Red Wing in Fontana, CA, offers a top-notch fitting experience with a focus on customer satisfaction. The store is known for its professional and helpful staff, including knowledgeable specialists who assist customers in finding the perfect pair of work boots. Customers appreciate the personalized service, whether they are trying on many boots or seeking guidance to find the right fit. The store provides the Ultimate Fit Experience, ensuring each customer gets tailored support to stay comfortable and safe all day long. Beyond sales, Red Wing Fontana offers ongoing care, such as complimentary oiling and lace replacement, along with minor and major shoe repairs. Customers traveling from other areas, like Pomona or even from as far as San Jose, have praised the helpfulness and positive attitude of the staff, including managers and associates like Justin, Anthony, and Julia. Even when issues arise, such as boots ripping within a month, the store handles returns and exchanges smoothly with store credits. Overall, Red Wing Fontana is recognized for its excellent service, attention to detail, and commitment to customer satisfaction.
The young lady, I did not get her name. She was real friendly. Super helpful and just a great attitude. As she helped me choosing my boots I selected.
January 2025
I'm a Cement Mason. Red wings boots are the best for all trades. Durability at its finest
November 2024
Very nice store and the employees are very professional and helpful. I don’t remember his name, but I’m pretty sure he was a manager of some sort and he had helped my husband for about an hour. Try on many boots and pick out everything for his boots and we were very appreciative of his service.