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September 2023 by Brenda Barner
A mechanic shop is a mechanic shop, right? Wrong! My car was at an auto shop, (the wrong one)... I was told "oh, that's where you work- buy another car" AND "its $1400, pay that & maybe we can diagnose at that point"Rick's Auto gave me the INFORMATION I needed to make a proper decision. They FIXED car I was ready to throw away for ONLY $306.That's GOOD BUSINESS! I wont go anywhere else again. Thank you!!!!!!
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August 2023 by Taffy Dugan
We moved to Santa Rosa 2 years ago, and soon after, we had car trouble. It was suggested that we go to Rick's Automotive as the owner, Keith, was one of our new neighbors. What I ended up finding was one of the best mechanics I've we've met, and also one of the most honest.So many times, they could've charged us more. For example, I brought my car up to them yesterday as a piece of the car had been pulled back by block in a parking space (those of you who use disabled parking know what I mean). The piece was scraping the floor and was dangerously close to my tire. Keith fixed it for free! He said that I was a good customer and it was too small to charge for.Obviously, Rick's Automotive has been around a long time due to the excellent relationships they've built up with clients.
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June 2023 by Kristen Sciford
Great experiences. Excrement customer service. Small town, shop small, enables you to build a good relationship with an experienced and trusted mechanic. Thank you Rick for my oil changes and brakes!
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April 2023 by David Dubnow
Keith is the best. Honest and quick. Highly recommended.
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March 2023 by Carloyn Y.
Does a complete diagnostic. Local.Always takes time.Carolyn F Y.
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January 2023 by Stewart H.
A rat had chewed through my coolant line and Rick's came through and took a tow without too many questions and did an amazing repair job! Couldn't ask for a better shop. All the guys are super nice, and will be coming back again and again.
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December 2022 by Yosef Woldu
Rick's auto is the only shop I trust with my cars. They don't try to upsell and are always great to work with. If you value quality work, reasonable prices, fast turn around and most of all honesty, Rick's auto is the place to go.Services: Auto engine diagnostic
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November 2022 by Walt Morton
I needed the belts replaced on my 2006 Toyota Scion XB. After asking around, I decided to try Rick's and I am happy I did. They were great about scheduling the repair and completed this complicated repair job in just a few hours for a very reasonable price. This is a small, friendly, very fast, and effective mechanic shop. Highly recommended, I give Rick's an A+ as an auto repair shop for: FAST. QUALITY. KNOWLEDGEABLE. REASONABLE PRICE.
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November 2022 by Walt M.
I needed the belts replaced on my 2006 Toyota Scion XB. After asking around, I decided to try Rick's and I am happy I did. They were great about scheduling the repair and completed this complicated repair job in just a few hours for a very reasonable price. I really like Rick's. This is a small, friendly, very fast, and effective mechanic shop. There was no upselling stuff I didn't want. They just did the work that needed to be done thoroughly, though they also checked my car over and adjusted the tire pressure, and made sure that overall my car was in good shape. They also have a very friendly shop dog, which is always a plus. Highly recommended, I give Rick's an A+ as an auto repair shop for: FAST. QUALITY. KNOWLEDGEABLE. REASONABLE PRICE.
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June 2022 by Peter “V0rteks” Parker
I've only had two experiences doing business with them at the time of this post, but every time they have been honest, forthright, and reasonable in pricing. If you're in the area and need something done quick and right, they're the only ones I would recommend.
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May 2022 by Eric Kuykendall
We were recommended to go here after our rental car had issues while checking out of our hotel, and that recommendation proved to be spot on. Keith took in our car immediately after we arrived and worked his magic, and 15 minutes later we had our car back working good as new. He is as honest and helpful as can be and really saved our day. Thanks Keith and Ricks Auto!
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January 2022 by James M
Quality service! Had vehicle trouble on a road trip and Rick's got me back on the road that day.
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January 2022 by Chris Dec
I honestly cannot imagine taking my car anywhere else after being handled by the kid gloves of Rick's automotive. Keith is THE man of honesty and integrity. He did a complete brake job on my 20 year old car, perfectly, reasonably priced. They know what they are doing at that golden shop.Services: Brakes
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September 2021 by Marilyn P.
Hello people on here looking for a auto shop. I HIGHLY recommend this shop!! If I could put more than 5 stars I would. I have went to this auto shop 2 times they are so amazing here. First of all if you have a Camaro this should be your shop no questions asked! I have a Camaro and the waiting room or paying area has a bunch of Camaro memorabilia which is amazing! Second of all it's always nice to be greeting by there cute little dog! I don't say this about any other shop but I definitely really trust the people here with my soul mate of a car!! Camaro gang
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September 2021 by Kim Johnson
I while transporting a dog to daycare I found myself with a blown radiator hose in Forestville. Dont know if I was dealing with Rick but the mechanic was super friendly. He got my trucks problem diagnosed, parts ordered and job completed as quickly as possible. I love that he didnt over charge me and went the extra mile. Next time I need work done on my truck I know where I'll be going.
