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September 2023 by David S.
I'm a recent patron of this business and have received great service here. Quality hand wash and dry protecting my automobile finish. My auto always looks clean and spotless!
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September 2023 by JOHN ELWOOD
Too expensive. I’ve been coming to Brothers since they opened several months ago in my SUV. Flat charge $35 interior / exterior and as of today they wanted to charge an extra eight dollars due to the size of the vehicle. In addition I have a little sports car that’s too low to go through the tunnel, and needs to be hand washed “off-line”. Again flat charge $35 and then they wanted to charge me an extra $10 for an off-line wash.. It’s a great place to come if you can afford it. Beware of the fine print. Otherwise I’m taking my business elsewhere.
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September 2023 by Haj S
Miguel deserves 0 stars esp being the front face of this business was not pleasant. I’ll never come back. I said can you do the 30-35 wash that’s literally on display and he said that’s a quick in and out one but your car is different. So you telling my Toyota Camry is different? Have you looked inside? It barely was dirty and he refused to take a look inside. I usually go to Autopia and pay about same which where I went back to after leaving. Open your eyes and fix your attitude. ?? DO NOT COME HERE!
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September 2023 by Denise W.
I've been here w times now. I love how they pay attention to detail. These people work HARD! I love how the clean my car. I'll definitely be back AND refer people. I will definitely be back.
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September 2023 by YJ Tung
Tried this place out based on the recent reviews, but only had a so so experience.When I first came in and asked the clerk for an interior detail and exterior wash, he said they didn’t do detailing on the weekends when there was clearly one in the garage bay. I then talked to the owners who then said it was ok. Not sure what changed or why they wouldn’t do it in the first place.They originally quoted me 2-2.5hrs which is fairly normal for this service, but then the car wasn’t ready till almost 3.5hrs with no communication at all.The cleaning was decent but the roof and wheel wells still had some grime spots. They also just left all the floor mats and the dog seat cover all in the trunk without putting them back…The price is fine, but you’d expect a little more attention to detail.For a business with new ownership you’d expect them to underpromise and over deliver, not the other way around.Cleaning: 3.5 starsService: 2 stars
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August 2023 by Kalyani R.
I requested the interior and exterior detailing service. The package is pretty good which checks everything cleaning. The service was on time and they have a wait area. My only red flag was their exorbitant pricing. I paid $300 for their service that's a bit too steep than other cleaning services for cars in bay area. However, they did an excellent job! I loved the outcome. I'd think twice next time only because it's big a monthly payment to a car loaned
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August 2023 by Mouang S.
Recently moved to the area and came across this place. The customer service was pretty good and the over all area was kept clean. They even have a convenient store/waiting area for snacks and drinks while you wait for your car.I would've rated this place higher, but for a $190 service which included an exterior wash and full interior detail - I would've liked to see a little bit more attention to detail. As mentioned in other reviews, there were some areas that could've been wiped down but it seems like they missed it. The exterior was clean but still had left over dirt. All in all, I would definitely be coming back but maybe for a less expensive service. Highly recommend checking them out if you're local!
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August 2023 by Anthony M.
If you're looking for a crew who takes their time and puts attention to detail, this place is a great place to go. For $35 for interior and exterior, definitely worth it compared to other places who charge the same for worse service. If you live around Fremont, give this place a try. I'll be coming back myself.Special thanks to Sofia for taking her time and doing a great job on our car. Muchas gracias, Sofia!
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August 2023 by Sauce Dog
They do an amazing job!!! I live a little north of Sacramento and I’ve never been to a place that genuinely cares about your car, the people were friendly and the entire building in and out is very pristine, I never let ANYONE wash my car, I usually do it myself but after seeing how they cleaned my dads car I felt more than comfortable bringing her there. I would highly recommend Brothers.
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August 2023 by Linda “linlu” Ruiz
They cleaned more than my regular place does back home; even the jamb for the hatchback area was clean and shiny. I don't recall my home place doing this. I had driven cross country and the bugs I had collected along the way were still lodged in my front grill (after baking for a few weeks). They got them all off. I had been putting off trying to clean it all myself - was not looking forward to having to spend time cleaning it. Instead, coming here saved me a lot of time and water. I used their basic wash with vacuuming, window cleaning, and tire shine. It was well worth it. I was going to go around the corner, but that place had recent negative reviews. I decided to try this place despite having a $10 coupon for the other place. Only ended paying $2 more here than the other place if I had used the other place's coupon. They take the usual credit cards, which is useful when traveling. They have an ATM inside and it charges $3. The inside store has a bunch of auto accessory items, personal items, snacks, and chilled drinks; note however the prices seem to be like those at a hotel store.I'll be back next I am in California. Even created a new list of places to return to when I am back.Services: Full body wash
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August 2023 by Shreevathsa Jayanna
As few others have mentioned, don't go by the negative reviews.Looks like after the ownership change, things have gotten way better.Great service, took my very dirty car and it was back quick, super clean.I used to pay more than double the price in San Jose for similar services.Edit: Recommended to my friends and they loved the service too!
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August 2023 by Vatsal Shah
Really professional. The amount of effort and detail was really good. As others have mentioned, this is a completely different place from what is being suggested in the old reviews. I always go with the #3 car wash and have never been disappointed.Service: Full body wash
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August 2023 by Nitesh D.
As a Tesla owner it's hard to find a car wash that is safe for my car. I don't always have the energy to wash it myself and sometimes it needs an extra tough clean. After back-to-back weekends of driving to and from Gilroy and Plumas Lake, the Tesla was in dire of need of a deep clean and I didn't want to spend a few hundred bucks on a detail. Brought it to Brothers Car Wash and it was the best thing I could've done. Unlike most car washes they don't put the Tesla on a rack nor run it through a machine. I'm less than an hour, they gave it a great hand wash and cleaned the interior. Every bit of dirt and grime from the inside and out was removed and the car looked spotless. I won't come here every time I need a wash, but it's a great option to have.
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July 2023 by BG Ganaa
It's not power dry, or doesn't even dry properly, water dripping from everywhere, water puddles everywhere , had to re-wipe everything down myself. The workers just holds an air compressor make it blow across car doors and grill and not the glass, letters or mirrors or gaps where they supposed to use the air. In the shop everybody just minding their own businesses, on their phones, doesn't pay attention at all. Why charge extra fee for oversized vehicles if can't dry oversized vehicles.
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July 2023 by Scot Johnson
Did a great job. I think I will try a full detail next time.
