-
January 2024 by Vijay Kumar
Very customer focused executive I meet today Katie Tseng she so polite and humble with us.She is answer all our queries or clear our doubts very kindly, I highly recommend her for others to meet and get your queries answered.Also other staff members good as well so my 5 star ✨ for all of them
-
November 2023 by Karla Pereira
My husband and I came into this branch to open up a savings account. We were both impressed by the professionalism of the staff and how friendly everyone was especially our banker, Tarun Bhola. Thank you Tarun for helping us out today!
-
November 2023 by philip chang
I’m having Mr.Tarun Bhola to help me for my account, and this is the greatest service that I ever had, so professional, so helpful, so great . I have a great day for taday.
-
November 2023 by Kevin S
Have no idea how this branch got 4.8 rating! BofA customer service has been continuously deteriorating over the years and this newly relocated branch probably is one of the worst! Whenever I went to the office, there was no person inside the counter even though there was a line of customers waiting. And no one came out to the lobby to help you within 10 minutes. Same thing happened today. After waiting 10 minutes one person emerged to help and quickly told me to make an appointment and I have to wait at the end of the line at the counter where no one inside the counter to serve. I figured I could schedule an appointment from the app but it turned out they don’t have any availability in two weeks! I guess they are just not interested in keeping you as a customer! If you don’t believe me, check reviews on Yelps, with 2.4 rating from 48 reviews! It makes you wonder if the reviews on Google were from real customers.
-
November 2023 by Karthik N
We went to apply a Bofa credit card for my spouse. We arrived there just half an hour before the closing time, but Tarun remained patient and incredibly helpful throughout the entire process.
-
September 2023 by Nikolai Seva
I recently moved to Fremont, California from Vancouver, Canada to start my internship here. I had to find a US Bank for my work, and Bank of America is my go-to place. Tarun is an amazing Relationship Banker, and is very helpful for creating my new US Bank account. As a Canadian, I'm very thankful to have gone to this bank. Highly recommend!
-
August 2023 by Terry Soto
I want to compliment the Banker by the name of Tarun Bhola. He helped me a week ago when I needed an urgent wire transfer. He was kind and so helpful. He has outstanding customer service. He was so patient when I had to call the company I was sending the wire to. After the call we quickly processed the wire. He went out of his way to show me a few things on the online app as well. This is a great employee you have.Warm regards,Terry Soto - Long standing customer of BOA
-
August 2023 by j sharma
I would like to thanks the Banker Emma Lacsa she was so nice and helpful. She was busy with a client when we reached but the moment she got finished she came to us right away and asked about our reason to come and she took no time and took us to her cabin and made us really comfortable and within minutes she helped us with the resolution. Highly knowledgeable and a kind person I hope she goes miles high in her career and gets to train more people like her. Thanks Emma .
-
August 2023 by swetha s
I walked in, into the branch hoping to find someone to help me open an account for my minor child. I was pleasantly greeted by the manager and she let me know that the staff was on lunch and see if she can get someone to help. She introduced me to Tarun Bhola, relationship banker.Tarun is knowledgeable about the bank products and was happy to answer all the questions I had. He helped us in opening an account for my daughter and walked her through the steps of setting up the mobile app. This is my daughter's first time in a bank and Tarun made her comfortable and had a good conversation with her.. asking her about her goals in terms of banking. I would highly recommend Tarun to my friends and family
-
July 2023 by Nancy E Christen
The service was above excellent! Tarun Bhola helped me open a new account on rather short notice and couldn’t have assisted my urgent needs better. It was such an unexpected pleasure to be helped by a truly professional and gracious relationship banker.
-
July 2023 by Q B
I have been a bof a customer for years and was very frustrated with B of A. I was thinking of quitting dealing with B of A and Tarun save the day. He single-handedly kept me as a customer. Him and Emma did a great job today I will be a loyal customer thanks to people like him ! Need more of those kind of guys.!!! Definitely deserves a raise!
-
July 2023 by Fatima Basit
I went there for credit card and my husband bank account.“TARUN” helped us a-lot for solving all my Queries. He is really gentle man and nice and explain everything in detail.Recommended ✅
-
July 2023 by Travel with Hamza
Best customer service thereEMMA help me there a lot to make appointment at same day and open my mom account, friendly environment, guide us more , over all good experience
-
July 2023 by Shekar Yadav
Tarun is very helpful and guided me through out process.
-
June 2023 by Wesley Test
I recently had the opportunity to visit Tarun Bhola for credit card services, and I must say, it was an exceptional experience. I needed to have my credit card unrestricted as quickly as possible, and Mr. Bhola truly went above and beyond to assist me. In less than 30 minutes, he skillfully resolved the issue and successfully lifted the restrictions on my credit card.Tarun Bhola was patient, attentive, and genuinely cared about resolving my credit card issue. His professionalism and friendly demeanor created a welcoming atmosphere, making the entire experience stress-free.
