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April 2024 by Elaine W.
I've been going to Bogie's Discount Pet Food & Supplies for over six months, but today's experience with my dog, Nikki, left me shocked. The staff labeled him as the "problem dog" upon our arrival. I had even given Nikki calming pills before our appointment and informed the groomer. Later, the groomer called me to say that Nikki had bled a bit but assured me he was no longer bleeding. She was quite casual about it, mentioning Nikki's bleeding and difficult behavior without much concern. When I went to pick him up, the groomer explained that when she put the harness on Nikki, he moved abruptly, causing the harness to stick to his body and exacerbate the bleeding. The severity of his wound was significantly downplayed. Considering the challenges they faced with Nikki, I decided to tip the groomer in cash. However, she neither apologized nor showed any concern, continuing to blame Nikki for being difficult. When I got home, I discovered a distressing wound on Nikki, who was clearly in pain. It was much worse than described, with his bone visible through torn skin, and he was trembling. I was shocked by the groomer's attitude and their carelessness with a dog. I don't think any human being seeing this kind of wound would feel anything but sadness. Yet, there were no apologies, no concerns expressed, and they still blamed Nikki. I strongly advise against visiting Bogie's Discount Pet Food & Supplies, especially if you have an energetic dog or if you deeply care about your pet's well-being. They show a lack of concern for your dog, offer no apologies if something goes wrong, and are quick to judge your dog rather than evaluating their own skills. I suspect they'll be relieved that Nikki, the "problem dog," won't be bothering them anymore after this experience.
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March 2024 by Mark W.
im new to fremont. found pet store, parked by hot dog store walked to front of store on street and knocked on both front doors at street. a women motioned me to go back around by hot dog store. i walked around to rear and found entrance door. it was raining and i was upset, i asked why cant they put a simple sign on front doors directing you to rear of store to enter i asked one of the 5 girls standing at the register. one gal insisted there was a sign on the front doors. i asked if she could show me knowing there is nothing there, i stood in the rain looking. she got angry and told me i didnt need to shop there so i left. i hope they go out of business, the city needs the revenue and the store had no customers along with the attitude customers are wrong ! i really hope we get new owners or a new store. remember the saying customers are always right, not at this store even if you really are. mw
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January 2024 by Billy Fernandez
Very helpful and knowledgeable people. Will definitely come again.
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January 2024 by J N.
I recently found this little gem. I brought my precious Yorkie, named Snugelz to get groomed. Snugelz had a wonderful time. And looked extra handsome. Thank you Dana, for such a pleasant experience. We will definitely be coming back. I found every employee I met, very sweet. I would definitely recommend this place. I know my Snugelz can't wait.
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December 2023 by Vishal A
Terrible grooming service. This was 2nd appointment for my pet. First appointment wasn't very positive but wanted to support a local business but they crossed all limits for 2nd as appointment.They kept my pup for 6+ hours and constantly lied about the reason of delay. After I showed up waiting for 5 hours, saw that they had just started with my dog and she was locked up for 5 hours. Utterly rude behavior by store manager and didn't even groom the dog properly.My pup hasn't even eaten since I brought her home. This was a total torture. Never coming back here.If you love your pet, DO NOT BRING them here for grooming.
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December 2023 by aboxy a.
Terrible grooming service. This was 2nd appointment for my pet. First appointment wasn't very positive but wanted to support a local business but they crossed all limits for 2nd as appointment. They kept my pup for 6+ hours and constantly lied about the reason of delay. After I showed up waiting for 5 hours, saw that they had just started with my dog and she was locked up for 5 hours. Utterly rude behavior by store manager and didn't even groom the dog properly. My pup hasn't even eaten since I brought her home. This was a total torture. Never coming back here. If you love your pet, DO NOT BRING them here for grooming.
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December 2023 by Anthony Jensen
Only place in town that has fresh feeders for my reptiles. Been coming here for almost 4 years, always friendly service. They take good care of their customers.
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December 2023 by Tanusree M.
My go-to for all my pet's needs! I always come here to stock up on my dog's kibbles and snacks. I love the variety of quality foods they have. My dog also loves the dried duck feet from here. Make sure you sign up for the rewards to get coupons from time to time!
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December 2023 by Jimmy O.
Love that this place is a Family Owned Business. Workers here are great and friendly. However, if you're shopping for Reptile supplies , i would highly recommend not coming here unless its an emergency. Reptile products are marked up really high For Reference Chewy : UVB T5 $19 Petsmart : UVB T5 $36 Bogies : UVB T5 $50
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November 2023 by Ana lisa Avila
Love this place! But they dont always have correct pricing. Most things dont even have a price on them. Went here yesterday and got a 15lb bag of dog food & asked the staff ( after looking for awhile for prices) how much and he said between $17-42. I grabbed my bag, and when he rung me up, it was $62. I didnt realize until i got hiome since we were all so busy talking while he was ringing me up. So crazy to spend that when i spend a little more than that for a 50lb bag!!
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October 2023 by Dixie Scarborough
Cute shop! Has lots of stuff to look at and buy! Enjoyed talking to the ppl who worked there!!!
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October 2023 by Regina U.
I came here to get my 11 month dog groomed. They did a great job here. Appointment started on time. Easy check in. They called me when they completed grooming. Easy check out.
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October 2023 by Courtney Fox
We buy our dog food and treats here and bring our border collie in for grooming!
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July 2023 by Sarah
Fantastic find! My partner and I live at Artist's Walk Apartments in Fremont, and Bogie's was always in the periphery of our vision... I am originally from the San Mateo area and had been taking our mini aussie Harley to another place in San Carlos. Harley was well due a groom and our previous shop couldn't get her during the calendar month. Plus their rates had increased. We called Bogie's, and they offered an appointment as soon as the very next day! Great price and everyone was so friendly and hospitable. Harley isn't the easiest doggo, but they didn't bat an eye. We also picked up some treats and toys for our cat, Banksy. They offered an amazing discount on both our shopping goodies, and on the grooming since we were new customers. Highly recommend, and we will be going back. =]
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July 2023 by Ann T.
They have a pet grooming salon attached in front but the entrance to the pet store is through the back.Everything's mostly for dogs, as per usual, now that I'm a dedicated pet owner, but there is a decently sized section for cats and supplies and food for rabbits, guinea pigs, hamsters and other rodents, fish, farm animals, and reptiles, insect, and amphibian friends. They even have some reptiles for sale in the back too. Prices are reasonable with some sales on certain items (just look at what labels and signs they have).There's also merchandise for humans too (showing off your love for your pet) and there are some brands that I haven't seen before at pet store franchises and at some of the smaller shops I've been to, so that's definitely neat. They also have chick days too where they bring in chicks for sale.
