loanDepot is a major retail mortgage and consumer lender. Reviews describe the team as great, super friendly, and very professional. Specific loan officers and specialists are highlighted as excellent, extremely responsive, knowledgeable, and personable, making clients feel cared about without being pushy. The process is noted as smooth, with straightforward, no-nonsense explanations of possibilities. While some past communication was noted as not as helpful, the company has also been credited as a major contributor to helping clients through difficult times.
My loan officer David Herrera was excellent. He provided great info on my loan options and was very knowledgeable. David is very personable and made me feel that he’s really cared about me and my decision. He wasn’t pushy at all. I made the decision to go with Loan Depot only because of him. He did an outstanding job!
February 2024
Previous communication was not as helpful as I had hoped. But since the Pandemic Loan Depot has been a major contributor to our surviving this extremely difficult and challenging time. Thank you beyond words.
December 2023
The team at loanDepot has been great! From super friendly phone conversations to very professional handling of my application. Shout out to Daniel Ybarra! He was the specialist who always helped me with my questions.
