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November 2023 by Ken O.
Due to recent events I've been visiting this bank branch a lot lately... but I don't mind. Habeeb, Vishal, and Sonia are always friendly and take care of my family as best they can. There's almost never a line here either unlike at some of the big tapeworm banks. Appreciate you guys for being on top of things for me!
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October 2023 by Billy C.
Anybody getting your bank account here or a trust here I would recommend that you don't. Kitty anywhere else because these people suck I had a check that was written to me from someone that has a bank account there and I went to cash their check and they not only would they not honor it but they wouldn't cash it for me they told me to go to a check cashing place so I did and they charged me $650 10% of the check just because these people wouldn't honor their own check... So then I had to come up with another $650 to pay for the part that was taken from me by the check cashing place that's crazy don't ever get a bank account here these people reallyblow...
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January 2023 by JM S.
The location is great, opens Mondays-Friday's with no Saturday service. Really limited service. As of end of February, 2023 Hayward location will be closed permanently. Really disappointed and felt bad for the staff.
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June 2020 by T T
Ugh, had to change all accounts due to theft and Mr. Rezwani and Shankar really helped Dad and I out...it took a few HOURS! The personal attention and excellent customer service for all these years from all the staff (Amy, Lou, Veronica, Rukhshana, Narina too) is what sets them apart from the larger corporations where you will be treated like a number. Here you never are. A+
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December 2019 by Teri S
Ugh, had to change all accounts due to theft and Mr. Rezwani and Shankar really helped Dad and I out...it took a few HOURS! The personal attention and excellent customer service for all these years from all the staff (Amy, Veronica, Rukhshana, Narina too) is what sets them apart from the larger corporations where you will be treated like a number. Here you never are. A+
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September 2018 by Mike M.
Have been banking here since 2005 and all I can say is wow! A great small bank with big time service! Amy has always taken care of all my banking needs and has always been very helpful. It's great seeing the same people after all these years, unlike the "big" banks where people are in an out every month. Love the fact that they all know your name and treated like family. A great bank and other branches are the same it seems!
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June 2018 by M T.
I LOVE this bank. Been a customer since for 30 + years when It was Sumitomo. The service is very personable. All the tellers and managers know you by your first name and the atmosphere is very quite and non-rushed. If I ever have an issue with an account they are so accomodating and helpful
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November 2016 by Ruben Ramirez
Not open until 6 pm on Friday's.
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February 2013 by Mihir Meghani
Great service
