Community First Credit Union is a member-owned, not-for-profit financial institution serving several local counties. Multiple reviews highlight excellent customer service, with staff described as friendly, knowledgeable, efficient, professional, courteous, warm, and nice. Employees are noted for going above and beyond, helping with banking needs, loans, and business accounts with ease and quickness. They are fully informative, answer all questions, and resolve issues, making members feel special, well cared for, and confident in their banking choices. Customers report feeling treated like a human being, which is a valued trait. The overall experience is characterized as one of the best introductions to a credit union, with exceptional service that inspires loyalty.
Amber was very congenial and helpful in setting up our account and answering our questions.
July 2023
I met with Amber Heck, Financial Service Rep., with a variety of loan questions.Amber was friendly, knowledgeable, efficient, and fully informative. I left feeling special and well cared for, as well as having learned a lot. Best customer service!
July 2023
A huge thank you to Rainee Sanchez, Branch Utility, at Community First Credit Union in Fort Bragg. Rainee went above and beyond helping me with my banking needs. Rainee is very professional and resolved my issue with ease and quickness.
