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January 2024 by M User
James you are amazing. Full stop.
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January 2024 by Willls34
I have been here several times and Kevin is always a treat. The store is also very fast and the prices are great. If you are in the hunting beach area, I defiently recommend popping by.
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December 2023 by Tran Dorthy
Saw the "I tested weird store policies" video on youtube, and wanted to come here to get my macbook screen fixed. Did not disappoint! Dude fixed my laptop fast and easy and was very nice and knowledgable! Will be recommending to friends!
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December 2023 by Debbie Martin
I have been coming to Experimax for several years to purchase phones, repairs for phones and updates for computers. His prices are fair and the work is outstanding. Make sure to talk directly to Kevin because he is definitely an expert.
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December 2023 by Ralph B.
Great service and cheaper than most! Only took less than hour to replace my charging port! 5stars
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November 2023 by Kevin V.
Stayed true to his price was easy and fast service would recommend to anyone very nice guy who help me out
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November 2023 by Stanley R.
I bring my tech here when it doesn't work and they fix it like magic, sometimes in just a few hours. It is always a fair price and they do a great job. I can't give any business a better rating. I have been coming here for all my tech needs for many years. Mac or PC, and any brand of mobile phone, they can help you out. The service is better than you expect and the price is always fair.
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September 2023 by Andres M.
Very helpful and fixed my laptop super fast. They are honest and don't try to up sell you on unnecessary stuff
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July 2023 by John N.
Submitted a request and they were quick to respond back with a quote for fixing my iPhone XS's completely cracked front, back, and a weak battery. I came in after work on Monday and he was done by the next day. Kevin was considerate enough to fix the fast work related items, the front screen, so that I can have the phone to use for the night and get the rest completed the next day. This all could've been the same day but other items were in line for fixing. He is very considerate which makes his customer service superb. If you're looking for quality help then Kevin is your guy! Thanks again Kevin!
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July 2023 by Jenny Che
Came at 615pm and they were already closed. I even stood outside and waited for 15 minutes but nope
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July 2023 by Joseph Burkhart
They were fast friendly service and very helpful
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June 2023 by Completely Gone
I am happy that I chose this business for my computer repair. Very knowledgeable staff. They fixed my computer quickly and for a fair price. I recommend this business and I would go back if I need to.
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June 2023 by Lauren O.
I recently brought in my Macbook pro which was having issues with booting up. I spoke with Kevin over the phone and he seemed very knowledgable about the issue since he himself admitted to having similar issues in the past on his Macbook pro. He was very sure that it was an issue with the wire and not the hard drive, so he gave me a quote and had me bring it in for replacement. After inspecting the laptop he called me back and told me he was wrong and it was an issue with the hard drive. I was a little skeptical at this point and asked if I could get a second opinion he explained that he was the manager and that there were no other workers who could give a better analysis. I trusted him and agreed to the installation of a new HD and dupe of the old. The reason I am writing this review is because I wanted to comment on the process improvement needs. When I picked up my laptop Kevin was not there and I spoke with James instead. I was not asked what I wanted to do with my original HD and therfore they assumed I wanted to recycle it. I told James I wanted my HD back he stated that there was no additional HD that he was aware of with my lap top and asked me to call Kevin on monday, I agreed and took my laptop. I ended up calling back on tuesday to speak with Kevin whom had no idea where my old hard drive was and assumed it was recycled. I was very patient with Kevin and asked if he could look for it and call me back, which he did and told me the old HD must have been recycled. I honestly was very happy when my laptop turned on and was working my first impression of Kevin was great because I thought he was knowledgeable and provided great customer service. However my perception changed after finding out that they supposedly recycled my old HD without my permission and did not think to ask me about it. To be honest it makes me wonder if they lied about the HD being replaced because I was not present when the work was done nor did I receive the original HD so I spent $276 for a HD duplication and replacement of which I have no actual evidence to show it took place. For all I know the old HD may still be in my laptop and it could have been a 5 minute fix. To the owner of this shop I would like to say I am disappointed with your process and procedures how could you not have some kind of process in place when it comes to hardware disposal. The customer should always be asked what they want to do with their property before the employee chooses to take it on their own to recycle the hardware. It also raises security concerns because if it was that easy to duplicate my old HD on to a new HD how can I trust that the store will recycle my old HD and not try to steal my data. Please get back to me on this situation as I am very unhappy with the outcome.
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May 2023 by Tom Ham
Brought my slow iMac in and within a few hours later it was running as fast as new! Price was very reasonable and customer service was outstanding. I would trust them with any repairs in the future.
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April 2023 by Mervyn Jacobson
I don't understand how they get such great reviews, I called to ask them if they can do a repair on an Apple Watch and the guy who answered wasn't sure , and they kept me on hold for a very long time. I gave up and hung up the phone after waiting for over 10 minutes and I am going to try elsewhere