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November 2023 by Ian M.
Clean store but if you're trying to get in and get out at night it's not gonna happen. One cashier and self checkouts closed lol BRUH
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September 2023 by Donna G.
I love coming to the new Starbucks here. Chris and the morning team are so friendly, fast , and it's always clean. Today I was surprised when I got my cup and it had a little note written on it to Have a great day. Totally made my morning especially since it was a Monday :) So many times people only write about bad so I want to make sure someone knows this location is 5 stars for customer service!As for the grocery store me and my husband wait in lines to make sure we get to see Sandy or Justin. They just make our days and they make us feel like we are from a small town.
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September 2023 by Computer G.
Since when do store hours not match hours but I could redeem lottery winnings? Why was I told the lottery desk was closed?Well, at least a little reinforcement as to why I stopped shopping for groceries here.
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September 2023 by Mawvlus W.
Everytime I go here they stick the older guy Marco back behind the food counter by himself with know help & they never have chicken but they run a special for chicken. Mind you Marco give great service but he can not run the whole food counter by himself
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July 2023 by Noelia G.
Don't even try to buy fried chicken because they don't want to sell any .They told a customer in front of me that there was a 45 minute wait for chicken and when it was my turn I was okay with the wait time but now they couldn't sell me more than 16 pieces (I wanted 24) because I had to order them 24 hours in advance.So I was like ohh well I guess we have to eat less so I agree with it and I asked for potato wedges and they told me I had to order those ahead of time as well , they just handle a 5 pound bag in front of me , so they lost me as a customer, people go to starter Bros their chicken is delicious as well and they don't limit you on how much you need.I get it is 4th of July but you applied for this job so at least try to do it right!!!
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May 2023 by Claudia A.
Favorite Ralph's ! Quick order pick up and I love all the organic options they have! Employees are friendly and helpful.
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April 2023 by Rikki G.
DO NOT BUY GIFT CARDS FROM HERE!I bought a $500 visa gift card from here. I immediately took it to a Costco 1 mi away to buy 2 Whalen shelves. When I went to activate the gift card, I found excess gummy stuff over the black strip and it could not be read. I took it back to Ralph's and also had "the representative"from visa on the phone (number on card). The language barrier was bad, and she dismissed the issue.Ralph's got the gummy stuff off, but it didn't read in their card reader also.I went home and called visa back and the guy acted like he was going to send a new card. I can tell he did nothing because he even told me I can purchase stuff online while I wait for a new card...$500 was still on the card.Several days later, I went to follow up and the new visa rep said the last call 6 days ago amounted to nothing being done. The call dropped...I called back and found that my $500 was drained at an Albertsons Grocery store earlier that day!What a nightmare!Visa card I bought at Ralph's on Sierra Lakes in Fontana was drained at an Albertsons in Banning.I filed a police report.Gummy stuff prevented my use of it. Meanwhile, someone else had access to the funds.FRAUD.Why do they leave these out for people to tamper with?
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March 2023 by Sophia K.
Sucks to have to write this but this Ralph's sucks. I stood at the bakery for over 15 min right now (4pm on Friday 3/31) waiting to be helped. No one helped me. Asked one of the meat people for help and they said they can't and the bakery person isn't anywhere to be seen. Asked to speak w the manager but the manager isn't available either. Sandra please get your store in order. Sucks to leave with such a sour note. Went to self check out and the lady is too busy on her phone to even look up. What a disappointment.
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March 2023 by Christi P.
I go to this store probably every other day. We live down the street and it's always fast, easy in and out. The lines are rarely out of hand when I go and I have gone all hours of the day. They also provide the service of frying you fish for you and for someone like me that is terrified of the oil and it popping, this is a major plus. The meat department is always happy to assist with recipes and different seasonings that will pair nicely and bring out the flavors and the fish is seasoned to your liking and can be made in less than 15 mins to pick up after you're done shopping.The selection of food is always stocked with exception to onions for whatever reason time to time but, if you need to grab something quick order a cake or pick something up in a pinch this is the place for it.
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March 2023 by Kenneth D Crowley Sr (KC)
Saved my vacation!!! I left my medication back at home and didn’t realize it until it was too late. I called and they were able to access my profile, contact my doctor and give me a few pills for the weekend!!! Bella (spelling) was awesome. Great customer service!!
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January 2023 by James Davis
Absolutely great staff always very quick and timely about thngs yet highly professional and very good service always
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December 2022 by AMaDDeR “MaDDeR” HaTTeR
Shockingly sloppy and plain awful!! This place needs to get it together!! They billed my insurance for medication WEEKS after they dispensed it, throwing off the days of my refill, denying me my medication due to their own tacky errors. I had to be on the phone for HOURS with my insurance company to straighten out THEIR error!! They were RUDE and didn't care to clear up their OWN mistake!! Don't waste your time here folks. They don't seem to have a single clue on how to handle the delicate nature of balancing BUSINESS and related HEALTH concerns. What a disgraceful place! ?????
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November 2022 by Bryanna K.
Their was bugs in my salad, this is horrible. I know it's not the workers or managements fault, just be careful when your buy the pre-packaged salads from here.
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November 2022 by Faye He
This pharmacy staff have been taking care of my whole family for years. They are always nice and patient, especially Bellamay Montesa. Bellamay is very friendly and has the beautiful smile on her face whenever she greets me and my family. When she gives the prescription to us, she explains to us how to use them and answers our questions well. I highly recommend this place
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October 2022 by Crystal O.
I rarely go to this ralphs because of the service. But decided to give it a chance today it's been several months. It's the same thing everyone at the deli is so rude. I work retail and I would never treat customers like this. Better of making the drive to baseline and cherry for Vons
