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November 2023 by Elaine Gershenson
I was only in town for one day and needed my recently deceased mom's car checked thoroughly for my daughter to drive it to Palm Springs. Doug was so helpful. I will be back next time I'm in town!Services: General repairs & maintenance
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November 2023 by Jennifer Joslin
My go-to for many years for all our autos (Toyota, Suburu, Honda) and truck (Ford F250). Superior customer service, and so helpful finding ways to save money. They never replace anything without letting you know what's needed. Best of all they warn you about things that are going to come up down the road so you can plan for repairs. They deserve ten stars in my opinion!
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November 2023 by noel madrideo
This is my very first time doing business with Specialized auto shop. And I'm a very happy customer. For sure they will get my business next time and will be highly recommended. Good job guys and thanks again.
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October 2023 by True Blue
This was our first try at Specialized and we are very pleased. We needed to install a strut on a Japanese domestic market vehicle which complicated the installation a little. However, the install was completed at the estimated cost; no surprises. They even washed the car! Also, the staff are super friendly. I’ve been living in Watsonville since 1990. What took me so long to try SA! Highly recommended!
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October 2023 by Dawn Bowie
They were very upfront about everything concerning my vehicle. They kept me informed all along the way. They even finished a day earlier so I got my car back quick. I would definitely recommend Specialized Auto.Service: Oil change
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October 2023 by JUDITH MATTOON
Everyone is professional, friendly and consistently does excellent work. I always refer my friends when they ask me if I know of a good place to get car repairs and maintenance.Services: Electrical repair
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September 2023 by Danny Wallen
Everyone we interacted with was professional, amiable and honest. I had an idea what was wrong with my truck and they were willing to listen. They were up front about the actual and potential cost of the repair (had a lot of labor) and kept me informed. Other shops didn't want to work on an old truck (69 Ford F250), but Specialized came through. (starter and flywheel replacement) It cost a little less than expected and was done faster than I needed it. Highly recommend.
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September 2023 by Carl A. Seibert
We had some "Transaxle Woes" with our 2004 Rialta RV and Specialized Auto & Fleet was recommended to us. From start to finish, the folks there proved themselves to be top-notch. Proactive and professional, they answered several of my questions before I even asked them. We're extremely pleased with the results and we plan on giving them lots of return business.And, a special "Many Thanks!" to Doug Wilson, our service writer.Doug went "Beyond The Call" in that he was also guide, guru and counselor, answering my calls and being very generous with his time and expertise.
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September 2023 by Wallace Vojvoda
Great customer service took my Ford F150 1988 Ford power steering problem. Upfront diagnosis and cost. work done in a timely manner.Service: Steering & suspension repair
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August 2023 by Ed Croteau
Great service. Needed to travel 30m (no traffic) to work with these guys since they have a large enough rack to work on the front of our midsized RV. Customer service was great and my RV drives great now. I recommend them.Services: Tires
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July 2023 by W L
In addition to the sought oil change, Specialized Auto reported a lengthy inspection checklist. Particularly useful was learning the brake fluid getting near the end of its intended-useful life and the brake shoe thicknesses. However, what really impressed me upon arrival, to reclaim the sedan, was the superior polishing of the gloss-black exterior to its underlying mirror finish, and likewise the rims were shining proudly.Services: Vehicle Inspection
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July 2023 by Charae Ortiz
Excellent service! We brought our car in for an oil change. On top of that they did an inspection of the car that was very thorough. They even washed it. Very impressed the quality of service and the friendliness and helpfulness of the employees there.Service: Oil change
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July 2023 by Marty N
Always professional, personable. They do it all here and they do it well (from my experience). They sold me an amazing car for a ridiculous price which earned my loyalty immediately. Since then they have comported themselves well and seem very knowledgeable in particular with Volvo. I would recommend this place for anything car related from buying to fixing. Shoutout front desk Jose, and I believe the gentlemen name is Aaron? Anyways, great team and great service.Services: Steering & suspension repair
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June 2023 by Len Lofano
Specialized Auto is the only non dealer shop I trust with my vehicles in South Santa Cruz County. From the desk crew to the techs, they are competent, honest and great at their jobs. They aren't the least expensive option but if you want it done right in a timely fashion, choose Specialized for your automotive service needs.Service: Brakes
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June 2023 by Martin Johnson
I’m an old diehard shade tree mechanic with automotive shop trust issues. They communicate, have a shuttle service, and a complementary car wash. What’s not to like? These people are great! Might have to hang up the the wrenches.Service: Wheel alignment
