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July 2023 by Bella R.
I have been trying to reach someone here for two days using their direct line. I finally got through today only for them to pick up then directly hang up. I called back 30 mins later and a small child about 4 yrs old answered and I asked to speak to an adult, after a couple seconds he was talking yo someone else and told them " i don't know how to" then they told him how to hang up which he did. I am disabled and don't drive and have simply been trying to reach someone about a package it's beyond frustrating and unprofessional and now I guess i have to file a formal complaint about an employer who brings their kid to work and is too lazy to answer the phone... awesome service I'm paying for.
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January 2023 by OUMAR DIENG
Got every single one of my mail labeled as undeliverable and returned to sender. When I showed up there they gave me some bogus reason that does not make any sense. Worse is I was expecting a new phone and service, I tried to let them know early enough, they said they would keep an eye on it but still nothing.wishigng a zero rating was possible. Will be using alternatives like UPS or FedEx .
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January 2022 by Dog Grrl Jenny
Horrible customer service. I would never trust them with my mail again.
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August 2021 by Kelsey K.
Here's your memo to go to whatever other USPS location there is around you. This is unfortunately the post office I live right next to. There is an AWFUL lack of respect at the front desk. I dread it every time I have to go. The woman who works at the front most days is one of the rudest people I have ever met. Today I simply asked how to ship something and she decided not to reply to my questions. Every time I go in it's the worst experience and I say I'll never go back. Today was it, I'll drive all the way to the next place to avoid this one. Sad. People have totally lost it.
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June 2021 by Patrick M.
Very nice quaint small town post office. Hard working folks! Very helpful in person or on the phone. Thanks Bettina
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June 2021 by H H.
Thanks to clerk 16 from Forestville Post Office for professional, kind and efficient help on Friday June 4. I mailed a package to Healdsburg and the other was international. The process was a breeze. The office is clean, welcoming, well lit and parking is easy. Thanks so much.
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April 2021 by Ivanna Mann
they keep losing my mail.
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November 2020 by Kat K.
Box showed up completely shattered glass and 24 Oz. Jam exploded in soaked box delivered in a bag because it was so trashed. Complete Joke. Paid 47$ to ship it to Oahu. Total disaster. There were 5 jams of various sizes. I declared to post office clerk that it was full of butters/jams in mason jars. Box must have been dropped multiple times for it to show up sopping wet. Unprofessional is putting it lightly.
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October 2019 by Fuzed Kicks
Very rude workers
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April 2019 by Janet Perry
Had gotten upset when a package wasn't delivered as promised... and then today... there he was... the postman, delivering my package on a Sunday because the flooding has them running behind. (Feeling a bit sheepish right about now.) Thank you. I'm really glad he explained what was up, so that I had a better understanding... The truck was so packed full of packages the sliding door was getting stuck and he was having to hold boxes back from spilling out. Good on you, guys. Thank you for the hard work.
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March 2019 by Janet P.
I had posted a scathing review of the Forestville Post Office yesterday because a package that was supposed to be in the truck was not delivered... Then today, there he was, the postal carrier was delivering my package on a Sunday. He let me know that the reason they were running behind was because of the flooding... (feeling a bit sheepish right about now...) The truck was so packed full of boxes that he had to hold them back from falling out when opening the door... Good on you guys... thanks for your hard work.
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March 2019 by Cynthia Del Castillo
The office service is great. Deliver service is poor. I was missing mail for a week last year so assumed it was stolen and got a PO box. Then I saw my weeks worth of mail and a package in my neighbors box. I switched back to home address recently and as always, get notifications from Amazon that things weren't able to be delivered to front door. I was there, the driveway is muddy but everyone else makes it. Also the mailbox is across the street. Also just found a neighbors mail in my mailbox.
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October 2018 by Eva S.
I love the Forestville post office! Everyone is so friendly, from the clerks to the carriers! I have never had a problem with our mail. Thank you Jeff for always making me laugh! Thank you Cam for always being wonderful! Thank you Kristen for being a total delight! We are so lucky to have this little post office.
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May 2018 by GnB
Mail service in and around Forestville is great. The workers are friendly in the streets and in the Post Office. Thanks USPS.
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November 2017 by Marc Sherfy
One of the drivers just hit my brand new mustang in our driveway and he would of just drove off and never said anything had my dad not been outside. Had he just backed straight out he wouldn't of even been close to hitting it.
