“This is the only NFCU in the area so the bank itself can get a little crowded and depending on the time and day you go, you can have trouble finding parking as this NFCU is located in the back of a shopping center. I've only ever went inside once but it was clean, the clerks were nice and super helpful. There's two ATMs outside and I've never had any issues with them. Lately they've had cobwebs on them so I wish they could wipe those down every once in a while but it's exposed to the elements so it's to be expected.”
“Jeff Clark is an absolute rockstar loan officer! We recently refinanced our home with him (for the second time!), and the experience was even better than the first. When we decided to refinance to consolidate debt and fund some home improvements, we were thrilled to find Jeff had moved to a new company. He was MORE than happy to help us navigate the process again, and this time, we were able to secure a VA loan with an incredible rate and fantastic service.
Jeff's communication throughout the entire process was outstanding. He kept us informed every step of the way, which completely eliminated the stress and uncertainty that often come with refinancing. We always felt like we knew exactly what was happening and when.
And it wasn't just Jeff; his entire team was amazing! Their responsiveness and dedication to providing top-notch service were truly impressive. They made the whole experience incredibly smooth and easy.
We can't thank Jeff and his team enough for their hard work and expertise. We wholeheartedly recommend him to anyone looking for a knowledgeable, communicative, and dedicated loan officer. We'll definitely be reaching out to Jeff again when interest rates start to fall!”