that she would retrieve it for me since I was checking out, she said "sure" and just stood there until everything was in the cart then she started looking over my package of eggs as if she were counting them finally i said "let me go back and get them!" And she just had this confused look on her face but she didn't feel like walking I'm thinking. Whatever happened to customer service???
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October 2023 by Diana O.
Today husband and I went to Costco to return a Dyson vacuum which we purchased about 5 years ago. To my surprise- my vacuum starting acting up. It would turn off and on and would not pick - up all the dirt. I changed the filter and cleaned out the roller and nothing. Manager Carlos was nice to give me store credit and with that I purchased another Dyson. Return policy is A+ and I definitely will be returning for all my future major appliance purchases for the A+ customer service.
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October 2023 by Javier Barajas
Purchased a pizza, chicken bake, hot dog and sundaes. Great food and even better prices.
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September 2023 by Geo M.
Regarding vanilla ice cream . Everytime I order here at Costco Fontana beginning last month (august up to now, September 25,2023) their vanilla ice cream is always hollow in the center . They should fill up the center not just the sides .
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September 2023 by Maura C.
Went to Costco today. After paying went to order food at the Kiosk. So like usual you just wait till your number gets called. So five minutes waiting the cashier yells rudely to get in one line. Everyone looks at each other like what? My daughter said the San Bernardino store does it like that. I go Fontana doesn't do that. Apparently that's why everyone was waiting for their number to be called. So why have the kiosk if you have to do your own order then stand in line to get your food. 2:15 pm Take the kiosks out and do it the old way. Very disappointed & also that cashier was totally rude.
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September 2023 by Steve
Make you wait in line after kiosk. Drink syrup always out
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September 2023 by Hector Lopez
Always busy food always hot and fresh staff kind no complaints here!
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August 2023 by Amanda W.
This is for the whole pizza wait time- We ordered 1 pep pizza at 5:07pm.....Right now it's 5:43pm, 40 flippin minutes more when I was told by a femaleEmployee who started at 4:30 pm told me 15-20 minutes more.... I understand it gets busy, but do not worth the wait.They're barely on #456!
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August 2023 by Issac Sandoval
Called to place an order over the phone and they said it would be a 45 minute wait.
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July 2023 by Victor Sanchez
Good experience.