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November 2023 by Terri R.
Poor customer service. Went for exterior wash only, car sat in the wash bay over 15 minutes! When I inquired the cashier was rude and had poor customer service. I noticed her demeanor changed when a Hispanic couple came in after me, she was all smiles and transitioned to greet with much enthusiasm! We should be practicing inclusivity! I asked for my car to be taken out the service bay and I will not patronize this company again. I hadn't been here in over 10 years, brought my daughters car for her. I'm a senior citizen, 55 but I don't look it! Apparently she thought I was younger than I appear. No one should patronize a company that delivers poor customer service. From the looks of the ratings that is the norm for this establishment.
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October 2023 by Adriana Moreno
I was very hesitant of coming here but I’m glad I did, the staff was super friendly and helped me get the best wash for my car the girls at the register are always welcoming and super friendly when you come in ! The price is reasonable compared to another car wash down the street from this one. I understand the wait time might be inconvenient for some but then again, you’re coming to a car wash where they’re doing the job FOR YOU, it’s also a HAND WASH not a drive thru wash so, yes there is a wait time and if it’s not something for you then I would recommend going somewhere else. Overall I love coming here, after your 10 washes you can get a free one so that’s a plus ? . Great service and great staff !Services: Scratch removal
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September 2023 by Daniel W.
Well I drove for 20 minutes and arrived at 5:06 but the place was a ghost town! The Yelp listing says they're open until 6PM but if you don't get here we'll before 5pm you'll be outta luck.
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September 2023 by Reyna Ventura
They quoted us $100 over their posted prices and would not explain why. We didn’t leave the car and as we were driving away they were talking about us. Felt very uncomfortable went somewhere else.
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August 2023 by WILLIAM BROWNING
I got my Ford Escape washed yesterday. These must be the laziest car washers ever. My inside wash covered in dust. They missed so much of my interior. I was so mad when I got home, after sitting outside in 105 degree weather. I could have done a better job. Seriously, just use a cheap drive thru and then wipe down your dash. IT will save you $40.
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August 2023 by Chris Chavira
This place is pricey. They said my Chevy Equinox was a SUV which it is but it's a small SUV. No bigger than a sedan. So hence the additional charge. With tip, looking at about $35! Too much. They take the car to the back and hose it down with a power wash. They don't even use their blower equipment to dry the cars. Probably to save cost. Takes about an hour to complete the process which is way too long in my opinion. Quick quack seems to be the better way to go. Even if you have to dry and vacuum yourself.
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August 2023 by Victor Diaz
Stay away & do not bring your vehicle for a wash here if you are looking for a 100% hand wash. They use brushes here, just a heads up if you love to protect your paint do not come to this car wash. Not a hand wash car wash.
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August 2023 by Ruby Velasquez
This place is a scam and false adevertise!! I brought my truck advertise says $20.99 when i went up they charged me for suv $30.99 which advertise also says $22.99 por suv, the lady at the front desk is super rude her explanations make no sense they have her there to steal she has not customer service at all. First and last time here
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August 2023 by Nicolas S.
Our office is right in front of them, they advertise new ownership you will expect they have better customer service. Terrible service, avoid this place. they don't care about your car or to even sell you the right service. They post new ownership but is the same bad ppl. not surprise. never go back there. good luck. I don't think they even care about this.
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July 2023 by Chris C.
This place is pricey. If you don't have a budget and have about an hour of your life to waste then this is your place. I have an SUV and my wash, with tip, cost me $35. Their waiting area is hot. The attendants could use more personality. Much love though to the guys drying the cars out there in the heat. I guess I'm paying for them. At least I hope so.
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July 2023 by Ivan P.
This car wash is very misleading. They claim to be "hand wash" but they use brushes. They don't have a functioning wash machine. They have tubes next to it that sprays soap and water.
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June 2023 by Paul Singh
Spend $42 told the guy no sent and no arm roll inside or on the tires. He said he don't understand what I am telling him. And then his manager came another Hispanic person. He said he don't understand what I am saying so I came home and that was my day.
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June 2023 by Brian R.
DONT COME HERE UNLESS YOU WANT YOUR CAR TO HAVE NEW DENTS!! I came here 2 weeks ago & noticed a dent on my car just the other day as if I ran over a curb and after considering if it was me who did that I came to the conclusion that it was this car wash when I had took my car in I noticed one of the workers who had finished washing it and drove it to the drying station he had hit the curb and I assumed he had damaged my rim so that is all I had Checked for at the time and didn't noticed the dent under the car.
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May 2023 by D. R.
If I could give 0 stars I would! Not only do they take FOREVER but my car registration with new tag (that I just paid for) is now missing out of my glove compartment! Also did a crappy job for $30. DO NOT RECOMMEND
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April 2023 by Marvin
It's true, customer service is horrible. The cashier's name is "Rosa". She doesn't care that the workers damaged my tuxmat (floormat brand) . She told me to write my number and the owner would call me back. I asked for the owner's name and she didn't respond. I never got a call from anyone. Let's see the "owner" responds with to this review.Background:Paid $60 including tip for handwash. I told the order person that the mats are not removable and to just vacuum and wipe the tops. Well, they tried to remove them and broke off the plastic tabs. Now the driver side floor mat moves around.The windshield was still dirty and the door openings weren't wiped.Like others have said, save your hard-earned cash and wash yourself. I won't be returning to this place.
