-
February 2024 by Elizabeth A.
There were only two people working and they were both busy with people, which I understand if there's a wait, but at least acknowledge your other customers. I walked in without any acknowledgement, eye contact, wait time, anything. Then someone had walked in after me, and they helped him first. I was just completely ignored the entire time I was waiting, so I walked out after about 30 minutes.
-
February 2024 by Dottie Small
Horrible customer service.
-
January 2024 by Veronica Thomas
The people here are very helpful, especially Brandon. He was able to go above and beyond to make things right. Very great costumer service.
-
January 2024 by Anarchy Tools
This store is amazing, very helpful! I came in with an issue with my phone and Brandon helped me find a new phone and a nice case, screen protector and the new charger for my phone at a discount. Also even was still able to trade in with the minor issues and all for 20 a month.
-
January 2024 by claudia venegas
Worst customer service. Brandon was short, and unhelpful.
-
December 2023 by Pari Asif
This location is our go to, super helpful staff! Mason has always been very thorough in explaining away any confusion and making the whole process a lot simpler.
-
November 2023 by Jane Tran
I bought my IPhone 15 pro max from Costco Tmobile. I’m bringing my old iPhone 11 here to trade in. Mason was very knowledgeable with all the set up for both phones. The service group were also helped me picked out accessories for my new phone with great discounts. I appreciate all the great help in one place and in a short time. Jane
-
November 2023 by Desiree Pedersen
I am so thankful for the guy Mason there. I have never had such great customer service. He is so caring and thoughtful and really goes above and beyond to make sure your taken care of. Thanks again Mason.
-
November 2023 by Marissa McGowan
Switched plans to come to t mobile. This store is small but wonderfully uncrowded. Jacob helped me troubleshoot some issues I was having leaving Verizon and I felt like he was very easy to work with and knows exactly what he’s doing. I would recommend going there when he’s working and you’re bound to have a positive experience.
-
November 2023 by T A
Mason is the best! He helped us fix issues with our plan from previous plan. Im very grateful for his help.
-
November 2023 by Sameh Ramses
Holly or Molly the store manager there, is a big liar. Do not ever never buy any hardware from that store. She will scam you with fake promotions
-
November 2023 by Steven Lu
Thank you Holly so much for your service and outstanding customer service
-
October 2023 by Parker N.
If you get a trainee just say thank you but I'd like to wait for a real employee. With low foot traffic, it took an hour to simply buy a new iPhone. No data transfer or anything. Then they didn't even properly scan the QR code so we had to go back. I've had some great T Mobile store experiences and this wasn't one of them.
-
October 2023 by Jesse Acosta
Great store I started my training here love it
-
September 2023 by Luke McVeigh
The store was clean and the staff was incredibly knowledgeable and efficient. They also made me feel taken care of as a customer. I plan on referring a few friends of mine to this store.
