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July 2023 by Monib Hai
This store doesn’t even deserve one star has the worst customer service the worst people working in there. They don’t know what customer service is very dirty. There was a guy that was rubbing his genitals over the counter while on the phone also talking rude to customers this place needs to get checked bye the health department, and the better bureau business
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March 2023 by Priscila Moncada
Quick. Service
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January 2023 by I. I.
No soap or towels I’m the bathroom. Gross.
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January 2023 by Sonny J.
my car broke down in the intersection at this 7/11 at 3am on the way to work, i pushed the car into the parking lot... i was outside waiting for a tow truck from 3am to 6 am in the pouring rain, and not once did anyone come out to ask what was going on, i also had to go inside to break a bill and get change and he almost did not want to do it, i told him i was stranded and needed it for the tow truck that was right outside at the time. the guy was really rude, i will never go back to this disgusting 7/11.
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December 2022 by I'm DEBORAH
WARNING ⚠️ Four days after using this ATM at a local 7-11, my account was robbed of $200+300=$500 total, which was basically all that was in there in such large increments (ie, if I had more in there in those amounts, they would have gotten that too!) My debit card had to be cancelled, and I now have the inconvenience of denying legitimate charges, while I wait for replacement cards.I was unaware that 7-11 ATMs are notorious for thieves attaching a card reader above the actual reader, and dropping ppls' card info into a database, later used to make ATM withdrawals. This showed up in my account as "CITIZENS EQUITY FIRST CU BRANHAM" just like that, in all caps.I informed the 7-11 employees and they said they'd escalate the issue. My credit union is also investigating. I just pray my funds will be returned, unprovissionally. I don't want this to happen to you, so please be aware that when you stick your card into a card-reader (vs wave), this has the potential of happening.
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December 2022 by Ming Wang
Pls don’t use your debit or credit card in this gas station. Tow of my my credit cards are compromised right after used in this place. I seldom use my credit cards in other places so I am 100% it is this gas stations problem.
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November 2022 by Scot J.
This place is dirty. I used to get gas here and put up with the sticky concrete because it was close. Now that my debit card has been hacked by the guy that works there I am done. There was no skimmer on the machine because I checked and now I have two charges from an Exxon gas station in Hayward and another one from a gas station on Harder road. This place is horrible.
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November 2022 by Johnny Yip
The last 2 visits paper towels are out outside. Pumps are very annoying, some days your credit card would work, other days it would not work even though it is the same pump. I had stopped going here because of this.
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November 2022 by Spiral Feather
Ordered sugar from them through Uber Eats and recieved flour. Tried again and recieved powdered creamer. Switched to Grubhub but recieved the powdered creamer again. These asshats see sugar on an order and think it's OK to substitute flour or creamer with no explanation or communication.
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November 2022 by Jose J.
DO NOT come to get your gas here. I had one of my cards compromised and used at other gas stations. They are scammers.
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November 2022 by Kona W
Pls don’t use your debit or credit card in this gas station. Tow of my my credit cards are compromised right after used in this place. I seldom use my credit cards in other places so I am 100% it is this gas stations problem.
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October 2022 by Debbie Lewis Soles
WARNING ⚠️ Four days after using this ATM at a local 7-11, my account was robbed of $200+300=$500 total, which was basically all that was in there in such large increments (ie, if I had more in there in those amounts, they would have gotten that too!) My debit card had to be cancelled, and I now have the inconvenience of denying legitimate charges, while I wait for replacement cards.I was unaware that 7-11 ATMs are notorious for thieves attaching a card reader above the actual reader, and dropping ppls' card info into a database, later used to make ATM withdrawals. This showed up in my account as "CITIZENS EQUITY FIRST CU BRANHAM" just like that, in all caps.I informed the 7-11 employees and they said they'd escalate the issue. My credit union is also investigating. I just pray my funds will be returned, unprovissionally. I don't want this to happen to you, so please be aware that when you stick your card into a card-reader (vs wave), this has the potential of happening.
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October 2022 by Jonathan D.
If I were you don't use your card at the pump. I had 2 credit cards compromised here recently because they were at the time cheaper then other gas stations in the area. My cards were used at other gas stations several days later. If you go on nextdoor dozen of other people were victims as well. Apparently nothing has been done about it, cops said they took care of it. But why was my card still compromised? I only used one of my 2 cards at this 7-11 so I know it was this place for sure.
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September 2022 by Kim N.
Don't use their air pump, It says you can use cash and a card. However, when I tried to insert cash it won't accept it, so I had to use my card and they charged me $20!!! $20 for a f****** air???! The guy who was working there said he doesn't know what happened! I Wasted my $20 for a f****** air that it could have cost me $.50 to another place.
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July 2022 by Bryn J.
Store is dirty, sticky floors, extremely rude staff. Boxes everywhere. Use your dollars elsewhere it is not worth allowing this place to stay in business. Also they will refuse to make food items, when they don't feel like throwing somthing in a toster oven for 5 minutes due to plain laziness. Been here several times always been bad but the last 3 times were horrible experinces where staff was exceptionally rude and unprofessional. I will be writing a email to corporate later today as this is unbecoming of the 7-11 brand that I know so well.
