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February 2024 by Dr. Jacklin M.
Bought a set of white faux leather couch. The recliner has changed color to gray and black. Have been touch with them. They essentially don't care and they recommend I do spray something myself which then it will no longer be on their warranty as if they helped in the first place. Very unhappy.
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February 2024 by Charles C.
Great Furniture, excellent service, and impressive quality. Highly recommend to anyone looking to purchase new pieces for their home!
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August 2023 by Eileen L.
What a completely enjoyable experience dealing with New Classic Home Furnishings! Wow, the customer service is above and beyond what you expect and receive these days. I purchased a counter height dining set with 4 chairs and the quality is over the top. Beautiful, high-end quality, and easy -to- assemble. I am 81 years old, and I alone assembled the chairs, probably took me longer than most, but I did it! I needed help with the table because of the weight, but other that an errant bolt, it went well. I did contact Angee Mendez in the customer service department, and she was so pleasant and helpful I felt I had known her for years. It is comforting to know such a company stands behind their products and employs employees that are eager to help with any problems that may incur. Highly recommended !!
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July 2023 by sam WjohnsonRD
Good company and good merchandise
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June 2023 by Stephanie S.
Worst company ever !!! Do not buy furniture from them or another furniture store selling their brands. The 3 year warranty they tell their customers is a lie. They would not stand behind their warranty after 3 months of purchasing their sofa and loveseat, which was slanting sideways in 3 areas, despite the warranty, having a receipt and credit card statement. THEY would NOT honor any warranty of any kind. Not to try to repair or replace. Zero !!! If I could give this business a zero star review that would be generous!!! Buy any other brand. Not New Classic!! THE FURNITURE IS GARBAGE!!!!!
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June 2023 by Mulligan M.
If I could leave 0 stars I would. I ordered this company's furniture online. I ordered a square table labeled as Mercury Row Forgy table size 35.4 X 35.4 I received a rectangular table labeled New Classic Furniture Morocco which is 35.4 X 47. The company replied to my request to correct the situation by stating they sent what was ordered. Now I am in the process of filing complaints with FTC and looking for other legal avenues because they took my money and sent me the wrong item which I cannot even use and they will not take responsibility. This is a serious violation of consumer trust.
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June 2023 by Mike R.
I assemble this junk all the time working at a furniture store..its worse than ashley and thats bad.when assembling there dining room chairs the seats never screw into the seat frame so when you pick up the chair the seat comes off..junk junk junk..
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February 2023 by J STEPHEN WILLIAMS
Great selection and reasonable prices.
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July 2022 by Sandra Coulter
Very nice facility, clean and efficient. Nice friendly staff. Check in n out fairly quickly. I hope we get to be repeat customers.
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January 2022 by Dave S.
I purchased a reclining sofa and chair. It's been 7-8 years. No issues, still use it. It still looks very good with very little wear. It's heavy and a pain in the behind to move. I like that the backs of the sofa are removable. Made it much easier to get through doorways.
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November 2021 by Linda Kelly
Friendly staff. Got there late every thing was gone
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May 2021 by New wave moderntaling
The employer there not on proper clothes to work When people Go to work view the right clothes for work
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April 2021 by Francine M.
If there could be a zero star rating, I'd select it. I ordered and paid for a new wedge piece for my sectional. New Classic shipped the wrong piece to me. I have requested multiple times for the correct piece to be sent to me, and to this day I haven't gotten any response to correct this issue. I don't recommend purchasing or doing business with this business.
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April 2021 by Shez Sid
Good experience
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April 2021 by Gabriel Velazco
Good Furniture
