-
February 2024 by Griffin Kater
I was unaware that most of the rooms are DIRECTLY over the free way (litterally straight down to the freeway from the windows) despite being exhausted and putting pillows and eventually even the other bedding folded up over my head, I don't think I slept more than an hour all night which was quite aweful. On top of that the women at the front when I checked in was quite rude and the price was nearly twice what it said on Google.
-
December 2023 by Jr Baca
If you like being herrased by the Fountain valley P.D. then this is the place to go right in the entrance of the hotel or on the parking lot of the business nextdoor that's pretty bad impression you wanna give future guest or repeated guests and to those lazy cops just sitting there eating Donuts and getting fatter there's a lot of crime you'll should be fighting not just sitting there waiting to see who shows up that's entrapment and hereassing the citizens get to work you're all dismissed someone will call you if needed....Walkability: You can't walk anywhere without those cops in the front asking you questions that btw you don't need to answer any of them period...
-
December 2023 by cgibson3111
Dirty and run down with sketchy guest. The highway noise is constant all hours of the day. My room is literally just 10ft from the highway. Worst of all the “manager” Nora was very rudeRooms: Rooms are run down and only surface cleanedSafety: Not a safe area of parking lotNoteworthy details: Horrible management
-
December 2023 by Donald Swett
The staff sets this motel apart their friendliness their willing to help and kindness is second to none it’s a budget hotel with a five star staffRooms: The cleaning staff comes in daily not disruptive but thorough in their work
-
October 2023 by Scott Snyder
Fresh paint, great water pressure, clean brand new towels, and comfortable beds? Best Motel 6 I have ever been to, heard of, or could hope for. This is the place!
-
October 2023 by Suzanne Blacka
Bed was very comfortable. Air conditioning worked well. Shower was nice. We were there just for the night and it served the purpose.
-
October 2023 by Stacey Wheatley
So generally we would rate you at a five star but this time it was ridiculously noisy to the point where some crazy groups of women came out of nowhere at 2am in the morning banging on our whole hotels doors like banshees. And then broke out into a fight because the person staying upstairs stole someone's phone and caused for everyone to be disturbed by the ruckus. We called the front desk and the lady ended up messing up the report and wrote that the victim was the thief lady upstairs when she was specifically told by us that she was the suspect!!! Then during checkout the front desk and reporting maid told that us cleaning up after ourselves using a towel to wipe down an unsafe slippery bathroom was not ok. So you're telling customers with disabilities that it's wrong to wipe something down that could cause a law suit for an injury was wrong. So how if these maids are so clean about moping and sweeping that a bathroom floor was dirty. That's not our responsibility to make it immaculate on our own and then be disrespected for going beyond ourselves being that we are the customers to use our own cleaning products to clean what the maids are supposed to and then be verbally punished for helping THEM out! We did still leave a tip for your maid lady but she won't tell you that since she felt it was more egotistical to complain to me and my wife that a towel was slightly dirty from actual dirt that was already there when we came. Wouldn't have had to clean up the wet floors if they didn't do it when we arrived! Start schooling your overly zealous maids on how to look for real damages instead of complaining about the customers that they know clean up afterwards!!! Managers hello!!!
-
October 2023 by Laura Ruetz
We needed a temporary place to stay with our cat while the house was having work. All of the staff was very friendly and helpful at check in and check out. The room was large and clean, I loved that it had no carpet and had a great look and a large bathroom. It had a decent size refrigerator as well, which was really nice. Other than the traffic sounds from being next to the freeway ( they did leave ear plugs in the room), the room was nice and quiet, even though we were on the ground floor. I liked that they did clean the room daily as well.
-
October 2023 by Darren Huntting
Because we have dogs, we always stay in Motel 6. This is truly the nicest, safest and cleanest one we’ve ever been in.Nearby activities: Just minutes from one of the nicest beaches in America. Very close to all the local amusement parks. Because we have family in the area still, I will only use this location.Safety: This is in a GREAT part of Fountain Valley/Huntington Beach. I grew up in HB and knew this was a good area and I was NOT disappointed. We felt very safe and it was a great experience
-
July 2023 by Connie M.
False advertising no pool or jacuzzi. Minimum of 3 towels in your room . You have to exchange them for more. Rooms are extremely small with 2 queen beds. No breakfast as advertised. My kids got some Takis on a towel and they are charging 5.00 for it. Terrible stay. If your just sleeping it's fine but do not use the towels to clean your dirty feet you might get charged.
-
June 2023 by Van T.
The call assistant is very rude, I called to ask price and book the room, ,I saw the deal on yelp, and she said no deal at their place. And she just hung up on me. What kind of service is that ? Unfortunately I didn't have her name , she worked there at fri night Jun 30th , I hope the manager see this message and mange his or her employees with manners . You guys do hotel service . If you guys don't have discounts , so don't put them on yelps. And if not discount, it's fine, why you hung up on customers twice . Customers needs right information before they book . And you can't do your job to explain . Why you thinks customers come to your place. She need to change her attitude.
-
June 2023 by Nicole Chacon
I wouldn’t rent from here again I was charged a extra $50 deposit which is ridiculous because the room itself is to expensive considering there isn’t anything fun for kids to do oh and the parking is terrible too many rooms and not a big enough parking lot so I had to literally park across the street in a parking lot that is full of people outside which makes me feel like my car isn’t even safe and the website most definitely needs to be updated. There is no pool or hot tub I specifically rented this place for my kids to have some fun but it ain’t going to happen. When I asked for a room on the 1st making it a priority while filling out my reservation for my daughter who is disabled I ended up getting a room on the second floor when I confronted the receptionist she said well you will be near the elevator and wasn’t very helpful at all terrible customer service. This is by far the worse motel 6 I’ve ever rented.
-
June 2023 by Warren Carr
has to be the nicest motel 6 I have ever stayed at very nice people working the front desk the outside is very clean just a well kept establishment very
-
May 2023 by Vivien Migliorini
Horrible if i just can give this -0 i will staff is so rude specially that nora in front desk. You need to orient your staff with good moral staff has no knowledge for some part of rules and regulation. Its so long story if ican tell here. Go to bestwestern everything you need was there. Freebreakfast laundry room etc. Best hotel you can stay
-
May 2023 by Bhiet Mar
At first my stay started off a bit rocky. Issues with the wifi and at the time the girl at the front desk wasn't too helpful, But I get it, wasn't her fault. After my first night there I was ready to go, but I had booked the room for a couple days so i was stuck. And I'm so glad I was, the morning person at the front desk, Nora, turned my experience from a rocky one to a very amazing one. Nora turned my 4 day stay into a 20+ day stay. She provided excellent customer service, i have been staying at a lot of hotels lately and honestly, Nora and the housekeeping ladies here have been THE BEST!!!!! I truly appreciated everyone of them they all work so hard!!! Best Motel 6 I have stayed at.The room was amazing, the bathroom alone was jaw dropping!! (Deluxe Queen suite) it felt like I was staying in an apartment. The Shower was just AMAZING! The housekeepers do have to clean the rooms daily. They are quick and thorough and leave the room clean and smelling amazing!! There is a little gated area for your dogs to do their business my dogs loved that amenity.
