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August 2023 by Chris Camantigue
2nd time here. Always provide clear expectations no shortcuts highly recommended
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April 2023 by Don Strong
Very friendly and professional got my estimate done and maybe 15 minutes
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March 2023 by Nathan Kim
Avoid this place at all costs, they overcharge on everything. I got into a car accident on January 28th and was referred to this body shop by the towing company that transported my car. When OCAB gave me the initial estimate, it was upwards of $11,500. So instead, I decided to get estimates from different body shops in the area that gave me a much cheaper price. Even though they didn’t do any work on the car, they still charged me $600 for the towing and $200 in holding costs. When I called AAA to get the towing cost reimbursed, they told me that we should have only been charged $400 for the towing. On top of all of that, the staff treated me with disrespect throughout the entire process. Avoid this place, they will scam you and not think twice about it.Services: Auto maintenance
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November 2022 by Catherine K.
I had an appointment with them to take a look at my RV windows, even though they hadn't ever done this particular kind. Very helpful over the phone and seemed like they would have taken care of me. It just happened I found another establishment who was able to help me out a little sooner. What I like best about my phone contact was that, unlike so many other mechanics there was no "oh, we don't do those"! If I ever need service in the future I will definitely give them a shot.
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August 2022 by Jeanne Nicholson
The mechanic did a great job for me. His guys were able to get my repair done in a timely way!
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June 2022 by Jesus Diaz
They always do an excellent job repairing my company vehicle ? Chris is always very friendly and professional that is why I keep going back.
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June 2022 by Charlestin C.
Dishonest practice and dishonest people. Borderline scammers. They'll take your money but never give you car back
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May 2022 by E Choe
Friendly customer service determining issue & parts needed followed by quick completion of repair.
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March 2022 by Travis B.
Don't usually leave reviews, especially negative ones, but this is a terrible busines... just a quick note to avoid dealing with them. In spite of frequent conversations over six weeks and numerous promises I would, I never got an estimate for work on my travel trailer. On Feb 16, 22, when I took the trailer over there for Chris to examine the vehicle, he told me he would get the estimate to me "as soon as possible." I guess I should have clarified what that meant. I called the next week and he said they had been busy, that he would get it over to the insurance company this week. My mistake was not following up for two weeks, when he told me it was done and waiting for the owners approval. Now it is two weeks after that and still no estimate. It doesn't matter anymore though. Today, I went to another OC RV shop in the city of Orange for an estimate. They emailed it to me and the insurance company while I was on the way home. From the other reviews, I think I'm lucky I didn't end up doing business with them.
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December 2021 by Garrett A.
In my opinion, there's a lack of professionalism here. This body shop doesn't follow up, return calls, or do what they say they were going to do. Waste of time bringing my car here.
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October 2021 by Kenneth J.
So, this review is based on the customer service, the actual work done by his guys is hands-down 5 Stars. Bottom line, if you're motivated and don't get frustrated at having to do all the follow-up, because over the course of 3 weeks, Chris called me 2x...I followed up 9 times based on the timelines he was giving me. He underestimated by bumper repair by nearly $500...thought he was ordering a painted bumper (seems kind of obvious to me if placing that order). Again, the workmanship is amazing...wish the promised return calls from his father Ron were actually kept by Chris.
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September 2021 by Julianne Pease
The best experience ever. Getting your car fixed is never a happy experience but their professionalism and expertise made everything so easy. I highly recommend them.Service: Body & Trim
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June 2021 by Matt C.
This place is great. Chris was very friendly and helpful. They returned my car incredibly clean and even buffed out a few scratches at no charge. Can only say positive things about my experience.
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May 2021 by Julianne P.
The best experience ever. Getting your car fixed is never a happy experience but their professionalism and expertise made everything so easy. I highly recommend them.
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March 2021 by Matthew McCarty
THEY DO NOT TAKE RESPONSIBILITY for damaging your vehicles. I had a good experience with the repair they performed, but when my RV was returned to me, there was damage to the main RV access door. This RV door is one of those that is very stiff on purpose so you don't need to keep it open with a latch, but if you open it farther than it is supposed to, there is a good possibility of the hinge being damaged, which is most likely what happened. So now when you open the RV door if there is any wind or you open it quickly it will just slam into the side of the RV. The parts that this company needed to repair the RV were located inside the RV, so they would have had to use the main door to get at those parts and very likely opened it too far. When questioned, even their service technician said that the door was "not like this when it came in," yet they are still refusing to take responsibility for damaging the door. When we picked up the RV from the initial repair we were leaving the next day on a trip so after the technician said the door was not like that when we brought it in (he acknowledged it had to have happened while they had the RV on their lot) we were told since we were leaving to give them a call when we got back from our trip and they'd "make a note and figure it out." I've called for months about this and been given the run around trying to get an answer (because the owner has been "out of town") and they finally said they aren't responsible and don't remember it. Super disappointed as I was glad to have a good repair shop nearby but with these kinds of shady practices now I'm worried about the quality of the initial repair and what else they are misleading about. The work I had them do cost over $1,300, but they're refusing to fix a door hinge they admitted they broke which is bizarre.
