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October 2023 by Billy Palmer
We got 3 oranda goldfish delivered yesterday. All were packaged very well and very healthy upon arrival. We appreciated how well their system is layed out with email and tracking notifications . It was also very easy to choose our specific fish and appreciated we were able to choose specific fish online . Out of the 3 fish only one showed any signs of slight distress and that only lasted for about 2 hours and it has been smooth sailing since . Much healthier fish then what we have to travel 4 hours from where we are located (Kansas Nebraska border ) to get. Also their fish food (hikari purple ) was best price we could find to order online while we were at it and plan to buy more in the future . Thank you so much king koi & goldfish hats off for excellent customer service .
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October 2023 by Valencia College
I bought fishes (Thai orandas) twice from these guys at King Koi. Both times were very great experiences. In both cases, my fish arrived very frisky, healthy and clean. First batch came with FedEx ground, and I flew in the second batch. The staff were also super helpful and always answered all my calls/questions. Would I recommend them? YES. If I ever have to buy again, I wouldn’t think twice!Great quality at great prices.You really can’t go wrong!-Darryl S.
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October 2023 by Nicole Carter
Ordered online. BEAUTIFUL healthy fish and packaged thoughtfully. Love that you can pick your own. Adjusting nicely to their new home. Top notch worth every penny. 10/10 would fish again.
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August 2023 by SnakesRock32
I got my male betta in today and he looks so good. He was in the mail for 2 days and is hardly stressed, was well packaged, and is now enjoying his new home! For my first time buying a fish online it was a pleasant experience, I have ordered reptiles online before and was nervous about a fish but he is totally fine.
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July 2023 by Kayleigh Forgacs
Really can't express how happy I was with the customer service and my goldfish from this business. After years of waiting I was finally ready to get my dream goldfish and it was extremely important to me I got the perfect ones. After a few hiccups with my order, I received excellent help over email and phone where the staff were informative and accommodating, and I was able to get my beautiful fish. I've had them for a month and they are still very happy and healthy. Thank you King Koi & Goldfish!!!
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July 2023 by Suju ELF
I ordered ranchus online and was pretty nervous as it is my first time buying fish online but they came in healthy and are currently enjoying their little ol' lives
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July 2023 by John N.
What a great place and fish haven, they have awesome bettas (1,000+) and beautiful goldfish. Super friendly staff, very knowledgeable and helpful. Found my new favorite fish store! :)
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June 2023 by carol Burton
I ordered oranda goldfish about four months ago. I ordered three fish which cost me $134 but only one was the correct fish and doesn't look anything like what is pictured, the other two are a substitute of some sort. Makes me wonder if inferior fish get sent out online since the customer isn't there to pick them out. Two of the fish have swim bladder issues. I need to keep them in a separate small tank. I find that in a smaller tank they don't float upside down (so sad to watch). I was hoping this issue would go away, but it hasn't. All the fish are still alive as we work at fulfilling their needs. I am disappointed.
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May 2023 by Justin K.
The staff here is great! Super accommodating and extremely friendly. Placed online order and their communication was on point. Highly recommend
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May 2023 by Sid Girada
This was absolutely amazing!!! I scheduled a virtual meet, which I highly recommend, and I picked out some beautiful fish. I got free 2 day shipping, and they came in on time and healthy with no defects. They were not lethargic, had no swim bladder issues, and were very active. The staff there answered my questions with detail, and explained them very well. If you are going to buy from King Koi I would highly recommend doing a virtual meet.
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May 2023 by Tan N Lam
I recently visited the King Koi & Goldfish store and was truly impressed by their extensive selection of high-quality goldfish. The store offers a wide variety of beautiful and healthy goldfish, each exhibiting vibrant colors and unique patterns. The staff at King Koi & Goldfish are knowledgeable and passionate about their fish, providing valuable guidance on care and maintenance. The store's commitment to quality is evident in the excellent condition of the fish and their spacious and well-maintained tanks. Whether you're a goldfish enthusiast or looking to start a new aquatic venture, King Koi & Goldfish is definitely a must-visit destination.
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April 2023 by David Poon
I only write reviews if they are really good or really bad. This one is to give Eddie and the crew two thumbs up. I originally ordered two fish, but when I called they said they wouldn’t let the fish go because they were showing signs of stress. They refunded my money immediate and the same night I made another order and they immediately sent the new fish to arrive in 24 hours. They have great customer service and stand behind their fish.
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April 2023 by Sylvia Scenna
Ordered 2 goldfish and they came in healthy and look exactly as pictured! They even reached out and emailed me about one of them having natural color progession and showed me photos (still gorgeous). I was nervous with this being my first time ordering fish online. They came in on time, water looked very clean and felt like it stayed a nice cool temp, and each fish were in their own seperate bag triple bagged. It's been about 5 days and they've been swimming around normally since the first day. They're very friendly too. I followed the directions they send with the fish.
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April 2023 by Emilee A.
Thank you! The 3 goldfish I have purchased from you over time are my three favorite I own! They are doing so well!
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April 2023 by Nicole Taylor
Do not waste your money. The fish they sent me were sick with swim bladder and covered with some type of bacterial or fungal infection and they arrived on Friday and both died on Sunday morning and infected my other goldfish that I had I treated him as soon as he started acting like they did and thank God I caught it in time. Because they were closed on Monday when I finally got to speak with someone they pretty much tried to imply that I did something wrong and would not give me a refund. Never again will I use this company. 100.00 wasted. What’s the purpose of selling exotic fish if they come to the consumer sick.
