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September 2023 by Heather S.
The store was clean and well stocked, although organized a bit differently than other Safeway locations, or so it seems. Self check out worked thank goodness since there was only one staffed register open. However, I bought a bag of Safeway Select mixed broccoli and cauliflower. When I got home to prepare the vegetables for dinner they were clearly old and on their last leg. I had to spend a bit of time picking through and cleaning up the florets in order to salvage what we could for dinner. That was disappointing.
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August 2023 by Gonzalo C.
Went grocery shopping and grabbed the $9 combo and they gave me 3 little potato wedges I don't know if it's just the worker rationing but for a big corporation to skimp out your customers is crazy DO NOT get the combo from there
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July 2023 by Mary G.
Love this location great service clean wonderful professional people smiling Love great assortment of everything to eat and make
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May 2023 by Dale W.
For the second time in a week, I've made the trip to this store specifically for an advertised sale item or loyalty card special to find them not in stock. I feel tricked. I'm a longtime customer but I'm going elsewhere now.
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October 2022 by Charisse O.
I come here all the time with my grandmother who lives just near here. The people are helpful and it's really clean. Deli is good but would be nice if they didn't always run out of the basics.
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September 2022 by Joseph A.
The layout of this location is fairly easy to navigate, you generally don't have to spend a lot of time wandering around to locate what you need and the fact that they keep the store well maintained is always a plus. They have plenty of great items in stock, many of which make it to their sales ads on a weekly basis and some are even featured as $5 specials. In addition to plenty of grocery goodies, they have some of the best service counters around with numerous hot and cold selections available.
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August 2022 by B.H. C.
If you like BIG Markets ... then you'll get your steps in at this place. However at 8:45AM, it doesn't matter whether it's in English or Spanish... cussing on the sales floor is still cussing in front of the customers ... especially when a group of employees collect in frozen to talk smack about some other guy.
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July 2022 by Greeneyes 8.
I preordered a personal birthday cake from the baker for a exact time and date. I showed her a picture of exactly what i wanted it to look like. She wrote down all the details so i was confident it would turn out nice. It seemed like she really did listen to what i wanted. I was even so confident i was planning on giving a generous tip. The day of my birthday i get there 5 minutes before pickup time. She HADN'T EVEN STARTED ON MY CAKE. I was standing there watching her while she threw it together. What was the point of a pickup time if you were not going to have it ready at that time? I give her some extra time because i'm a nice person. So i walk away to do some shopping. 15 minutes later i come back to pick it up the women who made the cake didn't even hand it to me she made a co worker do it. It literally looked like a kid scribbled happy birthday with BLACK ICING on top of a white cake. It looked absolutely nothing like the picture i showed her and she expected for me to pay for this? Again because i am nice i kept my mouth shut i did not want to argue and i even paid for the cake but i did end up keeping my tip. Never ever again will i order a cake from her she is terrible. IF YOU CAN NOT DO A DESIGN OR SPECIAL CUSTOM REQUEST JUST SAY SO! i would have took my business somewhere a else. I hope she sees this because that was messed up of her for making me pay for this hideous last minute thrown together cake.... Luckily i stopped by another small shop and this women offered to take the cake in attempt to fix it. She scrapped off the ugly black letters and redid them beautifully in cursive with pink frosting. Thank you so much. She definitely turned my whole day around.
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June 2022 by Glen M.
To be frank, I didn't use this Safeway for grocery shopping. I was on a couple hundred mile road trip and needed a place to use the restroom. As others have noted, they seem to keep in cold in here. I noticed a couple of homeless people out front so they might do this to keep them out of the store. Not sure really. The restroom is easily accessible, closer to the door on the right when you come in from parking lot. It was clean enough and had all the normal supplies, toilet paper, towels, soap, etc. So...if you're on the road and need a place to relieve yourself, easy parking, restroom close to the front door and all the stuff you need to go. ;) And...if you're hungry, they have food too. Enjoy!!!
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May 2022 by Basiga Tagle Famarin
Meet Alex, Seafood Expert at Safeway Freedom. Ask him anything. He has a wealth of information to offer about the local fresh daily catch. He has customers as far as Sacramento that make the drive down for the local Santa Cruz and Moss Landing, the Monterey Bay catch. He also has a great seafood display. I love the carrot palm trees. #safeway #safewayfreedom #responsiblechoice #freshkingsalmom #salmon #freshofftheboat #localcatch #askalex
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December 2021 by Mo M.
No masks on either employee = 1 star. No respect for others. We are in the middle of a Winter covid surge and they don't care. I'd give 0 stars if I could.
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November 2021 by Itzel A.
I'm not a Karen and it's hard enough for me to speak up and defend myself but I received attitude around 4 pm something from the cashier at express line on 11/8/21. I supposedly took her time at the express line where there is x amount of items that should've been presented to get "attended" there. However the only one who wasted their time and mine was her. before I started putting my things down, I asked if she was open , she looked at my way and didn't say anything so I started putting my things down . Instead of telling me beforehand she decided to start scanning my items and aggressively put down my items and aggressively bag them and I got nervous when she grabbed my egg cart like whatever side ways with one hand. As she was putting my first few items aggressively down she told me that comment of how I should next time use another check out line. I was left shocked because I did not see the sign up since the store was busy and I was originally going to do SELF CHECK OUT however I didn't know if I could use the student EBT card on the self check out. I love Safeway but I will never step foot in this location after this incident which honestly I spent around $117 dollars this evening and I regret it. Even the adults who are around 18-20yr olds who work at this location have better customer service than her.
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September 2021 by Ana M.
Customer service sucks. They overcharged me and worker Diana Calderon was so rude. Safeway should reconsider their staff.
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September 2021 by Shannon J.
Thank you Jasmin for bringing me a "Get Well" balloon while I was stuck in line. You are an angel!
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August 2021 by Dave M.
I live behind the Safeway on Freedom Blvd. right behind the shipping dock. This is the first of what I suspect will be many complaints regarding the noise pollution caused by the fork lifts removing product from delivery trucks. The noise usually begins as early as 4 AM and as late as 10 PM. The dock needs to be repaired and engineered in such a way as to be flush with the rear of the trailer. I've looked at your dock and it is in terrible shape. Ensure drivers flush their trailers up to the dock. That will help but it won't solve the problem which is the noise pollution. I also recommend that Safeway delivery trucks and the Safeway fork lift drivers take more consideration for their neighbors and deliver on a better schedule and stop with the noise pollution. Also, this Safeway seems to always have trash outside it's store. To the rear and to the Airport Blvd side of the store. Please have some pride and respect for the community of people you share the neighborhood with and clean it up. If you can't keep the outside looking good, it makes me wonder about the condition of the food products you sell. This Safeway makes it hard to shop there. I rarely do.