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January 2024 by Gonzalo Castillo
It saddens me to put a low rating on this shop, I’ve been coming here for some time. One of their techs over tightened my lug nuts when I went in for my new set of tires. When it came to loosening them, my wheel stud ended up snapping off from them over torquing it with the impact.
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January 2024 by Lorena Arredondo
Excellent. Can always count on them for good and quick service. And affordable too
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October 2023 by jackie cameron
As my late father used to say, “you gotta use Pasillas, they’re good people and good people are hard to find.”He was right. Not only are they good people who give you a fair price, they always do phenomenal work & repairs on vehicles. They don’t just do tires either. They do it all! They’ve got a customer in me for life and my adult children are 3rd generation customers.
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September 2023 by Janeyah R.
One of the best tire shops there is here in town! I have gone to other tire shops but no one was able to help me because I have a unique tire size :( However I've gone to pasillas several times now and they are always able to help me out. I am always satisfied with the results and it is very cost-friendly. I must say it is not the fastest service if you go on a busy day but everyday is a busy day for them. The workers are very friendly! I highly recommended this place if you do not mind waiting a little more :)
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September 2023 by Troy Swanner
Great place wonderful people the guy will hook you up and do a great job
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August 2023 by Ed Lacroix
Dropped off Saturday. Called Monday at noon and was told ordered replacement received and ready by 2. Arrived at 430 and couldn't find tire. Told person helping was not on location. Suddenly he appeared and tire found. Except ordered tire had never arrived. Had to return an hour later as a competitor tire was brought in upon arrival was told it was ready and waiting by the door. After paying, no tire by the door. However, it was just then being taken off the rack and fixed. I would avoid this service at all cost unless you absolutely have no other alternative. Reading other reviews it must have been that I wasn't a local.
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July 2023 by Ev Sharp
Always helpful!! He's my go to place for tires and tire help. Cash only so be prepared.
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July 2023 by ace sharp
Always helpful!! He's my go to place for tires and tire help. Cash only so be prepared.
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July 2023 by Cathy Bazualdo
All the employees are kind and very helpful and friendly.
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May 2023 by rashelle seeger
This is the only place my man goes for tires. He recently purchased a used SUV and wanted new tires. Off we go. He gets out and leaves me in the car, while he is chatting it up with the manager.
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April 2023 by Tara M.
The woman I spoke to was super rude. Just called for an inquiry. I knew I was better off sticking to Santa Cruz area and have decided to order a tire here
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April 2023 by Oscar Ibarra
A couple of years ago I needed an emergency tire change. Turns out I didn't have enough money on me to cover the transaction. The owner said to me, "it's ok, you can come back and pay tomorrow". Who does that these days? Forever thankful and impressed with the service they provided. Thank you.
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March 2023 by Json “J-Gante” Salas
Nothing but great and awesome service at Pasillas Tires! Ladis is a deal maker and goes above the extra mile for his customers. His staff is spot on beyond excellent, I can't say enough, other than, they got my business for life in life! Thank you for creating a family feel for excellence!
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March 2023 by Christian Garcia
Customer service as gone way down hill thay take to long on helping you out and when thay do best pull out your phone and start watching a movie even for a simple tire patch it will take roughly almost a hour to get it done back in 2016-19 the service was great and quick but I'm done going here kept going back to see if it would change or be the same as it was but for now sadly it's just a wast of time
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March 2023 by Brennan C.
Just had to get 4 tires for my honda. called and ordered them on monday, was told they should be there next day. waited until friday to get a call which i get shipping and stuff. just let me know. then brought my car in and was told it would only take 1-1.5 hours to change all 4 tires. have been currently waiting 4.5 hours and haven't gotten my car back yet... the deals were okay on the tires though i guess.update. it's been 5 hours and this is where we're at. would probably give 0-.5 stars if i could
