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November 2023 by Charlélie Laurent
I've been a client at ASAP for 2 years, and I couldn't be happier to say that I will never go back there again.The number of bad experiences I had with them would be too long to list here. Just to give a few:- My car died on the freeway, so I had to get it towed in to ASAP. After keeping the car and trying it for 2 weeks, they couldn't find anything wrong with the car, so they told me to drive it back home. Which I did. Or, more precisely, I tried to do it because the car died again after 20 minutes of driving. I had to get it towed to my place. I checked under the hood once I got back home and found out that the engine cover was not even put back. Also, I found a bunch of rags left there by the mechanics.- I bought another used car a few months ago and got ASAP to do a pre-purchase inspection. They told me the car is in good condition. After 2 weeks, the car got an engine light on. The catalytic converter, as well as the entire exhaust manifold, were dead, so I had to get them replaced. Impossible that they didn't spot that during their inspection.- Last year I had a car maintenance at ASAP. After the service, they forgot to put back an entire interior plastic panel. I had to do it at home. I also found some tools forgotten under the hood.- ASAP checked my car at least 4-5 times within the last 2 years. After seeing the car so many times they never told me that the entire under-car shield was missing. I even suspect that they removed it during one of these services and forgot to put it back.After all these bad experiences, I have to admit that they're not entirely to blame. I have been too stupid/nice to give them 5 second chances.
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August 2023 by Big Cat
Ron and his crew at ASAP Automotive are great. They are a good honest shop and very reliable.My car broke down and I had AAA tow it to them for a honest diagnosis and repair. Which they did with great results.They have been working on my parents cars sense Ron first opened his shop years ago.Thank You Ron and the ASAP Automotive crew.Service: General repairs & maintenance
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August 2023 by derek nguyen
Two thumbs up. Why? Great communication. That means as a customer, repairs are explained clearly, patiently up front so all your concerns about risks/unknowns are discussed, no unexpected surprises later. Nobody likes surprises, especially with car repair bills. So that's why I like these guys. Took my car in for an issue, driven about 80miles since, 4 or 5 trips, car starts every time. No issues. Quality of work, cleanliness = ?
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August 2023 by Edward Espinosa
ASAP Automotive was very professional and dealt with my car issue efficiently keeping me informed at each step. Very satisfied with their work. Will definitely use their services in the future!
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August 2023 by Sig “HaSiggi”
Had a fantastic experience at this facility, the staff was very informative and accommodating all while doing all they could to get things fixed in the same day. The location is easy to get too and even has a nice coffee shop nearby if you need a place to wait and relax. Overall I couldn’t be happier with the service, price of repair and attentiveness of the staff.Services: General repairs & maintenance
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August 2023 by Armand D.
Serviced my 1993 Ford Ranger (engine oil & filter change, lube ball joints and driveshaft joints, brake fluid flush). I discovered engine oil overfilled by about 2/3 quart. ASAP promptly siphoned off the overfill. I spoke to the mechanic pointing out dipstick fill indicator (noting how it can be easily misread) and emphasized I wasn't interested in assigning blame, reassuring by noting my similar auto maintenance mistakes. I'm pleased with the outcome and happy to have met the mechanic. It was a hot day which doesn't help one's concentration on the job.
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July 2023 by Soma Nash
Every time I go there always pleasant experience. They take fare of my car very well. Excellent customer service. I will definitely recommend ASAP AutomotiveThank you ASAP Team.Service: Transmission
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July 2023 by Gobishankar Vignesh
Excellent Car Service with One ConcernI recently visited ASAP automotive for a general oil change and tire rotation, and overall, I had a positive experience. The service provided was efficient, and I was pleased with the speed and quality of the work performed.The oil change was done quickly, and the staff was knowledgeable and professional throughout the process. The technicians were thorough in their work and ensured that everything was properly taken care of. I appreciate their attention to detail and their commitment to delivering a high level of service.However, the only aspect that left me slightly disappointed was the cost of the tire rotation. While I understand the importance of this service for maintaining tire health and longevity, I found the price to be higher than what I expected or have paid at other service centers in the past. It would be beneficial if the pricing for tire rotations could be reviewed to ensure it aligns more closely with market standards.Despite this concern, I still highly recommend ASAP Automotive for their overall excellent service, speed, and professionalism. The positive aspects of my experience far outweigh the one issue I encountered. I will continue to utilize their services for my future car maintenance needs.Thank you for providing such efficient and reliable car service.Services: Tires
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July 2023 by Briana Terry
I needed my bottom shield done and they let me come in without an appointment. The receptionist was very kind and informative about the whole process. Quick and Easy fix, I’ll definitely be coming back!
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June 2023 by E. Nuñez
ASAP automotive is the best around! They are friendly, professional, fair and dang good at their job. I’ve taken my car there twice and each time I have had a great experience. Ron always texts to make sure I am happy with the work. Most importantly, I never feel like ASAP Automative is taking advantage of me. Thank you Ron and team!!Services: Transmission
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June 2023 by Gigi L
Tiffany was amazing!!! My car overheated on the freeway, I panicked pulled over to gas station, called AAA, then called Asap Auto. Tiffany answered & was a life saver!!! I had car towed to shop on Thursday & by Friday my car was good to go!!! Please go here, they are honest & trustworthy. I wasted time & money going to a cheaper shop that didn't have honesty & I had to find out after spending $1300.00 with that other cheaper shop. From a women's perspective, please go to this shop where a woman (Tiffany) runs the front desk, and has detailed knowledge of cars as well. Asap Auto is my new home for my cars & will highly refer all my friends/ family to go here to get the best customer service for your car. I rated this business ⭐️⭐️⭐️⭐️⭐️for my first experience with this great shop!!!!!
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June 2023 by George Leles
Spoke to Tiffany and was very pleasant. Noe was as well. Told them what was going on and with my brakes and they would check it out. Found out immediately it was my power booster. Took time to find it because it was a custom booster and they did. Got my bronco back the other day and was pleased. Thank you all for the right diagnostic and professional service.
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May 2023 by Matthew Herrera
My 1951 Ford F1 had an issue with aftermarket AC wiring.They found schematics on unit and resolved within a couple hours for the initial evaluation estimate.Service: Electrical repair
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May 2023 by Chris W.
They did two repair jobs for me and I was so happy with the results, both times. They're responsibly priced, fast, efficient, clean and neat, and they guarantee their work up to a year.
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April 2023 by Melody McGruder
I got an oil change and I was pleasantly surprised to find out that the price was more than reasonable! I was also told that I needed a transmission flush which I did. The whole experience was very pleasant. The young man at the front desk was very professional, friendly and explained well the things that I needed to have done other than just the oil change. I will definitely be coming back and letting my friends know about this place!Service: Auto maintenance
