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March 2024 by Joanna Adams
Fantastic
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March 2024 by Jacqueline Childress
I was assisted by a wonderful person named Jupiter-very professional with a smile that showed they were willing to help. Thank you SO much!
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March 2024 by Alexis Aguirre
Thank you! Very nice, easy, and friendly service. Much appreciated.
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March 2024 by John
Noel was very communicative. He made sure everything was done right. He was honest and didn't tell me I needed any unnecessary maintenance just to make a sale like most of these instant oil change spots are notorious for. We changed the oil, oil filter, and cabin air filter.
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February 2024 by Sepehrnia Quran
Nice people nice work best work
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January 2024 by Tashi McSweeney
Really nice workers here! Took care of the car quickly and thoroughly, appreciated the care
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December 2023 by Nadine Giles
Oil spilled on my car engine and all over the windshield on the driver side Kevin said he spilled it accidentally and offered to clean it when I asked him what happened. My car is new and this was upsetting to come to get a simple oil change that turned out to be a messy oil change. I wasn’t happy and he did not even offer me a coupon for the mess he made not to mention it took time for him and his coworker to wipe it up.
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December 2023 by Mike Morales
(Sunday 11/19/2023) Went to get my wife's Dodge Challenger serviced and was greeted by Robert. His personality was great, very friendly and knowledgeable. He gave us some Great advice and he even went above and beyond where I asked him if he had a diagnostic tester for the check engine light. He gladly helped with that and showed me the error code. If you have a chance to visit this location ask for Robert!
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November 2023 by Ahmed Elahwal
The maximum level of excellence in service you can get in this particular place for a really reasonable price.Professional and active team
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October 2023 by Ahmed Ahwal
The maximum level of excellence in service you can get in this particular place for a really reasonable price.Professional and active team
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October 2023 by Rye-uhm M.
I'll start with some pros. Great service, the workers seem professional and were able to get serviced very quickly. This location was my go to place for oil changes but then comes my con.I came in a couple weeks ago after work, and got an oil change on my Toyota Venza. They had me pull up and they quickly changed my oil. During the service they offered additional services, like wiper blade replacements, transmission oil change, radiator coolant change, tire rotation etc. Noting that I already had over 100,000 miles on my vehicle, I opted to get my transmission fluid changed. It went relatively quickly and I was a happy camper since I didn't even have to get out of my car as they serviced it. I was a happy camper and was looking forward to the weekend.Sunday morning I went to take a drive down to Irvine for an event, which was about a 30 min drive from my place. When I got off the freeway and as I slowed down on the exit ramp, I noticed white smoke coming from both sides of by hood. Panic mode activated quickly and I glanced at all my gauges and checking to see if there are any warning lights on my dash. Temp was normal, no overheating warning, but just as a precaution, I turned off the car. The seconds at the stop light seemed like minutes, as my mind raced to analyze, contemplate possible causes and fixes, and planned a short term and long term action plan. I came to the conclusion that I can risk running my car to the nearest parking spot which turned out to be a shell station nearby. I made it to the station, with less smoke than earlier, but still smoking unnaturally. With the car parked, I popped the hood and saw the white smoke coming out near the front of the car. I inspected the radiator, belts, hoses and any leaks of fluid. Some parts were still a little wet but I could not determine if it was normal. Checked underneath the car but couldn't tell if there was any leaking. This eliminated a radiator leak.Since I didn't want to miss the event I was attending, I called my GF to pick me up as I decided to figure out what I had to do next and we went to the event since we did not want to miss it. We were late but still made it. A few hours later, we came back and I risked driving my car back near my home and dropped it off at a local mechanic shop. I left it overnight as I walked home. I had to call work and take time off to get my car inspected and repaired. Early the following morning, I went to the shop early before opening and talked with the owner of the repair shop. I showed him a video of the smoke and the problems I noticed. I also mentioned that I got the car fluids changed just a couple days prior. He said he'll inspect it and he'd call. So I went home and waited for his call. After 3 hours he calls and he tells me, he suspects that there was too much TRANSMISSION FLUID. He had called a transmission shop and got the correct fluid amount that was supposed to be in my car. Apparently there was almost DOUBLE the necessary amount in my car!!!When there is too much fluid in the transmission, it gets foamy and the transmission does not get properly lubricated. This causes HIGH INTERNAL TEMPERATURES and SEALS to be broken. I'm not sure what type of damage has been done, but for now everything seems to be working.FINAL THOUGHTS - Frustrated and disappointed that such a professional place could make such mistake that caused so much stress, more repair costs, inconvenience, and damage to my only vehicle. Recommended for oil changes, but NOT for any transmission fluid changes.Oh yeah, and they forgot to put back one of the tiny hoses that connects to the air filter box when they inspected it. Minus 1 star. ( I had it at 2 previously,)
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September 2023 by Shari L.
I would give -10. Never going back. My car was running perfectly when I took car for oil change, tire rotation. They did their check wanted me to replace air filter and put in gas treatment, I stated no. Person pushed for gas treatment even with my no's, annoying me. Air filter was put back together, very loudly. I was not told of any damage or that clips were missing, or punched a hole on the bottom air filter holder (a place where it is very thick and requires hard force to break). Had to wait to move to another bay to get the tire rotation done as the one I was in didn't have a lift. By this time, I was a bit aggravated with the delays and not happy with the load noises that were made while completing my car. Moved over and the last tire that needed to be put on. I heard wrench going then a klunk. Worker called over supervisor quietly. Supervisor had to use a soft mallet to remove the lug nut. Then he proceeded to sounded like putting the lug nut on and off and tapping it on the ground to get out the shreds of metal. He stated at the time it was a swollen lug nut. By this time, I felt like he was just lying to me. I didn't say anything more and left. Driving home my car sounded rough even my passenger noticed this. Took my car to a mechanic. He showed me the damaged air filter and the lug nut that was striped. Spent lots of money to fix my car parts, labor and engine flush since the filter was not on properly. Sitting loosely on top.Went back to supervisor. He stated the lug nut got hot and swelled getting stuck. Still not right or believing him. Explained about the air filter his comment I didn't see it. Disgusted I left. Never recommend them ever again nor bringing any of my cars here ever.
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September 2023 by Vincent N.
I came in for a quick oil change because I had very little time and couldn't do it myself, I went in and they couldn't even type in my information correctly. Not just this but after the oil change they left the battery in my car UNHOOKED I checked and it slid straight off. 110 dollars for an oil change and they leave you with more problems and a headache to deal with. I couldn't make it to work and had to get my shift covered because of this ordeal. Now I'm going to have to check if they left anything else on my car undone or incorrectly done. Would not recommend this place. I usually never leave reviews at all, but this experience was so bad I had to say something in hopes management and employees do better.
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August 2023 by Jim Cassidy
Fast oil change, Lots of upsells to weed through and price is a little higher but didn't have to wait an hour. Drove right in and right out??
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August 2023 by Gretchen Wilson
Fantastic! Quick and easy. Friendly staff. Well run business