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July 2022 by Tim P.
The few negative reviews here don't understand the vet situation here in Fort Bragg. Due to the retirement/relocation etc. of a few local vets no vets that I know of are taking new patients. If you want to help, encourage a vet to move to this beautiful dog-friendly place. Dr. Chaves is a great vet who goes above and beyond. He deserves to be honored and praised, not trashed.
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June 2022 by Patty C.
When you call you get an answering machine telling you they are not taking new clients and come across rude.
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November 2021 by Eric P.
The other negative reviews definitely make sense. Camping up in Ft Bragg and our pup wouldn't stop scratching in her ear. Was hoping to have them take a quick look just to see if it was something serious, like a tick, or perhaps all was well, allergy, and we could just have her checked out once home. Arrived 30 minutes before they opened and was told by a team member, as she was setting up, that because I was not a current client that there was nothing they could do. I asked whether the vet could take a peek in her ear really quick, I'd pay whatever for the 5 minute peek. AgaIn was told there was nothing they could do. Coming from a family of Vets, I assure you they'd all have taken a few quick minutes to take a peek. Sad that peeking outside the box was such a stretch for them.
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September 2021 by Anne T.
I wish I had a doctor for myself who would be as knowledgeable, thoughtful, caring, and generous with their time as Dr. Chaves. He has been our vet since he first started in Fort Bragg, and has cared for four of our dogs in those years. He has diagnosed issues that might well have been missed by other vets, and has seen us --with compassion and understanding-- through the passing of two of our beloved pets. We consider our dogs to be very fortunate to be his patients!
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February 2021 by Kasie Miller
Love him!
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December 2019 by Veronica P.
Dr. Chaves, the staff and the atmosphere was so amazing. This was the first visit to this veterinary clinic and it won't be our last. Dr. Chaves was the only vet here in town to get down on the ground to do a physical on my big girl Keisha. That speaks a lot about his passion for doing this work. My girl Keisha has a torn ligament cruciate it has been been to live with it. So him understand why I couldn't do the surgery tomorrow or yesterday was key. The organization I am working with to help her with her surgery has given me hope by going to see Dr. Chaves. He gave me great advice.. like stop feeding my dog extra snacks and what to look for while we wait for the funds. Thank you to all the staff that was there on our visit. The women that were there were so helpful and I wish I had remembered the young lady I was talking to because she has such a warm heart and I felt it when I walked in with my big girl. We will be back. And praying that next time it will be to see how she is doing after surgery. Thank you all!!!!
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July 2019 by Walt W.
Still the best, most professional Vet ... EVER! (I only wish he'd treat humans). I'm overdue a review update. Since the first review, our dog has returned for boarding and dental work. Boarding: The kennel area is spotlessly clean and the attendant takes the dogs out to a run for some exercise daily. What is most assuring is that if there is ANY medical issue, the vet is literally next door. Plus Covington Creek provides proper nutrition and care. I don't presume to know what my dog thinks, but she was happy when dropped off and just as happy when we returned and I know by the staff's reactions that she was loved and well taken care of. Dental: The teeth problems were of our own making - our dog loved to chew on hard bones which wore down her teeth and resulted in some decay issues. Dr. Chaves advised us to provide carrots as crunchy treats, but the damage was done. We returned for two extraction treatments this past Spring and our dog is now on the road to better oral hygiene. Dr. Chaves showed us how to brush her teeth (especially the hard to reach back molars) with an enzymatic vanilla mint toothpaste. This is now a daily evening routine that our dog REALLY enjoys (and no more "dog breath" at night).
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June 2019 by Windy B.
Dr. Chavez has been amazing. I recently went through a very traumatic experience with my senior dog who suddenly passed away, i am completely unsatisfied with the unresponsiveness from our previous vet. I feel there is no compassion there and have no intent on ever entering their clinic again. I was skeptical to take my 4 month old puppy to Covington Creek however Dr. Chavez and the staff showed my that I made the right choice. It's obvious they care for our fur babies and I completely trust Dr. Chavez with my baby. He takes his time and he answers your questions and doesn't make you feel rushed.
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July 2018 by Carol L.
Couldn't ask for better care! Dr Chaves is an excellent diagnostician and takes the time to thuroughly examine your pet from nose to tail.
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December 2017 by Erin M.
I had drafted a complaint for the licensure board after Dr. Chaves refused to assess and treat our dog who was in crisis this summer. Our dogs supportive care lasted for weeks and the entire experience was very traumatic. I attempted to cut and paste the complaint here, but it exceeds the character limit for reviews. I decided a candid Yelp would be more effective. I have all the vet paperwork, cell phone records and a witness that provide evidence of what we went through on 8/5/17 with Summer (the receptionist) and Dr. Chaves. Despite our dogs declining condition and multiple requests to assess our dog and treat her for dehydration, we were forced to take our dog to Pet Care in Santa Rosa (during the heatwave) for emergency care (during normal business hours). Dr. Chaves was on site (peeking out in the lobby to see who was there) and refused to see our dog because they were 'busy' with other emergencies (the entire time we were there, the only patient was a post-op dog who was wagging his tail and walking through the lobby). No other vets were open and he was the doctor on-call according to the other vet we called. If you are on the north coast and you require emergency need care for your pet, drive to Santa Rosa and go to Pet Care at 2425 Mendocino Avenue! It took 2 hours and 6 minutes (it would normally take about 1 hour and 20 minutes) to get there from Covington Creek. It is unprofessional, unethical and inhumane to refuse to assess a dog in crisis: the emergency vet was appalled when we told her what transpired. Go elsewhere.
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September 2015 by Justin Mynatt
Very happy with Colin Chavez! We have seen many vets and he is by far the most knowledgeable, kind, and courteous we have encountered. His staff are also just wonderful people. I highly recommend making him your extended family doctor.
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August 2013 by frankie kangas
Dr. Chaves is the best vet we've ever had and we've had many over the past 35+ years. 1. He loves all animals -- both cats and dogs. 2. He is extremely knowledgeable. 3. He explains completely what is or may be going on and the options. 4. He treats all animals a if they were a part of his family. 5. He goes the extra mile -- researching or calling on specialists when needed and even gives us articles or links to more information so we can be well informed. 6. His office staff and vet-techs are wonderful too. He is simply the best!
