Victra is a Verizon Authorized Retailer located in Fontana, CA, dedicated to providing an excellent experience for its guests. The knowledgeable staff, including consultants and managers, offer a wide range of wireless devices such as phones, tablets, mobile broadband, and accessories, all aimed at connecting technology to life in a trustworthy and enjoyable way. Customers have praised the service provided by team members like Andrew, Khalid, Armando, and Julie. Many reviews highlight Andrew's ability to explain billing issues clearly and help customers save money by exploring available deals. Khalid and Armando also received recognition for their exceptional assistance with home internet activation. Julie's efforts in helping customers find the right devices and plans have left a positive impression as well. While some reviews noted concerns about company policies regarding promotions and returns, the overall feedback emphasizes the friendly and helpful nature of the staff. Customers appreciate the dedicated service and the attention to detail, making Victra a recommended choice for wireless needs in the area.
I had an issue with my account and went to the store to get assistance. Arial was phenomenal! He knew what we needed and was very helpful and patient.
April 2026
Jayy helped my husband and I upgrade our phones and he couldn’t have been nicer. Very knowledgeable and exceptional customer service!! He really helped us out and had tons of patience with all our questions and got us a great deal. Definitely recommend this location!
March 2026
They were very helpful and courteous in helping us with our upgrade 😃
