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April 2023 by classified4me
Indoor cameras are garbage and low quality, their cables are so sensitive they stop working after a short time.
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March 2022 by jean “ginnyinabottle” ettinger
they think I can change my pass word if I forgot my old one lol then they ask you to remember you old pass word in order to make a new one,,,I FoRGOT IT FOLKS
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November 2021 by Rafael Galvan
Fast and friendly customer service. Had an issue with my router and they resolved it timely through email.
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March 2021 by Thomas B
This business wants to tell you a product that might work as the goal. They get your money and you get a a paper weight and all the snake oil/blinker fluid you are willing to pay for.
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October 2020 by Marcus Evans
Poor customer service, marginal products, stay clear of D-Link.
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October 2020 by Sandeep A
HORRIBLE TECHNICAL SUPPORT, Horrible service. Purchased DAP1860 which has WPA2-TKIP which is insecure. Product was released AFTER WPA2-TKIP was deprecated. Technical Support is not helping at all and is giving wrong answers. Case ID: ******** / Case ID: ********
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August 2020 by Ray G
Am in the process of removing and replacing several models of D-Link cameras with another brand which are considerably less expensive and I have found to be both easier to install, easier to maintain, and far more reliable. Initial setup of 8 cameras and a NVR (NR-202L) took about a week of calls to customer service. Each model of camera has one quirk or another that kept if from functioning as it was advertised. Some customer service agents knew one of the workarounds, and some were no help at all. Finally when all the products were installed, randomly 2 or 3 of the wifi cameras would not connect with D-Link services on PC, Android, and iPhone while the NVR would never connect with more than 3 of the cameras at any one time and more often just one or two. Later the NVR could no longer be opened by any browser (IE, Edge, Firefox, Chrome, or Opera) on any PC and settings on the NVR could not be changed from iPhone or Android. Questions about when the NVR would be usable on a PC were never even acknowledged. Finally gave up.
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July 2020 by Dan
D-Link "customer" support is horrible, difficult to reach support techs and since it is always outside the US most of the techs are very hard to understand, complicated by Covid 19 and most are working from home, phone quality is very poor, back ground noises such as traffic, pots and pans, chickens, children and thick accents make it very hard to communicate. I have had many problems with two DIR-2640-us wifi routers losing connection with Apple products and an Epson printer. Must reinstall wifi router daily to enable printing. When I do connect with "customer" tech support I will ask to be transferred to US tech support, the say that they cannot do this! Now, when I call "Business" tech support then I get to talk to a US tech very quickly and am informed that "sorry you will have to talk to customer tech support". IE overseas! That the "Business" tech support cannot help the lowly "Customer's". There is now way around this, cannot contact any one at US D-link offices that can help. D-Link could care less about the millions of lowlife customer's but bend over backwards to help business's! Not at all happy with D-Link customer service.
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February 2020 by carl wimmer
Great products and great sales and tech support as well.
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July 2019 by Harry C
Before look at there review structure every negative there are short positive review in E bay and Amazon What do you think (I DON'T TRUST THEM NO MORE) I was buying. This is not the D-LINK BUILDING they have a suite of one big room. They act on the PHONE they have to send you to customer support while they are sitting next to each other. Ill GET TO THE POINT LAST YEAR I HAD 1.000.000 DOLLARS IN DAMAGE IN MY SERVER ROOM STOLE 650.000 email addresses, 13.000 high quality leads and about 26.000 in design software HIGH VOLUME FACEBOOK PAGES BUSINESS 1 GOOGLE EMAIL Addresses 2 OF MY WIVES CANT GET NOTHING BACK and a home based business ALL MY WEBPAGES 22 IN ALL. AND HERE WITH NO ONE HELPING ME EXCEPT. I'm trying to find out who did this to me and I SPENT ABOUT 12.000 for the D link routers. 5 Months ago I called them to see if 2 routers were on my account DSR 250 VPN. ITs LIKE THEY NEW THE PASSWORDS. I gave them all my info and they said that the routers were removed they were not THEY LIED TO ME TODAY I GOT ON THE PHONE WITH SUPPORT WITCH THEY RAN ME AROUND IN CIRCLES WITH THE PHONE NUMBERS. I WAS ON THE PHONE WITH CUSTOMER SUPPORT AND THEY FINALLY DELETED THE ROUTERS ON MY ACCOUNT THE NEW ROUTER SHOWED UP AND SOMEONE ACTIVATED THE LICENSE TO THE ROUTER I OWNED IN LONDON. THEY NEVER DELETED THEM 5 MONTHS AGO. WHEN THE ROUTERS WERE DELETED I GOT THERE IP ADDRESS. Customer service would not help me with who bought the license they had to investigate they needed recites i told them i have the recites rite here in front of me please tell me what day it was purchased and ill give you the transaction of it she refused they need a copy I don't give my real address to know one online. And especially not someone that lied to me in the first place. THEY COST ME A LOT OF MONEY BECAUSE 5 MONTHS AGO THEY DID NOT DELETE ROUTERS. THEY MADE IT LIKE the money i spend with them is no big deal 24.000 the year before. I WILL NEVER BUY ANOTHER ROUTER FROM THESE LIYING CHEATS AGAIN. AND ALSO ACTED LIKE IT WAS NOT A BIG DEAL I WAS GOING TO GIVE THERE NAME TO THE FEDERAL TRADE COMMOTION AND THE ATTORNEY GENERALS OFFICE THAT IS WHO IS WORKING ON MY CASE. TONIGHT AFTER DINNER I'M PUTTING IN A COMPLAINT TO IC3.GOV. I FEEL THEY THE WERE RUDE NOT IN A PERSONALITY WISE BUT IN GENERAL. THEY LOST A GOOD CUSTOMER NOW I GO TO TP LINK THERE COMPETITOR RIGHT AROUND THE BLOCK. I DID CATCH THEM IN A LIE AND WHO LIES ARE CHEATS.
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October 2018 by Julie Stango
Interviewed there. It's a beautiful building
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August 2018 by jorge Devon
This is one of the worst companies I've ever dealt with. Their support people are very nice until you want to return something and then the company can get real ugly. I bought a D-Link modem about 10 months ago. I've had to call their technical people 3 times, nothing worked. I finally got an RMA. Now I get a nasty email stating I had 15 days to cross ship my replacement modem leaving me without the internet. They also sent me an intimidatind email list of items I had to return along with what they were going to charge me if I didn't. The modem, $65, I paid $36. The install CD or $12. The power adapter $15. The cheap little telephone jack cord or $10. And last but not least, if you can believe this the piece of paper called the "Quick Install Guide" or $5. Thats a total of $103 for their D-520B modem which I paid $36 and change from Amazon. There's more but I'm tired of writing.
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December 2017 by Ben Ellis
Great place to work! Very supportive staff and lots of room for growth.
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October 2017 by Michael Hinds
D-Link buys brand new items from Amazon from 3rd party sellers and then leaves negative feedback. It is their attempt to control the market. SHADY!
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August 2017 by Jose Jr. Villalpando
This is a good place to work..
