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February 2024 by Lyman Grover
I paid $65 for a haphazardly done interior and exterior 'dressing' that was supposed to include a hand applied wax to all exterior surfaces. After going through the automated car wash, I watched four or five mature men spend just 30 minutes working in a disorderly way on my car in the detailing area. As some of the men came and went to my car, they duplicated each others efforts and missed putting wax and/or buffing it on some parts of the exterior. The two men doing the interior did it very well but some parts of the exterior never did get any wax on them. When I pointed them out at the end, I was told that it was waxed all over. I didn't argue, I even left a tip, but I won't go back.
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November 2023 by Chris brown
Favorite car wash in all of HB and FV!!!They clean your wheels by hand as you enter the wash. Plenty of vacuum spots. Never waiting for one to open up.Can also get a detail if you want.This place RULES!
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November 2023 by Giovanni S.
Wish I could rate a "0". My brother-in-law took his new 2023 Nissan Frontier Pro X in on November 1st. He told me they not only increased their prices, but they didn't even wipe down the inside. I couldn't believe my eyes when I looked. Well, I'm surely not taking my truck to this place. "More money and less value"....Hmm. No Thanks!!
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July 2023 by Jim W.
New automated system scratched my paint. Didn't remove some bird droppings. Only dried parts of the car. Won't be going back.
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July 2023 by D H.
Tried new automated car wash, both $9 basic and $18 Diamond (top). Definitely like both. Both get courteous service too. $18 included tire wash n treatment. Tire treatment was far better than other automated washes nearby and rims n tires shine. Noteworthy: $18 Diamond didn't leave any soap/wax residue.
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June 2023 by gustavo ramos
If you want to wait long time go here. Not because it's busy. That can be the case but being understaffed. The machine didn't work at the time and the workers were on the 'other side'.So the cars were sitting waiting for someone to wash them. I asked what appeared to be the owner. Because i asked the cashier(owner) whats wrong w equipment and where is the staff. said when he bought the business, they never fixed the equipment. Huh. Fixed it and you'll 10x this operation. I'm not coming back. Don't want to stare at my car for 20 mins before it gets washed.
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May 2023 by Kim Shaner - K-SKIN REJUVADERM
I always wash my car here for years. Love this place, people so nice and working hard. Highly recommend, have plenty of room for you to sit and wait while your car have been wash, beautiful flowers aroundServices: Auto detailing
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April 2023 by Chris Wilson
Great place to get your car looking fly. They really put work into your car as if it was theirs. Staff is always friendly and the prices aren’t bad. I won’t go anywhere else to get my vehicle cleaned up. I recommend giving this place a shot.Services: Auto interior vacuuming
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April 2023 by Cynthia H.
Paid for the premium wash. They vacuumed and cleaned only 1/2 the car - the driver's side. I didn't notice until I got home and asked my daughter to drive back. They vacuumed the car but didn't wipe down the inside of the doors which had dried dirt. Not impressed.
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March 2023 by Rizzi Home
Beware of Tesla Scam!They have the guts to charge extra for Tesla vehicles and didn’t even think it through.We asked them for the reason , first they said they have to hand wash (meanwhile all the cars are being hand washed bc the machine is broken) then they said they have to use different cleaning products - lol (liars & idiots!)it’s an electric car and not make out of electricity. We laughed so hard. They ended up, gave us back the extra charge. Never coming back here again.Service: Auto interior vacuuming
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March 2023 by Cade Smith
Worst car wash I’ve ever gotten!!Came to this place because it had fairly good reviews. But they went to town on my car with a dirty brush more like a freaking push broom! They left SCRATCHES EVERYWHERE on my car! Do yourself a favor and don’t pay these guys to ruin you car.
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January 2023 by Jeanine Barrus
Very nice employees and reasonable prices, but the disappointment came on my last visit a few weeks ago when the owner or management revealed that there will be no more hand wash and a new automated system is already in place just waiting for final inspection or approval to get going. Not sure how this new system will compare to the hand wash. Also, since the old system was already gone, they used a big push broom to wash my car and I noticed scratches on my paint after that . Probably better to wait for the new system to be implemented. This is a bummer because I could have gotten my car washed at closer places, but chose this place because it was a hand wash. Now I guess it will be just the same as the rest of the car washes out there. Goodbye to another good thing of the past!On another note, the owner has improved the aesthetic atmosphere quite a bit over the last 7 or 8 years, putting in plants and chairs and tables to make the wait more comfortable and tolerable, which I find very commendable.
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January 2023 by Locale Orange County
The employees were awesome but the place is under major construction
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January 2023 by Joann V.
I hate to tarnish a small business. I usually go to the car wash near my house. However, this is the second time I've been to this car wash and the first time they did a decent job. Unfortunately, today there was a huge mishap and I will not be back.. I have a major major car air freshener and perfume allergy.... I told them 3x minimum absolutely no air freshener and the guy doused my car with it. I saw the ticket where they wrote on there "no air freshener." They suggested I leave the windows open... not at all possible as it has to be parked in a parking lot. With all these smash and grabs, thefts and more I will not leave anything open! I had high hopes for them as they're conventionally walkable from my work... not trying to be a Karen, if they refunded me the measly $30 and talked to the staff and built relationship with me, I would have come back every 2-3 weeks. I work as a hairstylist and if I mess up... I make things right. They're not getting my business ever again. I will not recommend them to my colleagues and clients.
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September 2022 by Raffi adessian
The owner of the Fountain Valley Auto Wash is a very nice person and his employees are very friendly I've been going there for 10 years and I will keep going there keep up the great work ? ??
