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August 2023 by Ciera T.
Great service! Rylan one of the owners, looked at my car last minute since I was from out of town and having a rough time with my car. Very friendly, great customer service, highly recommend!
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July 2023 by Emma C.
We had the most wonderful experience with The Shop--if you're looking for honest and compassionate professionals to work on your car, this is the place to go! A friend and I were road-tripping down from OR when her car overheated and stranded us 40 miles from our hotel in Mendocino. After letting it cool (and praying some desperate prayers), we managed to make it to our hotel and the next morning I started calling places. The Shop was the only one with openings so we quickly took the little Civic over and let them look at it. After just a few hours of us enjoying breakfast at a cafe down the street, they called to say they had run a full diagnostic and hadn't found a definite cause of the overheat but did walk us through what the potential problem *could* be if we found ourselves overheating again. (They told us it wouldn't be worth digging into that possible solution unless the overheating continues to be a consistent problem.) They did not charge us a dime for the time they took to check out the car or for the extra coolant they added. Each person we talked to was friendly, positive, and very professional. We were so grateful to have found a trustworthy mechanic who didn't attempt to up-sell or over-charge us. Lovely people, excellent work. 10/10 recommend to all, but especially to weary travelers in need. ;)
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July 2023 by Randolph C.
I was a visitor to Fort Bragg went my car started making a strange noise. My wife was here for a job and I came to visit her. This is her car and we needed it the next day for my flight out of Santa Rosa airport. I brought my car to Rylan at The Shop and he checked it out on the spot, even though he had cars to fix into next week. They diagnosed my problem and told me that my alternator was out and there was no way that I would make it to the airport let alone back. I was fearful for my wife coming back alone. They took it in the next day and I had it back the same day and now I can go to the airport without worry! Her car sounds great! They did an awesome job! Where can you get service like that? Thank you Rylan!
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July 2023 by Curtis Postle
Pulled in without an appointment, greeted and helped just like we were a regular customer! Can't expect any better that that when traveling and in need of help! Five stars!
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May 2023 by Lance Sprague
High-end car repair at an affordable price.
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March 2023 by Aaron G.
One of the best auto repair places ever. Not only are they knowledgeable,but the kindness and courtesy that is extended towards us has been always amazingly professional. I would recommend them to anyone desiring a honest and excellent service repair experience. They have worked on our Audi, Ford and Toyota and our daughters GMC.
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February 2023 by John G.
My right brake light was out on my Honda CRV and after figuring out to get to the light itself the panel screw was stripped and so I was stuck. Because we were traveling I didn't have a drill to force out the screw. The guys at The Shop were amazing and had the brake light replaced in 10 minutes at no charge! It's hard to find customer service like this anymore and I absolutely highly recommend you go to The Shop for your vehicle repairs!
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August 2022 by Karen
Good place to go for car trouble. Might have to wait for few days but worth it.
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April 2022 by Mike M.
Butter my butt and call me a biscuit! When my Toyota burned up an alternator during my stay in Fort Bragg, I had it towed to 'The Shop' and left overnight. I was mad as ever and left with no options. I made the call, left the voice message after hours, and hoped for the best. I received a call bright and early that next morning during a stupor. BOOM, the Toyota was ready to be inspected and corrected. Bossman had a new alternator shipped in from a neighboring city and installed the very next day. They were able to complete the job quickly and for an affordable price. If you want something done correctly, fast as all heck, and with your outcome in mind... make the right choice and just visit 'The Shop.' Well done boys!
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October 2021 by D K
Rylan was great! Personable, professional, helpful and even had a fantastic suggestion as to where to grab some food in town.He was able to assist immediately(was NOT a big thing), but normally they have a lot of business.
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July 2021 by Deidre Debski
Rylan was great! Personable, professional, helpful and even had a fantastic suggestion as to where to grab some food in town.He was able to assist immediately(was NOT a big thing), but normally they have a lot of business.
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March 2021 by Jodi Jackson
Amazing I would Recommend this nail salon to everyone they do amazing designs they are very friendly and your nails last at least a month love love love this place
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February 2021 by Leslee Huber
The Shop has excellent service and always get me in as soon as possible.
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August 2020 by David W
Great job on a big repair for my car. Seemed honest and straight with me. Great communication throughout with updates. Would not hesitate to return again.
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July 2020 by David W.
Had called around getting quotes on a big repair for my car, and liked speaking with The Shop the best, who also came recommended. They seemed honest and straight with me. Very good communication throughout the repair with updates. Handled the big repair professionally and everything is working great. Price was very good aswell, compared to other quotes in the area. Would not hesitate to return for any issue in the future.