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March 2024 by Mike Snook
Mario if you don’t regularly do 19.5” tires don’t take the job. And check the schedule before you say come in Let’s do it!4 hours for 4 tires.Mario quoted mount and balance. But they have No balancing machine here. Charged me for balancing all they did was put bags of stuff into the tires like the old days.No choice but to come back next day as SS lug nut covers were installed wrong. All the original wheel weights weren’t removed. During fix from previous day Mario found 3 lugs that hadn’t been tightened day before. Just noticed today 3 days later. Can’t air up inner tire due to incorrect placement.Going back again let’s see if they can get it right 3rd time.And don’t call me Boss. I’m not your boss that seems rude disrespectful to me.And the saying No WorriesYou sadly need to have Worries leaving here.My bad for not checking website first. 17” tires is as high as it goes.Happy Trails Les Schwab Fontana. You failed big Time!Went back to give them a chance to make it right. They weren’t interested.Google and Yelp reviews stay
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March 2024 by Joshua
Had my oil change and tire rotation done today. Shane was very professional. Thanks for the great work!
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March 2024 by Efrain Gutierrez
Today was a disappointing day!I bought a tire and during installation a stud and lock broke. I was told they could fix it if I got the stud and nut.So I went to the dealership and went back after getting the parts. To my surprise I was now told they had to do research and look at the wheel againAnd sounded reluctant to even fix it.After I gave up I went to Midas in Fontana, I asked the manager if he could do it. He smiled and gave me a quote of $ 45.00 dollars. Was in and out in 40 minutes. I guess some people just don't want the small jobs after they sell you a tire.Keep in mind the technician had looked at everythingPrior to me buying the parts.The stud broke there and they knew the job.Not going back ever! My wife bought tires there and needs replacement. We are definitely no going back to see them.??. It could be the Manager that was on shift. Had not done business with him before. Who knows! Customer service is hard to find!
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February 2024 by Andy Gomez
Experience was very smooth. Shane was amazing will definitely be back again
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February 2024 by Jimmy Hernandez
Customer Service is top notch, not trying to upsale you on unnecessary services only what you really need. Especially Johnny he goes above and beyond to make sure you get taken care of.
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December 2023 by George Rizkallah
Shane was great and fast. I highly recommend asking for him when you stop by, he explained everything to me very simply and understandable
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December 2023 by Kevin Ostorva
Shane is awesome he helped with flat was quick and mentioned my brakes need to be replaced thank you.
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October 2023 by Diana Romero
In May I got tires and front breaks for my 21 camry. I trusted that they would take care of my brakes because of the good reviews. Almost immediately my car was making a popping sound when I would hit the brakes. I thought maybe it was because the brakes were new. But the noise persisted. I took it back to Le Schwab and explained it. They checked and said everything was fine. Noise persisted, so I took it to toyota and they checked the brakes and told me, it looked like brakes were not properly done. So I called Le Schwab and let them know, they offered to redo the brakes, took it back to get brakes redone by them in July. Fast forward October my front brakes are waisted metal to metal ?. How is this possible!! 4 months and my brakes are done! I'm never going back. I'm taking my car to Toyota to get my brakes redone! I'm never trusting Le Schwab again!!!!!Update- Took my car to Toyota and my brakes are completely wasted rotors are damaged I have to have them completely replaced. What in the world! I bought the car in 2021 brakes lasted until May 2023 when I made the mistake of letting Le Schwab change them. October 2023 my brakes are done. Take your car to your dealership for brakes or anything other than tires.
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October 2023 by Andrea B
A team member, Shane, met me at the front door and immediately took my car in to have my tire repaired. Shane quickly fixed two tires, checked my brakes, checked my tire pressure and fixed my alignment. As a first time customer, he was able to do all of this free of charge and his only request was to consider Les Schwab for my future car maintenance needs. I will definitely be visiting Les Schwab at this location again, Thanks Shane!
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October 2023 by Jesus barriga
Mario and the staff here are great had a late night incident resulting in one of my tires needing to get patched. I was able to come in the next morning and was taken care of. Super satisfied with the service definitely brining in my cars for servicing.
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October 2023 by JAMES BI
Very good and professional work done for my small lawnmower tire. Great thanks for your service. Hopefully see you next time.
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October 2023 by Efrain G.
I just recently redid my brakes here. We had an issue with some parts but it seemed easy thanks to Rebecca,Jonathan,Josue and Eddie.Everyone wanted to help with a smile. After a couple of visits and inspections and their work guarantee they redid the rotor and brakes needed. I was refreshed to see this kind of service. 100 percent the place to visit for your tire and brake service. The value is very high and that is what really counts when you expect good service. Good people are hard to find and here they all work hard to provide good service. Thanks again,
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September 2023 by Noelia A.
Thank you Johnny and Shane for checking my tire pressure and topping my tires off. Got me back on the road in no time. Great service!
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September 2023 by A R
Bad "service" on car. My sis went for her car and the the oil cap under hood was broke. And they were supposed to rotate tires and they didn't. Her tire had a mark on it and when she picked it up that tire was still on the same side, so that's how she knew they didn't rotate the tires.
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August 2023 by Tina Covarrubias
These people had no customer service. Waited 20 mins in lobby and they could care less. And they knew I was there. When I decided to leave driving in my car the guy asked if there was something he could help me with. I said nope not now.drove off.
