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August 2023 by Glenda Artiga
I toured the facility, it was very clean and the staff is so friendly and helpful. I would like to say thank you again to Julia for all the helpful information and excellent customer service.
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August 2023 by Diane Gutierrez
Okay just don’t like not talking to site about situations. Have to go through a call center.
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July 2023 by Irene De Leon
Had trouble paying my bill online and through automated service and was able to call and make a payment with a person making me feel better that my payment wouldn't be late
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June 2023 by Johnny Ramirez
Customer representative Margie was extremely helpful in trying to resolve my issue. Even though she was unable to resolve it immediately, she has connected me to staff who will. I am glad I spoke with a real human being and got some support regarding my issue.
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June 2023 by Latonya Calloway
I thought l was contacting the office directly but spoke with a call center rep. He was friendly and helpful with processing my payments.
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April 2023 by Dom Gato
Staff is very friendlySuper cleanPrice are really good ,basically they kill the competition...
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February 2023 by Ruby Alonso
It was very good the person that spoke to was very polite very professional explain things that I didn't understand thank you have a good day God bless
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January 2023 by Darryl Oshea StricklandSr
They do help you when you need help, and Lillian is a excellent customer service agent she sticks with you until the problem is resolved and that's great customer service. I'll stick with storage solutions just because of their customer service it's the bomb.
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December 2022 by jason Lambert
Mary was very helpful and patient. She answered all my questions with knowledge of business
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October 2022 by Adi R.
I've been storing my things here for a bit over a year. Everything was well packaged, in plastic and then in boxes. There is such a disgusting rat infestation in this facility that it ruined everything that was stored. It ruined clothes, TVs, dressers. I pay almost $200 a month to store my belongings and as soon as you're late, they are blowing up your phone and adding late fees, however you're paying them to store your belongings so they can get ruined. It's wild to me the amount of entitlement. I had friends help me trash the ruined items and where considering renting a few storage units here; However after throwing away name brand clothing that was wrapped in seal vacs and then stored in hard containers because the rats still got in, you understand that it's not how you pack it or store it, it's the disgustingness of where you are storing it. I will be trashing a lot more items, and keeping the bit that maybe salvageable. Spare yourself the frustration and go somewhere else.
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October 2022 by David Estrada
Good place for your storage needs at a good price
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August 2022 by Eduardo Salazar
I called and they resolved my issues about my late fee I told them that I would pay my late fee on the 8/2 /22..thank you Yasmin for being so helpful .
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June 2022 by Gordon Scruggs
They way that they go out there way to make sure you the customer is taken care of is one of the reason why I tell everyone at solution your part of a family.
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November 2021 by Karl Cochran
Had zero problems with these folk it's clean and safe there and whomever worked sat 10 16 21 was the absolute best
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October 2021 by darryl strickland sr
The customer service was very good and helpful and they were very friendly ?
