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September 2023 by Adele
The store is large and selection is vast, but the quality and trendiness of women’s outerwear isn’t great. They sort their items by color rather than size (which is how Goodwill does it), which makes shopping a bit more inefficient. Of the two long racks I perused for women’s outerwear, I only liked and bought one S tan Lush fleece jacket for $12.99. Not bad, but I found better women’s outerwear at the Goodwill of Orange County in Costa Mesa.
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July 2023 by Ki Ki
Love this place! Strongly recommend not looking at the furniture w/o a discount coupon, it’s over priced for the stuff they get. Clothes are great and they have monthly 50% off clothing sales ! Sometimes $2 sales which are great for jeans/jackets/long sleeves/ skirts! Love this place. But if you have a weak / sensitive nose I strongly recommend you bring an oil to smell, it is not for the weak (lol)
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May 2023 by Melissa O.
What a pleasant surprise! I appreciate a thrift store that goes beyond throwing clothes on a rack. This location has clothing organized by color, and I found two tops quickly. Also, their size availability was great straight sizes to plus sizes mixed in. Who knew?!
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May 2023 by Stephan W.
Visited here on Friday and realized this store has upped its quality of goods and the presentations as you enter are very appealing. Very nice looking displays and items. I look here for things before paying the inflated prices at the retail stores. Friendly staff too.
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April 2023 by Dale H.
Salvation Army store and donation center in Fountain Valley is a very nice place to shop and donate. Staff are courteous and efficient. But, mostly we appreciate their commitment to help others in their time of need.
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April 2023 by Lauren C.
This is by far my favorite Salvation Army Location! Not only is the staff and management (especially Charles!) wonderful; but the inventory is killer- filled with treasures every time! I particularly LOVE the new merchandising of the home & glassware section in the store. The added shelves are organized by color and category which makes for a great shopping experience - you can still "treasure hunt" without having to dig through piles of dusty items stacked on top of each other. I hope they keep the home section this way- i love it!
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March 2023 by Bi Pha T.
There's a few great and friendly employees. Sometimes I'll run into the employees who wish they weren't there and are very unenthusiastic. I wish they marked down items that are damaged. I've seen so many items with holes and big stains being sold at full price. I really like how they categorize items with certain prices so if I do end up finding something really good, I feel really good about the price too.
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March 2023 by Linda Birn
Incredible prices; pretty good selection of both used clothing and household items. Many things In pretty good condition.
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March 2023 by Alan Bliss
GREAT place to find amazing items/clothing at lower cost than retail outlets . . . Used AND new items! . . . DEFINITELY worth checking out this clean and well-stocked store!
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January 2023 by Marlajean Roach
Went to donate items to the store in fountain valley store. It was closed, so drove to back of the store to drop off donated items, and had the unfortunate experience with a security guard, named "Shawn", who drove up, fast, in his golf cart and imediatly began yelling at me, saying I was illegally 'dumping" and was extremely rude and insulting! I said I was not "dumping, but donating, and he continued to speak loudly and accusing and was very rude and not at all nice! I am disappointed to have what started out as good intentions of donating to this charity, and be treated so badly! It was at 8pm, on 12/29/2022. I won't be donating to this store again and advise others to not do so either, as long as this security gaurd is working there! Very uncalled for! Very upsetting!
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January 2023 by C C
2023 star of the year (it’s only 1/7) to Charlie who went above and beyond to help me find some amazing pyrex bowls tonight! Thank you so much!!!
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January 2023 by Courtney G.
Wow this is my second bad experience here... this Asian lady yelled at me and a few other customers in the shoe section all because there was shoes on the floor who NONE OF US !!! put on the ground sorry it is not our jobs to clean up! No reason to yell at us and then walk away saying "God they're making such a mess!" When no one was trying on shoes I hope management talks to her about this experience and her bad customer service ! She's the one in the black outfit couldn't take a good pic of her face because she was running around the whole store yelling at customers
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January 2023 by Jo B.
Quick donation drop off towards the back! Very safe especially during these times. Plenty of parking in the back. Worker was professional.
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November 2022 by Nat N.
Ok, I didn't really plan to review a thrift store, but here I am because this event stuck with me. I often come here to thrift because it has a good selection and often pretty good service. I decided to come here on Black Friday because they had a store wide half off. It was pretty crowded and the staffs were trying to keep up with the crowds. While waiting in line to check out at which was an obvious line to the cash register we then got told it wasn't a line, even though we were told it was the line (bcuz I asked myself) so we were made to detour and wait in a long line...anyways while waiting a lady (that I do know her name, and even if I did I wouldn't be mentioning it) who works there came up to us and commanded us like were soldiers to take off the hangers. Ok, fine, I'll do it to make the employees at the front job easier and faster. Mind you, there were no carts/basket so I had to stand there trying to take off the hangers while holding like 15 items. So, I placed some of my hangers on a dinning table that had like already 30 hangers on it and the lady came back and started grumbling at me like it was my fault, like there was a sign there that said DO NOT PLACE THE HANGERS HERE there wasn't a sign. PLUS I am a customer here who is paying not at a volunteering service event. Even if I did make the mistake to put it there doesn't mean that u start projecting your Black Friday anger on me. She started mumbling to herself on how ppl always follow each other and do w/e they want n that they d*** for that. Cmon girlie you know that any human would do that too, including you. So don't sit around and blame customers and just do ur part in ur job (not tryna be mean here) but if I'm getting paid to clean then I'll clean not boss customers to do things that they do not have to unless they feel generous to cut slack on workers. Anyways, ty for reading my rant. Come here anyways the selection is good.
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October 2022 by Casey Vance
Staff are very kind and helpful and they have great deals!