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September 2023 by James H.
Door latches are very difficult to open and easily burgalarized. There is never anyone in the office. They never answer the phone and the message is ridiculously long. They don't return my phone call messages.This place really sucks!
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September 2023 by Chris Rhodes
We've been doing business with them for about 30 years off and on. Always friendly and never had any hassles with them. I'm sticking with who I trust.
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June 2023 by arnold franco (YarnoYuka)
Good hours and the people that work there are very nice.
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February 2023 by Marc R.
Hi - I telephoned FB Mini Storage to pay my monthly rent with my credit card. I've been paying it this way for years, but today a phone recording told me the number has been changed and that a new forwarding number is not available. I recently moved to the SF Bay Area, so it's not like I can drive by the office and pay my bill. So for the review I took off a star for not leaving a forwarding number, otherwise I'm a satisfied customer. And a note to management, please link the new number to the old one! Thank you - Marc R
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December 2022 by Lisa H.
Safe, friendly.affordable Thanks, LisaUseful info great place, safe and clean!!!!!
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May 2022 by Harriet Kilgore
kind people,easy access,great storage facility
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November 2021 by Cassie W.
I have had a unit here for nearly ten years. I have seen many people come and go and every one of them was extremely kind, patient, and welcoming until Lena left months ago and the new lady in the office took over. I was in on Wednesday 11/19/21 to make a partial payment owing less than $100 dollars. I asked if I could get into my storage she said, "sorry I can't do that." Ok fine. So I came in again Friday 11/24/21. First, the office blinds are ALWAYS closed and the door is ALWAYS locked during business hours. I knock on the door, no answer, until I open the mail slot and see the office lady standing there. She gave me a dirty look and looked away. I told her I'd like to pay my balance and have the overlock removed . (I get the whole social distancing due to covid but this is ridiculous.) Anyway, she told me to hang on, ten minutes later she took my payment thru the mail slot and asked if I wanted my change back or posted to next months rent? I told her I wanted my change. Another ten minutes later still no change so I drove to my unit. I saw the overlock and called the office. She said, we don't remove the lock until the payment is processed into the computer. I asked how long that takes and she said maintenance is coming now with your change and receipt next time wait for your change. I looked at my receipt when I got home and it has a new balance of almost 200 dollars with someone else's unit number on it. There won't be a next time, I am moving out of this unit this week due to the unprofessional and unwelcoming way I was treated upon arrival to make a payment. Now I have to go over my account history for any more errors that might of posted to another persons unit I think the lady in the office needs a spa day!
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April 2021 by Olivia S.
This storage is awesome! Totally recommend it! Nicole goes above and beyond with kindness to accommodate you! She's friendly, helpful,and an awesome asset to Fort Bragg Mini storage!!!
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December 2020 by Amberly Rose
Lost my unit with everything I owned , I spent 3 days trying to contact them with a credit card to pay my bill on the 4th day it was sold. I phoned every 5-10 minutes from 7am till 830am (they open at 8) at 830 they finally answered informed me that my unit had been sold.??? the only reason I'm giving them two stars was because they did allow the person that bought the unit to return my photos and photo albums to me
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January 2018 by DRLERI
Super nice front office, clean and we'll maintained, gated security.
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September 2017 by Melissa Aspey
Thanks for saving all my stuff when I moved out of my old place. I'm glad they had a unit for me.
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October 2016 by Amberly TBABY
So far its been great, I've been behind on my rent and management always calls and reminds me before it's to late .thank you
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May 2015 by Erik Lingard
Always nice!
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April 2015 by Cindy BoBendy
You pay your rent.. You get a clean secure facility to to store your junk! Just don't fall behind on your rent. I love the manager. She is straight forward. Nice lady!!