UScellular in Fortuna has received outstanding reviews for its exceptional customer service. Customers have praised employees for their knowledge and willingness to help, even when off the clock. One customer was thrilled to upgrade to the latest iPhone with no out-of-pocket cost, thanks to a special promotion explained by a staff member. Long-time customers appreciate the seamless experience of trading in old phones and acquiring new ones at minimal costs. Employees like Amelia and Nicole have been noted for going above and beyond to assist customers, making them feel welcomed and valued. Overall, UScellular offers a friendly atmosphere and dedicated service, earning customer loyalty for years.
The service was awesome, the employee was off the clock and still helped me. I was able to trade in a phone and get 2 new ones for next to nothing, great service. Been going through US cellular for 13 years now and will not change carriers.
June 2023
Kevin at fortuna office was very helpful and friendly. Got what I needed done.
June 2023
I sure love going to this us cellular store, they are the best we are repeat customers to this store.
