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November 2023 by Ryan Vanderweel
Erik and Sean are amazing. These guys along with their installers are true professionals and give me exactly what I expect and more everytime me and my family use their services. Thank you guys for running an honest and great business.Thank you,Ryan Vanderweel
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October 2023 by Jeff Holson
We could not have been happier with our experience working with Sean and his installers from start to finish. It was an absolute pleasure! Out of all the bids we received what made you stand out from all the rest was the level of interest and engagement you personally showed us from the start. Additionally your level of professional and approachability was first rate. I always felt confident and secure that you were attending to every detail. The flooring we purchased was not only exactly what we wanted but the flooring installation was completed by pro's who seemed to really care about our satisfaction. We would totally use them again and recommend to our friends.Thank you Sean,Jeff Julie Holson Huntington Beach CA
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September 2023 by Susan Saurastri
We had a home remodel and needed hardwood floor boards replaced. One phone call and Sean Kennedy had his crew dispatched. They were efficient, polite and cost effective. Exceptional customer service.
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May 2023 by Robbie Levy
I recently had the pleasure of working with this amazing rug cleaning and floor installation company, and I can't recommend them enough! From start to finish, they were incredibly professional and friendly, making the entire process a breeze.The team went above and beyond what was expected to ensure that my rugs were cleaned thoroughly and my floors were installed perfectly. They were knowledgeable about their craft and were able to answer all of my questions with ease.As a local, I feel privileged to have such a reputable business available to us. The quality of their work is unparalleled, and their attention to detail is truly remarkable. They take pride in what they do, and it shows in the finished product.If you're in need of rug cleaning or floor installation services, look no further than this company. You won't be disappointed!
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May 2023 by Shawn Eichenmuller
Eric and Sean both helped a ton!!They are knowledgeable and very easy to work with. I had over 6,000 square feet to buy for so I needed to make sure that I nailed it from day one and man they nailed it!!!I would highly recommend Refined to anyone that is looking to get results while tying to stay with-in the budget. We have been enjoying our home more often than before and we absolutely love the finished product!!Thanks again for your guidance and now my house has been REFINED!!!!
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April 2023 by Charlie Cassidy
We had Refined do our floors throughout the house. Wow, the house is transformed! Sean's crew from Refined did an awesome job. They were quick and clean and had the job done in no time. We love the quality of the luxury vinyl and plush carpet and the price was very reasonable. We highly recommend Refined Carpets and Rugs!
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March 2023 by Kirk Kennedy
I have used Refined Carpet/Rugs on several occasions to purchase rugs and clean rugs. Every time I have found their staff to respond professionally in a timely manner. Further more I have been satisfied with their products and every time. I will continue to be a customer of Refined Carpet/Rugs in the future because they are a quality business.
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March 2023 by leelee s.
Eric and Sean were fantastic to deal with! Prompt replies, friendly guys, and super knowledgeable about rugs! They picked up my five rugs and and brought them back a few weeks later, thoroughly dry, fresh and clean. I am storing one of the rugs, so they wrapped it up for storage for me and gave me tips on how to store it so that the bugs don't get to it. I am so happy to find people who are really experts at what they do. My regular carpet cleaners just were not able to clean my rugs adequately and always brought them back still wet. I will 100% use Refined Carpet Rugs and highly recommend this business!
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March 2023 by Joseph N.
After a two water leaks and the wear and tear of a toddler and dog, it became apparent that laminate floors we purchased the home with needed to be replaced. After multiple quotes we went with Refined Carpet | Rugs and could not be happier we did. For our price point and goals, Sean recommended the Innova Collection Luxury Vinyl. After a few rounds of samples we settled on Howell Mountain SPC. It not only looks unbelievable, it feels so much softer than our previous floor. The installation team was efficient and precise. Our home feels brand new. If you need new flooring, look no further
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March 2023 by Elizabeth Turner
It’s refreshing to work with the Refined crew. They operate with integrity and offer honest quality services. We had our carpets redone in 3 rooms and I love the material. It’s soft and durable. Perfect for my 1 yr old. The installation was easy due to the high level of communication. We plan have the rest of the floors done at some point and will absolutely be using Refined again.
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March 2023 by Janet Turner
The personal assistance I received at Refined carpet was greatly appreciated. Providing the knowledge and expertise in finding the perfect rug for my home exceeded my expectation.
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March 2023 by Stephen K.
Wonderful service and professional. They do a great job. I had a carpet my dog showered with poo. It's perfect now. They are worth it!!!
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March 2023 by Liz T.
It's refreshing to work with the Refined crew. They operate with integrity and offer honest quality services. We had our carpets redone in 3 rooms and I love the material. It's soft and durable. Perfect for my 1 yr old. The installation was easy due to the high level of communication. We plan have the rest of the floors done at some point and will absolutely be using Refined again.
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March 2023 by Carol F.
Refined Carpets did a great job on my wool blend rug. They are very knowledgeable and have given me an option I like for repairing an old oriental rug.Plus their store has lots of tempting rugs to look at in their store.
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February 2023 by Elizabeth L.
Great place, with excellent customer service and they did a great job. My very dirty rugs were cleaned quickly and thoroughly. Also great communication along the way. I highly recommend and am a customer for life!
